I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

I'm not convinced that starting it before it was downloaded has anything to do with it, you should be able to do that. I'd try restarting the computer and if that doesn't help, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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You need to contact iTunes Customer Support.
I had the exact same problem and they gave me a full refund so I could download the movies again.
The cause is at Apple's end and you can't fix it from yours.

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error code -43

Maybe. See:
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Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
Try re downloading. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Or if you purchased Pages as part of iWork on a disk, reinstall from the same disk.
Best of luck.

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Doublechecking. It's not currently in your videos app?

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Could you see whether Firefox will start in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
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With Firefox closed, hold down the Shift key while starting Firefox.
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I just rented a movie today of itunes and it is in my rentals however this is my first time renting a movie and i tried to sync it onto my ipod touch version: 4.2.1, (I am going on holiday tomorrow and need it on my ipod before then). I go onto my syncing page and go to movies and my rentals are there and i can move them across to my ipod but underneath it says - 'You must be connected to the internet to transfer rented films' but the thing is i am connected and when i click apply it tries to sync it but then they go back to where they were. PLEASE HELP - i need it done tonight because i wanted to watch them on the plane tomorrow

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

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Bindlach61

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
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HT1390 I just rented a movie on itunes but I don't know how to make it play. I clicked out of itunes and now when I go back into itunes, I don't see a way to play the movie I just downloaded. Help.

I am a new at this. I just rented and downloaded a movie, clicked out of iturnes and now when I go back into itunes, I don't see a way to play the movie that I just downloaded ten minutes ago. I just want to watch it on my laptop.
Help.

Welcome to the Apple Community Vane_paranormal.
If you rent a movie on your phone, you have to watch it on your phone, likewise if you rent it from the Apple TV you will have to watch it there.
If you want to watch a rental on multiple devices, rent it from a computer.

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Thanks.

If the computer iTunes is signed into the same account then contact iTunes:
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

I've just rented a movie on iTunes, and I tried to start it before the download finished, and now even though it has finished when I try to play it nothing happens. Is there a way to reload it without paying again??

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