I've just smashed my screen of my iPhone can i have it replaced or do i need to buy a new phone?
i've just smashed my screen of my iPhone can i have it replaced or do i need to buy a new phone?
Apple will service your iPhone. If you have AppleCare+ coverage, the cost of service will low; in the US it's $49. If you do not have AppleCare+ on your iPhone, Apple reportedly now will replace the screen in an iPhone 5 for US $149. Availabllity of repair services may vary by country, so call Apple Support or visit an Apple Store and ask for information. If Apple is not currently offering screen replacement service in your country, they will replace the entire iPhone for a flat fee. See the Service Pricing section here:
http://www.apple.com/support/iphone/service/faq/
There are independent iPhone repair services that may be able to do the repair for less than Apple's out-of-warranty charge. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further warranty and support from Apple will be voided.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Similar Messages
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Help, I need to know if I need to buy a new phone or just replace the screen
http://www.apple.com/support/iphone/repair/screen-damage/
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i smashed the screen of my iphone 5 earlier and it was bought just before christmas, i was wondering will apple repair the screen for free or swap the phone? the phone is still working fine, just the screen needs changing by the looks of it.
Why would Apple replace or repair the phone for free? Will a car manufacturer replace or repair the car you drove into a wall for free? If you sit on your spectacles, will the optician give you another pair for free?
You can get an out of warranty replacement phone for $199 in the US, similar price in your local currency. -
after upgrading to ios 8.1.1 my ipad 4 camera doesnt work i just got blank screen, but i still can use it for facetime, i supposed after upgrading to ios 8.1.2 it will fix but it doesnt work. i cannot restore to ios 7. hopefully, any suggestion to correct it? thank you
Hello pichastos,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your camera is displaying a black screen, please follow the information outlined below.
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H. -
My iphone 5c screen went out and its just a black screen ive tryed a hard reset and nothing still when i plug the charger in it dings every few secs and ive hooked it to itunes and restored it still nun do i need to buy a new screen or is something else wrong?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I currently smashed my screen on my iphone 5 and I have repair warranty but I don't have the receipt, will apple replace the phone on the spot? or do they send it away and repair it?
I bought the phone on ebay and it has no insurance or anything. but it has repair warranty until august.
Im located in Melbourne - Victoria - Australia if that helps.Hi CleanAus.
My tip is to go to the nearest Apple Store and make a appointment with one Genius Bar agent.
Of course, they will not replace the phone for you but they will repair it if you pay for it.
The warranty does not apply on cracked screens, caused by the user.
Locate your nearest Apple Store here: http://www.apple.com/retail/storelist/ -
I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?
Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
My itunes aacount was on my home computer that me and my brother both used. The computer died and we will need to buy a new one. We thought that if we just logged into our account from my laptop all the music would be there, it's not. Can anyone help us?
Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free
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I just bought a new iPhone and accidentally backed it up with my old iPhone backup, I do not want this. I lost everything on my new phone and I need it back. PLEASE HELP! This includes pictures and texts, etc.
So just to be clear, when you say "just bought" how long ago was that? Is it on this new iPhone that you had pictures, texts, etc that you want? Were you backing up to iCloud or onto iTunes?
This may not help for everything but if you go to iCloud.com and log in, are you able to find your pictures there? -
I just purchased a 3TB Time Capsule. I live in Italy and have 220V power. The Time Capsule is rated for that, but the cord says 125V. Can I use this cord with an adapter, or do I need to buy a new cord at an Italian store?
Due to the kind of plug used the US power cord is rated at the 125v value.. and legally we cannot advise you to use on higher voltages.. although I have never had issues in Australia.. 240v.
But adapters from your Euro power plug to US are generally ugly .. unsightly things.. and often sit high above the socket and are none too stable.. I agree with Bob.. just go out and buy a standard figure 8 power cord.. check with Apple in Italy for a white one.. if you are going to have it on show.. black are far more common. Or even check ebay for a standard power Apple power cord as a number of items they sell use the figure8 socket. -
When I try to install ios lion the installer says my hard drive has SMART errors and that I need to buy a new Hard Drive, but my computer witch has snowleprd and runs just fine.
SMART is a technology that monitors the drive for signs of impending failure. You can verify that SMART is indicating a problem in Disk Utility. Select the hard drive and look at the bottom of the window. It should look like this:
If the SMART status is not "Verified" then you should back up your drive and start shopping for a new one. -
How to change to a new phone. I currently have an iphone 5. Just got a new iphone 6 as a gift. I want to switch over to my new phone on my own instead of going back to the store
Back up the old phone and restore the new one from that backup, follow these articles:
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
How to back up your devices using iCloud or iTunes - Apple Support -
was just loading indesign and cannot start it. seem to have no rights for some presets. i deinstalled and installed new, same problem. who can help?
Not easy if vital information is missing. Sometimes it seems like people are using the internet the first time...
What version of Indesign?
What OS? "Rights" sounds like Windows
What is happening when starting it?
If Windows, where was it installed?
If Windows, do you have admin permissions? -
I just updated to 10.5 now idvd application..."5.01" won't open? Do I need to buy a new version?
I just updated to OS10.5.8
Now iDVD doesn't open...I get a message that says you can't use IDVD with this version of Mac OS X ?
Do I need to buy a new version of iDVD?You'll need iDvd V6 or higher to work with 10.5 Leopard. iLife 06 has iDVD V6 and iLife 08 and 09 have iDvd V7 which will work with Leopard. Note iLife 08 and 09 start to have Intel requirements to run some programs. One source for older, unopened Apple software is http://www.hardcoremac.com
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And try deleting Flash cookies > Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV
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