I've lost my Iphone 4 and found it back. i am unable to restore data. if i connect to itunes its getting restarted again and again. what should i do???
i've lost my Iphone 4 and found it back. i am unable to restore data. if i connect to itunes its getting restarted again and again. what should I DO ??? TS KEEP ON RESTARTING ALL THE TIME
Hi there balaji007,
You may find the troubleshooting steps in the articles below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.
Similar Messages
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On 2 occasions my iphone has come up with the message that it needs to be restored to factory settings, but on trying to do this, itunes displays the message that it is unable to restore phone due to unknown error. Any tips?
Unless you have a jailbroken phone that has altered the baseband, that usually a hardware failure, in which case you'll have to take it to the Apple store for evaluation.
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Just went to open my ipod and seems to have died. Worked fine this morning. Showed a pic of connect to itunes and did that and it said I needed to restore to factory settings so I did that and now nothing just black screen with faint apple in the back ground will not turn off or on and itunes will not recognize it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My IPOD needed repairing, so I backed up my personal data into a restore file. In the end my ipod was exchanged for a brand new one and now I am having difficulty with restoring all of my data that I saved.
While trying to restore through iTunes I keep gettingthe corrupt or not compatible error message. Does anyone have any ideas or experience with this issue?
Much Appreciated for any help!You can not restorea a backup made with a newer version of iOS to a phone with an older version of iOS.
1400 photos stored on the phone? Do you not EVER extract them? The camera roll is intended to be temporary storage. Like the SD card in a digital camera. You should be extracting them to your computer on a regular basis.
Contacts should be synced to a compatible contact manager or cloud service. If you were not doing any of these things, guard your backups with your life and make sure your computer is being backed up on a regular basis, because you won't be able to get them back until you get a new phone with at least the same version of iOS that your 4 had.
There are 3rd party applications that say they can extract this information from a backup file, but I don't have personal experience with them. -
My iPhone was connected to my computer and to itunes. I deleted apps from my iPhone directly, when it was connected. Now I am unable to sync my iPhone.
When I try and sync, it goes through the process then a message appears:
" iTunes cannot sync apps to the iPhone because the apps installed on the iPhone could not be determined."
On the 'apps' tab in iTunes, a list of 13 apps appears, when I now only have 6 on my phone.
This is stopping the iPhone syncing fully, and I want to upload all my music to the phone.
Does anybody have any idea what I could do? I am reluctant to add all the apps again as soem I have to pay for, and one, Post Secret is no longer available.
Thankyou!I think we may have an answer here as these 2 threads seem related to our problems. Unfortunately it's not an answer that's welcome.
Can't download free or purchased apps...: Apple Support Communities
App download buttons not working.: Apple Support Communities
Looks like Apple may have finally abandoned the 2g ;-(
-DJC -
help me a.s.a.p
Since you do not have the syncing computer, all you can do is to place the iPod in recovery mode and then restore the iPod to factory defaults/new iPod. For recovery modes see:
iPhone and iPod touch: Unable to update or restore -
can anyone help the exact message is one of the usb devices attached t this computer has malfunctioned and windows does not recognize it for assistance solving this problem, cick this message please elp i dont want to have been ripped off Dx
and i went through all the steps but i dont have any disk that step 3 asks for i bought it off of a friend and ive tried it on 2 computers alredy and the same message appears... on my other ipod touch 2g it works fine so i dont think its the usb port any ideas?
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I found an iphone 4 and i reset it everything went good. It told me to connect to itunes so i did (via windows 8) but it could not recognize it. Please help
I hope if I ever lose my phone that you find it snozdop and not ajackson15. Maybe ajackson15 will lose something of his/hers and then not get it back
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my iphone 4 only turns on when its plugged into a wall and when it finally turns on it lasts for about a minute then it turns off and while its on the signal says searching, what should i do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. You likely have a bad battery.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one with a new battery for $79. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace yur battery for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the battery yourself if you are up to it. A replacement costs about $10
iPod Touch Repair – iFixit -
I've bought headphones for iphone 4g and want to use them in my ipod 4g. When i want to use pilot it don"t work. What should i do ?
If you have an Apple store nearby you can make an appointment at their Genius Bar.
Apple Retail Store - Genius Bar
You can also try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device -
hi i lost my iphone on a train station, how can i erase the data or find it . i had this "find my iphone" turned on.
if you have this feature turned on you will see the device listed in the top left corner
click on it and a pop up will show your options -
Hi All,
I'm using an iphone 4.Last friday my iphone dead and not able to turn it on. I have tried to connect to itunes +Home button + power button it say's Iphone in DFU mode and asking to recover but when i click on restore it gives 1644 error. plz sugguest.
my os version: 4.2
Firmware: 02.10.04FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
my iphone 4s wont turn on with out being pluged in and when i unplug it it dies instantly i pluged it in put it in dfu mode and tried to restore it hoping it might help but its stuck in dfu and has restore error 21 help!!!
Hey jestinsinclairr,
Thanks for using Apple Support Communities.
After reviewing your post, it sounds like you had one issue and then got a second trying to resolve the first. A frustrating situation for sure. The first article linked has what to do if it is not powering on unless plugged in. The second article addresses the error you are receiving when trying to restore.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694#10
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Have a nice day,
Mario -
My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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