I've lost my QoS and dont know where to find it......

I have V04 on Vision over Infinity. I can see that my QoS isnt turned on.
Who turns it on for me?
I`m getting the BT Shunt....
BT Vision ("we cant do Infinity") > BT Broadband ("we cant do vision") > BT Infinity BB ("whats Qos?" Reallly.) > BT Vision

Hi DBUK44,
I can check this for you. Drop me an email with your details to the address in my profile and a link to this post for reference and I'll take a look at it for you.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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