I've lost my serial number
I've lost my serial number. I bought it from a store. I bought a combo Adobe Photoshop Elements 10 and an Adobe Premiere Elements 10. I've lost the box it came in and I have checked everywhere else they said the code should be. Disc sleeves, inserts, etc. I tried to sign in to find my serial number and it kept pretending to load the next page, then halfway through would direct me back to the log in screen. No explanation was given.
Did you ever install it? If not, there's nothing anyone else can do. If you did, keep trying the My Adobe link. Might you have used a different email address for that? If so, try different addresses till you find the right one.
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I have lost my serial number for my logic 8. I have the box and discs but seem to be missing the crucial bit. Anyway, I only found out as I am trying to upgrade to Logic 9 which i just bought and it needs the serial number for 8 as well.
How can I go about finding it or getting a new one etc.Generic info can be found here: http://www.apple.com/support/proapps/serialnumbers/
Pro Application Replacement Serial Numbers have to be requested from Apple Sales Support: http://support.apple.com/kb/HT1861 -
Bought photoshop on the adobe online however lost the serial number
so this time last year i bought the photoshop lightroom online and updated my macbook and lost the serial number help!
Log in to your Adobe ID at Adobe.com and you will find i in your profile if you registered it.
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I bought a student and teacher edition of Creative Suite 5,5 Design Premium in 2011, I got my serial number and everything. But now I have changed computers and lost my serial number. I have tried to register my product on my old computer and it says it was succesful, but the product is not on my Adobe ID account, what can I do?
Contact Adobe Support using chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I lost my seriel number for PS Elements 11 following computer crash. Os is W7
Peter Jones Aug 27, 2014 5:36 AM
Hi,
I lost my serial number for PS Elements 11 following computer crash. Os is W7. I have the cd installation disc but there is no serial number with it or in the envelope
How can I obtain the serial number please?
ThanksIf you registered the software you should be able to find the serial number thru your Adobe account online.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I have lost my serial number. The serial number is no longer available in my messages.
I have lost my serial number. I have got a student edition. The serial number is no longer available in my messages. What do I do?
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I lost my serial number for photoshop elements11 and premiere elements 11 combo. how can I obtain a serial number for this program?
If you registered the software you should be able to find the serial number thru your Adobe account online.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I have lost my serial number but I have my invoice. How do I get it?
I have lost my serial number but I have my invoice. How do I get it?
Contact Customer Support. http://www.adobe.com/support/contact
They have live chat. And it's free. http://adobe.ly/yxj0t6 -
I need to download photoshop but i lost the serial number. Can i download it with only the cd?
Ana
If you need to find your serial number for a non-creative cloud product as mentioned above, start by logging in to your adobe account. (Go to Adobe .com and click “Sign In” in the upper-right menu bar. Enter the email you use as your Adobe ID and your password.) All of your registered products and their serial numbers are listed in the Plans & Products section on the Manage Accounts page that appears.
For more information on locating or registering serial numbers, please see this link: Find a serial number
Pattie -
my mac recently got stolen, after getting a new one i had to reinstall logic studio, but after moving house i have lost the serial number, does anyone know how to get a new one?
Here:
http://support.apple.com/kb/HT1861 -
Bought CS3 about 7 years ago under an email address that's been closed for many years and I lost the serial number from that old CS3 and now after doing a clean wipe of my hard drive after some computer glitches, I can no longer install CS5 upgrade as I cannot produce the CS3 serial number. No monkey business, I've been using CS5 since 2011 when I bought it directly from Adobe. What are my options?
Is it possible for you to log in to your OLD Adobe account using that email address to check your history?
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
If not, you MAY be able to have an employee look up the information linked to that old email address
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If that doesn't work, you are going to have to buy new... either a subscription or Creative Suite 6 -
Hello, I lost the serial number of Photoshop Elements 6 and I lost the box.
Hello, I lost the serial number of Photoshop Elements 6 and I lost the box. How can I do thanks for the help.
Did you ever install and register it? If so, you can find the serial number by going to the main page of adobe.com and looking for My Adobe (it was up by the search box on the upper right the last time I looked, but it moves around). Work through the links there and you can retrieve it from adobe's records. You might want to consider writing it on the disc itself for future reference.
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Have the original disc for my Adobe Photoshop #11 but lost the serial number and urgently need same, in order to sign into my program account. Need some information?
Do you mean Photoshop Elements 11 or Photoshop CSx/11.x.x ?
How did you purchase “Photoshop #11”?
If you installed and registered your software at some point in the past, then your serial number should be online at www.adobe.com in the My Account area that lists registered products.
If you purchased your software from Adobe.com as a download then there may be an order receipt in your order history in my My Account area that could have your serial number.
If you purchased PS from a retail store then perhaps they have something that would help you.
Adobe is not in a position to give away software so merely asserting that you have a disc (which contains something that could also easily be downloaded for free) probably isn’t going to be enough. Do you have the box or the receipt? -
Hello I have lost my serial number for adobe photoshop elements 13. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it installed again/replacement? Thanks
Do you have the receipt? If you have proof of ownership, you _may_ be able to persuade Customer Support to help you out. I imagine you would need to scan and email that proof if it works at all.
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I received photoshop elements 11 as a gift 2 years ago. I am fearful that I have lost the serial number. I have the box and the sleeve but neither have a serial number. I have installed the trial version, but hope I can add a serial number. Any suggestions?
If you never bought the product then you cannot get the serial number.
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Recently my harddrive crashed. I've had it replaced and now I must reinstall FCE HD. Unfortunately I have lost my serial number. I bought the package at Penn Computer Connection, however I dont have my receipt but I do Have the original packaging. In fact I have everything EXCEPT the **** serial number. Is there any way Apple would actually look out for one of its customers and tel me what my serial number was?
WEll everything is resolved now. I called technical support through 1 800 MY APPLE. They told me that in order to regenerate my serial they would need proof of purchase. I called the store i originally purchased the program at in april (luckily I paid using credit card.) and asked them to email me an invoice of the sale. I then forwarded the pdf they sent me to technical support. They reviewed it and in a couple of hours sent me a new serial number for my program, which i have now copied and scribbled into no less than fourteen different places.
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