I've lost my yahoo email access on playbook and yahoo says it's BlackBerry's doing - please help

Question

It's now day 2 of no playbook mail. I kept getting a yellow triangle saying yahoo account not available or couldn't access. The yahoo site says blackberry has done this and blackberry  is working to resolve - is this true ?? If so it seriously sucks, as my internet provider is Rogers, just like many people, and Rogers uses yahoo mail. Can someone p,ease confirm and help with thus? B TW:  my iPod email is working fine, so its not my Rogers/yahoo email that's the problem. Thanks for your help, Carolxi

Answer 1

carolxi wrote:
Hi TroyTempest, here is the reply link you asked for from yahoo. My issue is how to regain my e-mail. I have outlook on my pc, but Rogers has this downloaded from the yahoo account anyway, so I can't figure out how to fix this. I would be extremely grateful if you could help, perhaps list steps if there is an answer? Thanks so much.
http://help.yahoo.com/kb/index?page=content&id=SLN5817&actp=search&viewlocale=en_CA&searchid=1351274...
That article was last updated March 16th 2012.  I don't think we would have put up with this problem for that time would we???
All you can do is delete the account and add it back taking care with the account details.
If people with Rogers email accounts say their Playbook works fine then it ain't the Playbook OS, it's the way it interacts with Your playbook and Your Rogers account.  It's in the settings I would think, but everybody with email problems should delete and re-add as first line of attack. 
A four legged friend, a four legged friend.... (or is that a different Rogers?)