I've lost the CS6 installation CD
I have CS6 but have lost the installation CD. It's on my PC and I'd like it on my laptop. I have tried to copy the files from my PC to the laptop Program Files, and then install each programme from there, but it gives me an error “Error:16”. Can you help?
Hi roselai-2
Download CS6 trials from here : http://prodesigntools.com/adobe-cs6-direct-download-links.html
Follow the instructions to start your download ...
Use your Serial key to activate them ..
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I ve LOST the cd1 (INSTALLATION CD OF LOGIC) but I still have the Serial number
HI Everybody, I'm looking for it since 50 days now...but I can't find it anymore...Maybe someone took it i really don't know but THE CD1 (INSTALLATION D OF LOGIC STUDIO) I mean the only white Cd there is in the box...I ve lost it...and I don't know how I have to do to get one back, I still have the serial number but I have to reinstall logic studio on my new computer IMAC quad...well without it I can't produce music anymore because on my old macbook Pro, since I ve updated to LION 10.7.1 it Don't work anymore, then I'm really totally blocked...Could someone tells me how to arrange this fact...There must be a way to clean this big problem without buying all the logic studio Package with the 8 cds...Because I have them, I don't need everything just the CD1 (white one INSTALLATION CD)...Thanks for your reply and sorry for my english...bye...regards..STEVEN/SWITZERLAND
Hi roselai-2
Download CS6 trials from here : http://prodesigntools.com/adobe-cs6-direct-download-links.html
Follow the instructions to start your download ...
Use your Serial key to activate them .. -
How do I disable all non-essential components in the CS6 installer
A new question in the spirit of http://forums.adobe.com/thread/548877 and http://forums.adobe.com/message/2778575, where I asked this question for CS4 and CS5 and eventually discovered how to do this (at least for CS4; CS5 was a mess...): How do I disable all the non-essential components in the Photoshop CS6 installer?
I already found the payloads/Media_db.db sqlite 3 database and wiped the DependencyData table. This goes a long way - unlike CS5, which was a maze of hidden xml configs and sqlite databases, for CS6 just wiping this single table will give the user full control over what the installer will put in the computer. With the dependencies wiped, we can now see all the stuff it's actually going to install:
Bridge (normal and x64) - 187 and 262 MB
CMaps (normal and x64) - 7.2 and 7.2 MB
CSXS Extensions - 1.3MB
CSXS Infrastructure - 6.8MB
Color - photoshop, EU, JA, NA - 1.5, 2.1, 3.0, 2.5MB
Video profiles - 4.7KB
Dynamic Link Media Server - 96MB
DynamicLink Support - 6.1MB
ExtendScript Toolkit - 19MB
Extension Manageer - 16MB
Fonts recommended (normal and x64) - 110 and 110MB (why are there x86 and x64 versions? more of an open question than one that really needs an answer, but this is not how fonts work. There are no separate x86 and x64 flavoured OpenType fonts)
Fonts required (normal and x64) - 123 and 123MB
Hunspell Linguistics Plugin (normal and x64) - 181 and 181MB
Linguistics (normal and x64) - 46 and 46MB
Mini Bridge (normal and x64) - 4.0MB
PDF Library Files (normal and x64) - 75 and 75MB
Photoshop (normal and x64) - 486 and 563MB
Photoshop Support - 9.4MB
Player for Embedding 3.3 (normal and x64) - 21 and 26MB
Switchboard 2.0 - 1.1MB
Type Support (normal and x64) - 6 and 6MB
Winsoft Linguistics Plugin (normal and x64) - 8.2 and 8.5MB
XMP Panels - 4.9MB
ColorCommonSetCMYK - 13MB
ColorCommonSetRGB - 8.6KB
Camera Profiles Installer - 285MB
MSVC++2005 redist. (normal and x64) - 11 and 11MB
MSVC++2008 redist. (normal and x64) - 11 and 11MB
MSVC++2010 redist. (normal and x64) - 11 and 11MB
MSVC80_CRT (normal and x64) - 0.0 and 0.0KB
PDF Settings - 2.4MB
Camera Raw 7 (normal and x64) - 22 and 24MB
Suite Shared Configuration - 3.2MB
Some of these things we really want installed (Photoshop, CMaps, XMP panels, Type Support and required fonts and color profiles are pretty much the minimal set required for a functional Photoshop installation), but some of these things really have no right to be silentedly installed. There's a good gigabyte of nonsense that someone who just wants Photoshop has no need for. Denying them the option to unselect these things during installation is a bit evil (whatever happened to the 'advanced' or 'custom' installation option? That was a good option).
That said, there's still something funky going on - unselecting all components indicates that the installation will required 0.0KB on disk. However, selecting Photoshop CS6 x64, which indicates its size is 563MB, results in an installation that requires 677MB on disk. Similar things happen for other components; CMaps is 7.2MB, but when you select it, it suddenly requires 121MB on disk.
Much last last time, I fully appreciate the install team's choices in making sure the installer will always work as long as people don't tamper with it, but I'm not one of those people - I do tamper with it, because I want to control exactly what lands on my disk. So: how do I find out what these secret things are that are not listed after wiping the dependency data so that I can explicitly pick individual components? Which additional steps are required to reveal the hidden dependencies that will apparently still be installed, or aren't factored into the size indication for the various components? And finally, how do I make the installer NOT determine that "this is not a genuine installer, you may have a counterfeit product" =)
I know it's been altered; I modified it, because I think your install process is trying to force stuff onto my computer that I never asked for, nor will ever use (I know they're quality products, they just have no right to exist on my computers. If I had the choice to say no, I'd acknowledge them as quality products instead).
- Mike Kamermans
nihongoresources.com
NB: if Eric Wilde ends up replying to this post: I still remember your willingness to help figure this out for CS5, two years ago. Thank you again for that.I can see why you wouldn't want to release information that lets people set up arbitrary installers, but that's why I mostly wanted those two specific hashes. The installer team can just generate them without ever saying how, and we will only be able to use them to validate the installer for the modification that lets you pick components. This should in no way interfere with the desire to prevent dangerous installers making it into the wild; in fact, it kind of guarantees that's impossible.
I know you can't guarantee it'll work or test it, and that's fine. Past experience has shown that CS3, CS4 and CS5 work fine with updates (and most updates don't apply to Photoshop, they apply to the additional components that I traditionally don't install), so I'm pretty sure it'll work fine with CS6 too, although of course it could go wrong in which case I can always fall back to a normal install.
Would you be willing to ask the install team whether they could generate just these two numbers, based on the single SQL command run on Media_db.db from the main payload directory? I can fully understand not wanting to give the "here is how you generate the hashes" information, but generating two specific numbers that don't work for anything but this specific query should be just as safe as the various hashes we can already see for the other Media_db.db files in the various payload directories (so they wouldn't reveal anything not already known about how to reverse engineer the hashing algorithm). It'd help tech-savvy customers quite a bit without playing into the hands of criminally minded jerks (I actually had the pleasure of running into a duped CS3 Extended disc several years ago! I had ordered CS3 for personal use, and mysteriously received a CS3 extended version with a volume licensing key in what looked like an official normal CS3 box. Needless to say, authorities and Adobe were notified).
<<I think the right answer to this issue is to simply remove from the products those items that are not required to execute the product. That's actually something we're aggressively pursuing this summer so that the product size reduces in future releases, particularly for PS.>>
It's not possible to take components out of the payloads directory without the installer complaining that errors have occurred. It really wants all those files there when it starts =(
<<Have you investigated using AAMEE? I don't think that will get rid of all the "extraneous" pieces; but, it does provide some flexibility in creating an install package that can then be pushed out through normal deployment tools (e.g. SCCM).>>
I did, but unfortunately AAMEE requires the use of a volume license key, which I don't have. We only have individual products keys for the machines that will get Photoshop CS6.
- Mike -
Lost the photoshop installation program, how to get it again.
I have purchased the Photoshop CS5.0 in 2011 year, but I can't find the installation program, how can I get the correct version that I purchased. In addition, I also purchased the photoshop CS6.0 upgrade program serial number. Can I upgrade my CS5.0 to CS6.0?
Download CS5 products
Download CS6 products
Mylenium -
I have already purchased the Adobe Creative Suite. I have it installed on my laptop but I want to install it on my new computer.
However I have lost the original installation disc. Is there anything I can do to install it on my computer without the disc?Download CS6 products
Mylenium -
How to solve Error DW030 during CS6 installation (Mavericks)?
This computer (running Mac OS 10.10.1) needs a way to install Acrobat from the CS6 DVD.
The CS6 installation went well except for Acrobat, where it gave error DW030. Unfortunately, following the instructions to reboot in Safe Mode deleted the detailed error message.
Running the installer again reports this:
We've encountered the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
Too bad! That page says:
The Adobe Support Advisor has been discontinued
Is there any way to recover from this? Is it safe to delete the whole thing and try again?That excerpt was the best error in the log. Following is the entire section of the log that contains the error. The content of the log that precedes this is a long inventory of those adobe products installed ("Updating media sources"), but nothing earlier than this contained the word "error" until the section in the earlier posting. To make the log easier to see, I have highlighted all the words with "error".
BEGIN InstallOperationsQueue Ordered operations
{C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0: with operation repair
{AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0: with operation install
{D8C642B6-A719-4234-8039-2654ED436D2A} CS6 Design and Web Premium 6.0.0.0: with operation repair
{E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-repair for payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
::START TIMER:: [Payload Operation :{C346BBCF-A687-4500-BB19-EE9C2D6FF284}]
Initializing the INSTALLDIR with PDB data for payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284}
Located the INSTALLDIR for payload '{C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0' : '/Library/Application Support/Adobe/ssc'
[ 2] Mon Dec 29 17:36:09 2014 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {D8C642B6-A719-4234-8039-2654ED436D2A} modify request for AdobeCode: {D8C642B6-A719-4234-8039-2654ED436D2A}
Effective AdobeCode for: {D8C642B6-A719-4234-8039-2654ED436D2A} is {D8C642B6-A719-4234-8039-2654ED436D2A}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/CS6 DesWebPrm 1/Adobe CS6 Design and Web Premium/payloads/AdobeDesignWebPremium6-mul/AdobeDesignWebPremium6-mul.dmg
Payload {D8C642B6-A719-4234-8039-2654ED436D2A} CS6 Design and Web Premium 6.0.0.0: Calling ARKEngine from path /Users/eitzmann/Applications/Adobe/OOBE/PDApp/DECore/DE6/resources
[ 2] Mon Dec 29 17:36:14 2014 INFO
Beginning installation for payload at /private/tmp/.tempdirgacl32AL/Install.db
Evaluating condition# 1(Seq 3)
Condition failed(Seq 3)
Evaluating condition# 1(Seq 4)
Condition failed(Seq 4)
Completing installation for payload at /private/tmp/.tempdirgacl32AL/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{D8C642B6-A719-4234-8039-2654ED436D2A}.db
Physical payload repair result:0
[ 0] Mon Dec 29 17:36:14 2014 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D8C642B6-A719-4234-8039-2654ED436D2A}] took 2328 milliseconds (2.328 seconds) DTR = 134.021 KBPS (0.13088 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {D8C642B6-A719-4234-8039-2654ED436D2A} CS6 Design and Web Premium 6.0.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {D8C642B6-A719-4234-8039-2654ED436D2A} CS6 Design and Web Premium 6.0.0.0
::START TIMER:: [Post payload :{D8C642B6-A719-4234-8039-2654ED436D2A}]
In PostPayloadReinstallProc
Custom action return code: 0
:: END TIMER :: [Post payload :{D8C642B6-A719-4234-8039-2654ED436D2A}] took 0 milliseconds (0 seconds)
Calling the custom action code for pre-install for payload {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0
::START TIMER:: [Pre payload :{E1C48031-9366-427F-AC04-535CEDAAD995}]
Custom action return code: 65535
:: END TIMER :: [Pre payload :{E1C48031-9366-427F-AC04-535CEDAAD995}] took 0 milliseconds (0 seconds)
[ 0] Mon Dec 29 17:36:14 2014 ERROR
DW030: Custom Action for payload {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 returned error. Failing this payload.
[ 0] Mon Dec 29 17:36:18 2014 INFO
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 6075927KB
[ 0] Mon Dec 29 17:36:20 2014 INFO
Total components installed: 0
Successfully repaired 2 components:
- Suite Shared Configuration CS6
- CS6 Design and Web Premium
Total components removed: 0
[ 0] Mon Dec 29 17:36:20 2014 ERROR
DW050: The following payload errors were found during install:
DW050: - Acrobat Professional: Install failed
DW050: - Acrobat X Pro : Install failed
[ 0] Mon Dec 29 17:36:20 2014 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{D8C642B6-A719-4234-8039-2654ED436D2A}]
In ReinstallSessionCloseProc
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :Successfully retreived the mediaSignature: {D8C642B6-A719-4234-8039-2654ED436D2A}
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :Successfully retreived the installLanguage: en_US
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :Getting payloads from pdb.db
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :Opened PCD session
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :Retreived the path to Application xml: /Library/Application Support/Adobe/Adobe Creative Suite 6 Design and Web Premium/AMT/application.xml
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :Update to PCF client is successful!
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :Succesfully retrieved the LEID of the Driver Payload
CS6 Suites Custom hook: Adobe Flash Builder 4.6 :iterating through the payload_data table to retreive the matching payload family, name and version for Adobe Flash Builder 4.6
CS6 Suites Custom hook: Successfully Updated PCFClientFile and cache.db for Adobe Flash Builder 4.6
CS6 Suites Custom hook: Acrobat X Pro :
CS6 Suites Custom hook: Acrobat X Pro :Successfully retreived the mediaSignature: {D8C642B6-A719-4234-8039-2654ED436D2A}
CS6 Suites Custom hook: Acrobat X Pro :Successfully retreived the installLanguage: en_US
CS6 Suites Custom hook: Acrobat X Pro :Getting payloads from pdb.db
CS6 Suites Custom hook: Acrobat X Pro :Opened PCD session
CS6 Suites Custom hook: Acrobat X Pro :Retreived the path to Application xml: /Library/Application Support/Adobe/Adobe Creative Suite 6 Design and Web Premium/AMT/application.xml
CS6 Suites Custom hook: Acrobat X Pro :Update to PCF client is successful!
CS6 Suites Custom hook: Acrobat X Pro :Succesfully retrieved the LEID of the Driver Payload
CS6 Suites Custom hook: Acrobat X Pro :iterating through the payload_data table to retreive the matching payload family, name and version for Acrobat X Pro
CS6 Suites Custom hook: Successfully Updated PCFClientFile and cache.db for Acrobat Professional 10.0
Custom action return code: 0
:: END TIMER :: [Post session :{D8C642B6-A719-4234-8039-2654ED436D2A}] took 15 milliseconds (0.015 seconds) DTR = 266.667 KBPS (0.260417 MBPS)
:: END TIMER :: [Total Timer] took 22923 milliseconds (22.923 seconds) DTR = 98.0674 KBPS (0.095769 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW030: Custom Action for payload {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 returned error. Failing this payload.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW030: Custom Action for payload {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 returned error. Failing this payload.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat X Pro : Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Mon Dec 29 17:36:21 2014 INFO
Exit Code: 6 - Silent workflow completed with errors.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW030, DW050 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Had to replace hard drive. Downloaded CS6 Standard files from web site for installation. Only Acrobat X did not install. Any suggestions.
Hi,
Please try downloading the CS6 installer from following link and then check the issue:
Download CS6 products
Regards,
Anoop -
How do I manually uninstall the CS6 beta?
Prior to seeing or reading the bright red warning of not trashing the beta, it was done.
Now CS6 won't install. Says an earlier version is on the machine.
Which specific files must be uninstalled to allow the CS6 installation?Trevor.Dennis wrote:
I had to resort to using the cleaner after my drive crash yesterday…
Just out of curiosity, did it leave any prior version(s) you may still keep on your machine untouched? It didn't mess them up? Have you even tried to use one of those? Maybe you're a neat freak and uninstalled all prior versions before installing CS6, personally I'm a hoarder myself and keep all older versions of Photoshop installed. -
Adobe CS6 installation is very slow if internet access is blocked
Hi,
I noticed that our Adobe CS6 installations (using an AAMEE package) were surprisingly slow (as in five hours on a fast machine). I've worked out the cause of the problem, and am posting it here in the hope that it will help someone else experiencing the same issue - also, if anyone from Adobe is reading this, it would be nice to get it fixed, at least for future releases. :-)
The problem is that our machines don't have direct access to web sites on the internet, i.e., port 80 traffic is blocked by the external firewall. I discovered that the CS6 installer was repeatedly attempting to contact various web sites, including crl.verisign.net, presumably in order to validate digital certificates on files in the install package. Each such attempt had to time out before the next was made. Configuring Windows Firewall to block these attempts reduced the install time from five hours to thirty minutes.
On Windows 7, this command can be used to install a firewall rule that will block outgoing port 80 traffic:
netsh advfirewall firewall add rule name="block www" dir=out action=block protocol=tcp remoteport=80
Once installation is finished, this command will remove the rule:
netsh advfirewall firewall delete rule name="block www"For later versions (Adobe CC and onwards) you need to block port 443 as well as port 80.
-
My PC crashed a week ago and required a refresh of the OS. This wiped out all of my installed applications including CS6. Now I attempt to run the CS6 Installer. It runs thru "Initializing Installer" progress bar:
Then disappears with no trace. This is a Dell XPS 8500 running Windows 8 (64-bit). How can I get CS6 installed?
Thanks,
Daleinstalling windows over a current installation of windows is generally going to cause a mess.
your best bet (at this point) is to use the cs cleaner: http://www.adobe.com/support/contact/cscleanertool.html
and then re-installing cs6. -
i have the following problem: i lost my cs6 Adobe Production Premium installer dvds and the serials within the package, after all i logged here into adobe and cant find any product in my profile, so i am not able to see my serials or my installations i have on my macbookpro. Can you help me to find out where i am registerd?
If your registrations do not show at https://www.adobe.com/account.html you will not get help in an open forum
You MAY get help at Contact Customer Care
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I need to rebuld the "C" drive on my computer will need to reinstall adobe cs6 when I am done, but have moved recently and lost the data to get that done! Help!
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'. -
I have a software license certificate for the upgrade from CS5.5 to CS6, but I have lost the upgrade file due to a disk crash in my computer.
where can I get the upgrade file from ?
thanks,
OferDownloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Hello,
I lost the installation disks for CS4 master collection polish version. Where can I download the installation file?Hi filmowka,
Welcome to the Community!
Go to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and choose Master collection CS4 from the list.
Follow the Very Important Section else the download will not start.
Thanks!
Ankit -
I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am further told that "Adobe apps cannot be installed on case-sensitive drives, you need to Install the product onto an HFS+ or HFSJ non-case-sensitive drive."
What I don't understand is this: I originally bought and installed Photoshop CS6 back in March 2013, and it worked fine. Yesterday my hard drive had to be replaced and my computer person salvaged as much of what was on it as he could, but now I have to reinstall Photoshop. 1) Why did it work before and it's not working now? 2) Is there anything I can do that does not involve reformatting the hard drive?It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
Error "Case-sensitive drives not supported" or similar install error | Mac OS
Mylenium
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