I've made a major mistake...
Got the dreaded Snow Leopard/Firewire issue today with my card reader. Tried an external drive with no joy. Looked for info on how to solve this and for some reason thought it would be a good idea to reinstall 10.5 using the 'archive previous system' option. Like a fool I forgot to note my passwords and now I have utterly messed everything up. Can't get my mail account up as can't remember password. Didn't set a password when I started with 10.5, but I'm now being asked for a password when I try and reinstall SL.
I feel like a total idiot, but if anyone feels like helping me rather than berating me then please let me know what I should do to try and get SL installed and my system back to something like normal.
Vinny
Vinny
You can simply select Restart from the Apple Menu with the Installer Disk inserted. When it reboots hold down the 'C' key. This gets over authentication being required if you installed disk and clicked the installer icon.
You can 'reset' local account passwords using the Reset Password Utility on the Installer Disk. There should be no need to reinstall.
The email password is something else. A phone call to your mail provider should sort it out. Failing that you should have had some communication from your provider when you first set this up. The password should be in there somewhere?
HTH?
Tony
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I'm hoping there are a whole host of people who have ordered and had installed Infinity and get something like the service that is promised.. yet all I seem to be able to find here are people complaining about things, and a lack of replies from BT offering any explanations.
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Anyone out there who can maybe say things MIGHT go well?
Hi Matt.
Probably 99.999% of Infinity customers have had the service promised, but as they have not had any problem they have had no need to come here and complain.
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Did I make major mistake buying this product? Tungsten E2
Somebody...anybody...if you feel you want to make a difference in somebody's life, and are not sure where to start, please start here and help this poor sucker out with any information you might have.
I recently purchased a Palm Tungsten E2 ("TE2"), and it was a bit of an impulse buy which I didn't think through fully. I blew almost $300 on the thing at BestBuy (not counting the softward upgrade I had to buy so I could convert PDFs and view them on the device), which my wife is already on my case about.
It looks like I made the wrong purchase altogether, but maybe someone can help me understand how to overcome the apparent shortcomings, or understand the advantages of the device a little better (so I can feel better about the purchase, and try and convince my wife I'm not a total idiot-- although that ship has sailed really. Can't blame Palm for that). Solving some of these problems could well preserve my marriage and really improve the overall quality of life of the family.
1. The TE2 doesn't appear to be able to be recognized as a simple USB storage device on a Windows PC (which is what I use at work). So I can't move any info back and forth without loading up the PalmOne software (let alone opening and reading office files or PDF's). At work, they won't allow me to load that software, because they're afraid I could accidentally introduce a virus or compromise confidential customer data stored on the network. So I can't do away with my flash drive-- I still need to keep it with me and copy anything to it that I want to take home, convert and load up to the PDA there.
2. The TE2 doesn't appear to have the capability of storing MP3 files without the purchase of an additional SD card (whatever that is...some kind of memory card? can you tell I'm illiterate? And did I tell you I've already spent plenty of dough?). I really love music, and I would love to be able to just play MP3's from the thing without spending another hard-earned cent.
3. The TE2 can't connect to the internet wirelessly (or by wire, to my knowledge), unless you count blue tooth connection to a compatible cellular phone or PC or laptop with blue-tooth adapter (within 10 or 15 feet of where you're standing). If I'm within fifteen feet of such a device, why not just log onto that device and browse that way? Why bother trying to figure out if it's compatible/blue-tooth capable? And if I'm within 15 feet of my home PC, I might as well just plug in via USB port to "hot-sync", instead of blue tooth. I mean, I'm right there anyway, so what's the point? So I can't just pull out my TE2 and check the weather, or movie showtimes, or mapquest.
4. To make efficient use of my contacts on the TE2, I would need a telephone with blue tooth feature, which I don't currently have. (Same for web surfing.) So that's more expense, and even then I'm working with 2 devices. (Although I'm told it can be frustrating to do things on a blackberry while you're in a telephone conversation. So writing down honey-do lists would still be easier on the TE2.)
5. In order to share/"beam" any files to my wife's handheld (when she purchases one-- she hasn't yet), she would have to have a compatible one, I think. But so far she's not impressed, so I wonder if she'll even buy a Palm product.
6. In a real life writing situation, when I'm not staring at the device and concentrating on every stroke of the stylus, I get about a 50% success rate, as far as the device recognizing the letters I print (very frustrating). I'm trying to go paperless and ramp up my personal efficiency, but my wife is rolling her eyes and I'm starting to stress her out. By the time I get her to-do-list down (and it's usually sizeable), she has forgotten the rest of what she wanted to put on the list. You may think that works to my benefit, but not so-- not in the long run. There does not appear to be a way to 'train' the device to recognize the way I draw an 'r' when I'm in a hurry. It just let's you pick one or two pre-set variations on how to write a handful of letters or symbols.
7. By the time I get a PDF loaded to the PalmOne software at home, or god-help-me if I've scanned a document on my HP (a 15 minute process in itself, minimum for one page even) and then 'hot-sync'd', I've waited about as long as I can bare to wait. But the converted pdf pages take over 15 seconds to load just to view, even if already on the TE2. (Like if I'm on page one, finish, and go to page 2, that transition takes over 15 seconds). In this day and age, 15 seconds to load a single page is actually a long time. There is no high-speed toggling back and forth, so you better really be done with that page. It'll take you another 15 seconds if you change your mind. I never realized how awkward 15 minutes of waiting can be, when you're trying to justify a purchase.
8. Ideally I can work on converted excel and word files on the TE2, but then I can't just walk into work and transfer that to my PC, unless I have the PalmOne software loaded at work-- which as I stated was a no-no.
9. The entire owner's manual should just automatically come as an e-book loaded on the device, but it doesn't. I have to get to a PC and go surfing in order to read up on how to do anything on this device, and it's really cumbersome (because I have a lot of kids, and there's just no time to do anything...).
10. I bought the geek-squad protection from BestBuy, and out of the gate they appear to have given me bad info.
Anyway, anyone care to field some of these concerns, and help get me on track to increased productivity and happier marriage with some helpful hints? Anything to avoid more hardship and heartbreak would also be good. Oh, and sorry I sounded whiny...
Thanks!
DBB
Post relates to: Tungsten E2I blew almost $300 on the thing at BestBuy (not counting the softward upgrade I had to buy so I could convert PDFs and view them on the device), which my wife is already on my case about.
...maybe someone can help me understand how to overcome the apparent shortcomings, or understand the advantages of the device a little better (so I can feel better about the purchase, and try and convince my wife I'm not a total idiot-- although that ship has sailed really...).
That sounds pretty harsh, unless you have been doing *other* things to antagonize your Spousal Unit. You are among friends here, where purchasing a Palm handheld is presumptive evidence of one's intelligence and good judgment (not to mention good looks). Even "impulse purchases" are usually made for at least one good reason, even if it's only: "I've always wanted one of those..."
Curious what they added to the $199 E2 to make it come out to $300? And what software did you purchase to view PDFs? The E2 comes with Adobe Reader for Palm (more below). If you are referring to upgraded Documents To Go, PDF files require no conversion for viewing on the handheld.
1. The TE2 doesn't appear to be able to be recognized as a simple USB storage device on a Windows PC (which is what I use at work). So I can't move any info back and forth without loading up the PalmOne software (let alone opening and reading office files or PDF's). At work, they won't allow me to load that software, because they're afraid I could accidentally introduce a virus or compromise confidential customer data stored on the network. So I can't do away with my flash drive-- I still need to keep it with me and copy anything to it that I want to take home, convert and load up to the PDA there.
That is correct, you cannot simply plug the E2 into any old computer with a USB cable if the Palm Desktop software isn't installed, at least out of the box. The older (and discontinued) T5 and also the LifeDrive used to have this capability which was called "Drive Mode." There are third-party software alternatives such as http://www.softick.com/cardexport2/ which will let a SD card inserted in your E2 to be read as any other external storage card. It is a "try before you buy" application, so you can give it a test drive for free. I have not used it, and I think there are also others.
2. The TE2 doesn't appear to have the capability of storing MP3 files without the purchase of an additional SD card (whatever that is...some kind of memory card? can you tell I'm illiterate? And did I tell you I've already spent plenty of dough?). I really love music, and I would love to be able to just play MP3's from the thing without spending another hard-earned cent.
That is also correct...you will need a SD card to load .mp3 files for playback. They are ridiculously inexpensive these days, compared with what they used to cost, at least. For your E2, you need a 1GB maximum size, regular, plain-jane SD card, not a SDHC (high capacity) card. Shouldn't cost more than $15.
3. The TE2 can't connect to the internet wirelessly (or by wire, to my knowledge), unless you count blue tooth connection to a compatible cellular phone or PC or laptop with blue-tooth adapter (within 10 or 15 feet of where you're standing). If I'm within fifteen feet of such a device, why not just log onto that device and browse that way? Why bother trying to figure out if it's compatible/blue-tooth capable? And if I'm within 15 feet of my home PC, I might as well just plug in via USB port to "hot-sync", instead of blue tooth. I mean, I'm right there anyway, so what's the point? So I can't just pull out my TE2 and check the weather, or movie showtimes, or mapquest.
If you do have a Bluetooth phone, and a carrier that allows this connectivity, you can use your E2 anywhere you have a cell phone signal to browse the internet and check email. Now, you are correct that if your phone is already so enabled, you *can* just do those things on your phone without having to go through the setup, etc. But many people think the email and web functionality of the E2 is pretty superior to what you get on most cell phones. If it's Wi-Fi you want, you can get a Palm Wi-Fi card. It is apparently a discontinued item, but still available at many online vendors including amazon.
4. To make efficient use of my contacts on the TE2, I would need a telephone with blue tooth feature, which I don't currently have. (Same for web surfing.) So that's more expense, and even then I'm working with 2 devices. (Although I'm told it can be frustrating to do things on a blackberry while you're in a telephone conversation. So writing down honey-do lists would still be easier on the TE2.)
All depends on what you need to be able to do. I have a Centro smartphone now, but I also have a couple of TX handhelds (two being better than one ) , and if one of them is handy I use the Contacts database all the time to look up people and places. Depending on the phone, you might also be able to sync contacts between your phone and E2 using Bluetooth.
5. In order to share/"beam" any files to my wife's handheld (when she purchases one-- she hasn't yet), she would have to have a compatible one, I think. But so far she's not impressed, so I wonder if she'll even buy a Palm product.
Tough call, trying to impress the unimpressed (or unimpressable) Spousal Unit. I've been there for years, and long ago stopped trying. I do like to show her up every now and then when I can search for movie information on my Palms with Leonard Maltin's Movie Guide much, much faster than she can with that 4" thick book. That said, any Palm handheld, even an old used one, will be able to share contact and calendar info with your new E2 via IR beaming. There is also a third-party application called SyncUs which lets multiple users with separate Hotsync IDs synchronize selected databases using the desktop Hotsync...perfect for families who need to share contact or calendar info.
6. In a real life writing situation, when I'm not staring at the device and concentrating on every stroke of the stylus, I get about a 50% success rate, as far as the device recognizing the letters I print (very frustrating). I'm trying to go paperless and ramp up my personal efficiency, but my wife is rolling her eyes and I'm starting to stress her out. By the time I get her to-do-list down (and it's usually sizeable), she has forgotten the rest of what she wanted to put on the list. You may think that works to my benefit, but not so-- not in the long run. There does not appear to be a way to 'train' the device to recognize the way I draw an 'r' when I'm in a hurry. It just let's you pick one or two pre-set variations on how to write a handful of letters or symbols.
Graffiti is something that you can get pretty good at over time. Are you using a screen protector? Some of them can either make Graffiti stroke recognition better or worse. The ones I like the best are the hard plastic "ClearTouch" ones from Boxwave. There are also a few "word completion" applications out there which will pop up suggested words when you start entering characters. On my Centro I use TextPlus which I think will also work for graffiti-input.
Some people swear by the "virtual" on-screen keyboard in lieu of graffiti data entry. In addition to the built-in one, there are third-party virtual keyboards which are configurable. I tried one and didn't particularly care for it.
A wireless keyboard is also an excellent option for longer data-entering chores like editing documents or longer memos. Either the Palm Universal Wireless Keyboard (uses the IR port) or the Palm Bluetooth Keyboard would work well for you.
But the rolling of the eyes thing is a sign of disrespect, which is a learned behavior and all too prevalent among wives these days. Does your wife watch a lot of TV shows and commercials where the wife and children are the intelligent, worldly, sophisticated and attractive people who add to society, while the husband is nothing but a clueless dolt and an object of scorn and ridicule whose only value is the income he brings home? They should let me write for TV. But I digress...
7. By the time I get a PDF loaded to the PalmOne software at home, or god-help-me if I've scanned a document on my HP (a 15 minute process in itself, minimum for one page even) and then 'hot-sync'd', I've waited about as long as I can bare to wait. But the converted pdf pages take over 15 seconds to load just to view, even if already on the TE2. (Like if I'm on page one, finish, and go to page 2, that transition takes over 15 seconds). In this day and age, 15 seconds to load a single page is actually a long time. There is no high-speed toggling back and forth, so you better really be done with that page. It'll take you another 15 seconds if you change your mind. I never realized how awkward 15 minutes of waiting can be, when you're trying to justify a purchase.
Adobe Reader for Palm is an old and outdated application. Try the freeware PalmPDF which gets mostly rave reviews here and elsewhere, and does *not* require conversion on your desktop first. Another application which can read "native" pdf files (i.e. without conversion) is the current version of Documents To Go, which is a $30 (I think) paid upgrade from the version which comes with the E2.
8. Ideally I can work on converted excel and word files on the TE2, but then I can't just walk into work and transfer that to my PC, unless I have the PalmOne software loaded at work-- which as I stated was a no-no.
Well, you can move the files to your PC if you have a USB SD card reader. Make sure the files are on the card. Pop the card into a card reader, plug it into your PC, and off you go. You could also email the file to yourself at work from the E2 (requires wireless email, discussed above), or Bluetooth it to your PC if your PC is Bluetooth-enabled.
9. The entire owner's manual should just automatically come as an e-book loaded on the device, but it doesn't. I have to get to a PC and go surfing in order to read up on how to do anything on this device, and it's really cumbersome (because I have a lot of kids, and there's just no time to do anything...).
You can put the owners manual onto a SD card if you want. It comes as a .pdf on the installation disc, and is also downloadable from the E2 support site. It's a pretty large file and reading it/navigating around it on the E2 might be a little clunky, even with PalmPDF or Documents To Go v.10. I would not even *try* using Adobe Reader for Palm to put it onto the E2 that way.
10. I bought the geek-squad protection from BestBuy, and out of the gate they appear to have given me bad info.
I don't know exactly what that gets you. What did they say it was, and how much did that cost you? If it includes an extended warranty, then maybe there's some benefit.
Anyway, anyone care to field some of these concerns, and help get me on track to increased productivity and happier marriage with some helpful hints? Anything to avoid more hardship and heartbreak would also be good. Oh, and sorry I sounded whiny...
Hope some of this helps. Do you have an idea of what other types of things you'd like to do with your E2. There are many more things you can do with the E2, you probably haven't scratched the surface yet. It doesn't sound like many of them would help your relationship with the Spousal Unit, as I am guessing that she is already predisposed against anything cool like Palm PDAs. It is a heavy burden which many of us share, but most of us learn to manage. If you really want to impress her, you can show her how your new E2 can also double as a replacement remote control for your TV, stereo, cable, etc. Most wives really go for that extra functionality.
If I were to give any piece of unsolicited advice (it being much easier to risk someone else's life than one's own, and spend someone else's money than one's own), you might consider trying to navigate your way into a Palm TX instead of the E2. Do you have return privileges at BestBuy if you don't like the E2? If so, I'd jump on it, spring for the TX (bigger screen, more memory, built-in Wi-Fi), and gird yourself for whatever tongue-lashing you'll get. It'll be worth it.
Good luck. If you have any other questions, please feel free to ask.
Post relates to: Centro (AT&T)
Message Edited by smkranz on 11-03-2008 02:11 PM
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android -
Will you please cancel this account I made a terrible mistake?
will you please cancel this account I made a mistake
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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On the phone i was told to request help online, I need the Mac version download of the windows purchase i have made, not sure if this means that i must return and re purchase of if there is another way you can help me, thank you.
you just need your mac serial number.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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