I've moved countries and wanting to update in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?
I've moved countries and wanting to update this in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?
You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH
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I deleted the People app and want to download it again. It won't let me..says it's already downloaded. What do I do?
Open itunes, go to purchased and find the app and get it again.
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i have a mexican apple id but now i want to change it to usa itunes sotre... but i have to cancel my itunes match subscription so i dont know how to do it
I'm having the same issue, trying to move my itunes account to a new country is being a huge pain. The only way you can cancel your subscription to Itunes Match is by contacting Apple support. Having said this, Apple support emailed last night stating that it is not currently possible to cancel my subsription to iTunes Match! And they have no estimated time on resolving this issue.
I suggest, if you haven't already done so, that you check out the conditions and limitations of moving your itunes account to a new country, plenty of information on this topic in the forums.
Good luck! -
What can I do if I have got a new iTunes card, but still have got money left on an iTunes card from another country?
The money I have got left isn't enough to buy anything, but iTunes won't let me change country until I have used all the money!
Please help!!!!Contact iTunes Customer Service and request assistance...
Apple - Support - iTunes Store - Contact Us -
Need to change acct to Canadian from American but it won't let me without using up my balance of $1.27. There is no way to spend exactly this amount. I do not want to use a credit card. I have a Canadian iTunes card that I want to redeem now that I'm living in Canada.
If you can't find anything for exactly that amount then you can try contacting iTunes support and see if they will remove the balance for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I followed the steps to backup my profile and saved the file on my desktop. I uninstalled Firefox and reinstalled it. I tried to restore my profile by copying it to the "new profile" but it didn't work, my bookmarks etc did not come back. When I looked in the new profile my old one was there as a folder so I moved it out to the Profiles section. I now had 2 profiles. I deleted the new profile using the Profile manager, thinking the old one that was left would just take over. I then tried to open Firefox but it says
Close Firefox
A copy of Firefox is already open. Only one copy of Firefox can be open at a time.
Where is this other copy? How do I close it?
Thank you.Did you check the File > Work Offline setting?
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]] -
can i talk to someone on the phone?
You can try contacting Apple here.
http://support.apple.com/kb/HE57
You do know tht if you created a new Apple ID - that is different than changing the Apple ID. Apps are always tied to the ID that was used to make the purchase. If the old ID is popping up, it seems like that ID is rid to the apps indicating that you created a new ID. Of course, I could be wrong or misunderstanding what you're saying as well.
If you go to Settings>iTunes & App Store, tap your old ID and sign out and then sign in with the new ID, that should be all that you need to do, if you changed the ID. If you created a new ID, that will not work. -
I want to cancel my itunes match subscription
I want to cancel my
Yes, you can cancel the subscription. However, as I stated in my post above you must directly contact iTunes Store support. Start here: https://expresslane.apple.com
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Hey ! I've tried Itunes Match but I don't like it. I wanna Stop the subscription because one year is very too long! Can you help me?
You must contact iTunes Store support to actually cancel the subscription.
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I have moved and want to update my account information but wont take the information
I have moved and want to update my account information, but the website wont take the information
What website?
Are you trying to update your account information in iTunes?
Try being a little less vague so others can provide assistance. -
i currently have a macbook 2.1xersion 10.6.8 and want to update. what can it support? Everything i try, it won't support! I can't even download IPhoto! I can't open anything in my ICloud account either! its not on my current browser nor am i able when logging onto my ICloud account. Can anyone give me some advice besides buying a newer laptop?
Lion 10.7.5 is as far as you can go. You must have at least 2 GBs of installed RAM.
Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. Or you can order directly on the online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
I have moved to uk from ireland and bought new iphone, set up using my existing Apple ID account and profile but won't let me buy install or update apps??
Can anyone advise me on what I need to do?
My existing account is linked to ireland as my bank account details are there, does this make a difference?
Please help!Until you get a UK bank account and credit card, buy and redeem UK iTunes gift cards for use in the iTunes and Mac App Stores. But you need to switch your region/country to the UK store in your account information, as you can't use UK iTunes gift cards in the Irish stores, the gift cards are country specific.
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If you’re NOT running Aperture 3.6 and want to update to 10.10.3 - read this FIRST.
In this personal scenario, I used a Mavericks (10.9) test hard drive to see what would happen if I updated to 10.10.3. No photos were harmed in the making of this post. I have full redundant back-ups of everything as should you before attempting ANY OS update. There simply is no excuse not to back up and keep your personal data protected in this day and age.
Now that’s out of the way…
If you’re not running Aperture 3.6 (which I believe is only available if running 10.10.2), updating to 10.10.3 will disable any version of Aperture below that and it CANNOT be updated or found on the App Store, or downloaded from anywhere else. Both the Aperture and iPhotos icons in the dock will have a white circle with a line going through it.
If you click to open Aperture, the computer will prompt you to update to the latest version because the current version is not compatible with Yosemite. After you acknowledge that, it sends you the the App Store where you will be met with a message that states “Item not available”. It also no longer appears in your purchase history so you can’t update it from there either!
You’re now forced to use the new Photos app.
Upon it’s it’s first launch, the Photos app will create a new library for itself and migrate/duplicate all Aperture photos into it. Effectively doubling the disc space used by your pictures...
This behavior apparently does not happen going from 10.10.2 to 10.10.3. In this latter scenario, Photos still uses the Aperture library and creates a smaller Photos library migrating only the metadata it seems. The actual photos are still referenced from the Aperture library and you can continue to use Aperture (3.6) if you choose. The libraries are NOT unified though. Changes made in one will NOT be reflected in the other.
In other words, you cannot leap-frog update if you want to continue using Aperture.
The 10.10.2 Combo Update “may” solve this problem but I have not tested it. Here is a link if you’re feeling brave. https://support.apple.com/kb/DL1786?locale=en_US
Here are some screen-shots.I had been trying to download 7.0.1 with Firefox 3.6. Just would NOT download. Well, I opened another browser, Safari, went to the download page, and the download worked. Who knew?
All is well now.
Thanks for the reply. -
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hi alan i run a business on ebay selling photos and negs. i recently installed yosemite and it locked my entire library on iphoto. when i try to download the app to free it from ishop it tells me there is a fault with the app and my iphoto is frozen. i am basically out of work and finding it very hard to find someone who can help me unlock it.. look at the things being said about this yosemite locking this.....freezing that... be very careful if you need your business for your livelyhood. the actual performance is really good.....better display ...much faster and well presented but is it worth having parts of your compy put out of action i possibly think not. i am new to this community so hopefully someone reading this may be able to advise us both.....paul
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Hi I have the old photo shop elements 10 on my computer and want to update and was wondering what the differences between photoshop, lightroom and photoshop elements are?
Also when I upgrade does it have to be with a monthly membership or can I just purchase the product out right like you use to be able?You cannot "update" from what you have to any of the applications you mention. It will have to be a straight purchase or subscription at full price.
Photoshop is a professional level application that makes no apologies for its very long and steep learning curve.
Lightroom is all about volume, and very light editing.
The Photoshop Elements forum is at:
https://forums.adobe.com/community/photoshop_elements/content
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
I do not know where there is such a comparison table as you seek, but someone else might, or you can google.
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