I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?

Probably not, since user-caused damage isn't covered by the warranty. But you can take the iPhone to an Apple Store and see if there's anything they can do for you. A phone company store will not service your iPhone at all, to the best of my knowledge.
Regards.

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Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first

Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop at all. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first

Hi there northwave8,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same

I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.

Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue

My screen broke and i can no longer see whats happening ive had my phone for 4 months and im under 1 year warranty im sure. they said it would cost me 200$ to replace the phone at the apple store

my screen broke and i can no longer see whats happening ive had my phone for 4 months and im under 1 year warranty im sure. they said it would cost me 200$ to replace the phone at the apple store

Apple's one year limited warranty covers hardware... not physical damage!

All data and messaging works on my note 4, but last night the cellular phone service just went dead. I can call people but the line is just silent, and people can call me, it rings, but I can't hear them. ?????

all data and messaging works on my note 4, but last night the cellular phone service just went dead. I can call people but the line is just silent, and people can call me, it rings, but I can't hear them. ????? What is wrong with it???? How do I fix it????

You aren't attached to a bluetooth headset or other device for some strange reason? Or even an automobile bluetooth, I have a friend that has this issue with his Prius because even when it is not running the bluetooth is still active and connects to his phone.

My ipad has been turning off every now and again for some time now but last night it turned off and when i try to turn it back on its just a blank screen with the back lighting. please help me

Hi there, ok so my ipad has been either turning off or just locking itself for sometime now but last night it turned itself off and when i tried to turn it back on it just came up with a blank screen with the back light. When i put it on the charger the sound of it charging happenes but nothing else. I hav tried resetting it but as i am not very savvy with all this stuff i thought i would get some advise before doing anything else. it anyone can help me that would be fantasic
thank you

If a reset doesn't work, try and force iPad into Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request.

I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?

You must first make the purchase, then you will receive the serial number you are asking about. YOu do not acquire the serial number thru the software. You acquire it thru the purchase, possibly via a follow-up confirmation email.

Slow Speeds, no phone for two months, extortionate...

Last summer, in preparation for Infinity (or so we were told), work was carried out at our local cabinet. Most houses in the street lost their phone for days, weeks or even months.
Thankfully we have a second line in the house dating back to dial up days and the broadband is on that line so broadband was unaffected.
Our phone was dead for two months. I phoned BT several times a week during the outage and was told each time that they couldn't help me but promised someone would ring back. We made probably ten to twenty phone calls, and never received even one call back. Before you think that they couldn’t return the call because the line was dead, of course they had another number where they could reach us!
After a couple of months the phone just started working again. Unsurprisingly we were not informed that it had been fixed, or why it was out for so long or anything like that. Never heard anything from any customer service representative, never received any compensation or an apology.
A week ago our phone went dead again. Phoned up and since this time there was a question that it might be an internal fault, BT were suddenly extremely interested in fixing it. BT engineer visited, replaced a meter of internal wiring that had become damaged and was gone in under thirty minutes – price £380! Yes THREE HUNDRED AND EIGHTY POUNDS. Some of us have to work months to save that much. Obviously BT are very willing to fix things when there’s money to be made and you can (in theory) get someone else to fix it. When it’s a fault in their street cabinets that only they can fix they don’t seem quite so keen on fixing the problem, no wonder!
If the man had arrived in a plain white van instead of one with BT printed on the side you would almost expect to see him on an episode of BBC "Rogue Traders".
A year on and Infinity is still not available to us, although people only a few doors down the street can get it. Every time we’ve enquired we’ve been told it will become available to us within the next month or two, but that’s been going on for a couple of years now, they just keep pushing back the date. I don’t anticipate it anytime soon, so in the meanwhile will fall back on the regular BT ADSL line, which in the last couple of weeks has halved in speed. Unrelated to the fault on the first line, remember, because it’s a different line.
Of course I don’t live in the middle of nowhere. There’s been broadband here for twelve years. Twenty-five minutes on the train from central London and even the (ex) council houses here have Porsches parked in front. This is a wealthy area, which doesn’t really benefit the poor locals like me, but you would think we would get Infinity at some point.
No phone for two months, never being called back, charged £380 for a meter of cable and now getting half the broadband speed I was two or three years ago.
BT probably call this progress.

welcome to the BT community forum where you probably read is where customers help customers and only BT employees are the forum mods
if you want to complain about the cost of the work then try online chat
live chat http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
if you would like some assistance from the forum with your conenction speed then please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) bt speedtester and post the results .
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Help! I restored my iphone recently and put all my music back onto my phone that day and it was fine but last night i was putting someother music on got an error music on. I got an error message about not being able to sync and now ALL my music has GONE.

ahh! .I restored my iphone recently and put all my music back onto my phone that day and it was fine but last night i was putting someother music on got an error music on. I got an error message about not being able to sync and now ALL my music has GONE. deos anyone know why this would have happened?

Click: Restoring your iTunes Library backup (from an external drive) here > iTunes: Back up your iTunes library by copying to an external hard drive
BTW, if you are a resident of the U.S, have iTunes 10.3 or later, and iOS 4.3.3, you can re download your iTunes purchases for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How do I add a recurring event to repeat on the fifth recurring day of the month, for example, an event that only happen on the fifth Sunday of the month for those months that have a fifth Sunday?

How do I add a recurring event to repeat on the fifth recurring day of the month, for example, an event that only happen on the fifth Sunday of the month for those months that have a fifth Sunday?

Create one on the first Tuesday, select repeat/monthly and take the option at the bottom.

I recently downloaded Ios 7 and all the songs that i have purchased before but deleted off my itunes because i didn't want them showed up. I don't know how to delete them off my ipod and i really don't want them there

I recently downloaded Ios 7 and all the songs that i have purchased before, but deleted off my itunes because i didn't want them, showed up. I don't know how to delete them off my ipod and i really don't want them there. Is there a way to get them off? The songs dont show up in my itunes on my computer, just on my ipod with a download button next to them. I don't want them there anymore because i don't like that kind of music anymore and i don't know how to get them to go away.

There is a similar setting for Videos on that Settings screen, so if you leave that 'on' you may have similar happening in the Videos app

I just put a solid state hard drive in my mac book pro and used super duper to copy the hard drive and move the data over to thew new ssd, but most of my music isn't in iTunes when I turned it on? How do I get my music to show up in my new drive?

I just put a solid state hard drive in my mac book pro and used super duper to copy the hard drive and move the data over to thew new ssd, but most of my music isn't in iTunes when I turned it on? How do I get my music to show up in my new drive?

Many thanks lllaass,
The Touch Copy third party software for PC's is the way to go it seems and although the demo is free, if you have over 100 songs then it costs £15 to buy the software which seems not a lot to pay for peace of mind. and restoring your iTunes library back to how it was.
Cheers
http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CODH8dK46bsCFUbKtAod8 VcAQg

Dear Sir/Mam, I am writing you because of facing a problem in my ipod. I have downloaded wechat a month a go and then deleted later on, but last night I needed wechat again so i try to download it but the very astonishing problem occurs in downloading tha

Dear Sir/Mam,
I am writing you because of facing a problem in my ipod. I have downloaded wechat a month a go and then deleted later on, but last night I needed wechat again so i try to download it but the very astonishing problem occurs in downloading that. In apple store when i search wechat there is written open on it right side instead of free or install. I become so much astonished that if i don't have wechat in my ipod apps then how it become written open on it....?????? i just tap that open but its nor opening neither downloading.....
I am so much worried about that problem because i need wechat badly....
Please help me as soon as possible....

If you are getting the 'open' option on the Purchased tab in the App Store app then that implies that you still have the app installed - you've checked all of your iPod's homescreens and app folders for it, and tried searching for it via its spotlight search screen (swipe your first homescreen to the right) ? Do any of those find it, or if you tap on the 'open' button does that open the app ?

I have two kinds of songs. one kind is buying from itune store, and the other kind is burning from CD. i got a new 5s, but it only shows the songs that i buy in itune but not the one that from the cds

i have two kinds of songs. one kind is buying from itune store, and the other kind is burning from CD. i got a new 5s, but it only shows the songs that i buy in itune but not the one that from the cds

Are the ones from the CD's on iTunes? You may just have to sync them over to the phone.

Can I pay for the Adobe Dreamweaver CC for a month,not using a credit card,but by bank transmission to your account?

Can I pay for the Adobe® Dreamweaver® CC for a month,not using a credit card,but by bank transmission to your account?

You can do wire transfer for:
Complete Creative Cloud 1 year Paid Up Front Plan.
You will have to navigate to online store.
To use wire transfer method
Select qualified 1 year paid up front manual renewal product.
Complete checkout flow.
You will be prompted to fill out the applicable form (Bank information for Digital River) to take to your bank and make the payment. You will be sent Reminder Payment and Delayed payment notification before the order automatically expires if we do not receive payment.
Once payment is confirmed as received, You will receive a notification that their payment was received and gain access to their subscription.
Regards
Rajshree

I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?

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