I've never made a rescue email, how do I make one and change my security questions
I've never made a rescue email, how do I make one and change my security questions
Click here for information. If you can't reset them through the method described in that article, contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
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Similar Messages
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I have an Apple ID already but I never made a rescue email when I created my ID and I forgot my security questions, how do I figure that out?
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Hi All! 1st time I have had this problem: Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next? If I keep missing the questions, it is threatening to lock me out of my account. I am sad.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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If I already have an Itunes I.D. and account, how do I set up a rescue email and change my security questions?
As an alternative ...
Rescue email address and how to reset Apple ID security questions -
why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place
1. Because if you could, someone who breaks into your account could do it as well.
2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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How do I make one (and only one) device use my Apple ID and iCloud account?
How do I make one (and only one) device use my Apple ID and iCloud account? I currently have an iPad mini, iPhone 5, and MacBook pro attached to my apple accounts, but I want only my iPhone 5 to be assosiated with either one. Whenever I use any of the three devices, I get a notification on the other two telling me that these devices are now using these accounts from these services, etc. and I want these notifications to stop, along with the devices using to them. How do I do this? I completely reset the iPad mini so I don't know how I'm still getting notifications from it, and I deleted and signed of of all of my accounts everywhere I could find on my Mac. So, to restate exactly what I want to do, I want ONLY my iPhone 5 to use ANY of my Apple/iCloud accounts and ONLY it can receive emails, iMessages, and FaceTime calls. Thanks!
If you want to disconect your Mac from iCloud, go to System Preferences>iCloud and click Sign Out. If you only want to stop using iCloud email, just uncheck Mail. To stop iMessage, open the Messages app, go to Messages>Preferences, click the Accounts tab, click your iCoud ID on the left-hand side, then to the right click Sign Out. To stop FaceTime, open the FaceTime app, then click "Apple ID" then click Sign Out.
On your iPad, go to Settings>iCloud and tap Delete Account (or if you only want to stop using iCloud email, turn Mail off). For FaceTime, go to Settings>FaceTime, tap the ID and sign out. For iMessage, go to Settings>Messages>Send & Receive, tap the ID and sign out. -
Hi i am samuel kim and i didnt remember my security question and got my account lock how to i unlock it and get my security question?
Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75432) -
Someone has hacked my account and changed my security questions. How do I change these questions to my own security questions and answers?
Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help. You might also try http://www.apple.com/support/itunes/contact
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How come whenever I try to change my security questions the email to change them never sends?
I cant buy apps because I forgot my security questions, and whenever I click the button to send the email which would allow me to change my security questions, it tells me it has sent but when I check my email the email hasnt sent. I have tried to send the email hundreds of times but still when I check... nothing. It has started to become very frustrating so any help would be appreciated.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
i just want to change my itunes password,
I need to change my rescue email because i forgot his password and i cant remember the answers to my security questions!!!! Please help me!You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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someone hacked my account. Put her email like an alterante email and changed the security questions
Take your phone (or whatever hacked device you believe you have), with proof of purchase receipt to your local Apple Store and see if they can help.
Pete -
I tried to change my rescue address, since it is outdated, and was not receiving any of the emails from Apple to this faulty address regarding resetting my security questions.
I cannot proceed in regaining full use of my account to make purchases if I do not reset my security questions, and I cannot reset them without receiving such an email, and I have no idea how to change my rescue email. The Apple ID support section of this site was unfortunately unhelpful and led me in circles.
Please help me to change my rescue email address!
If it helps, a few months ago I changed my primary account email, and my old primary address is my faulty rescue address now. It is no longer on my list of addresses but continues to show up as my rescue address.
An additional portion of my question: Is it possible, if I terminate one Apple ID, to move purchases made on that ID, to a new ID? I'm not sure if it's a violation of the terms and conditions if DO NOT keep the purchases on two accounts simultaneously.Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT5312 How do I change my rescue email if i dont remember the answers to my security questions?
All i want to do is buy an app and i dont remember my andwers to my security questions but when i click to send it to my rescue email, i never get it. So how do i change my rescue email and my security questions if i dont know either one?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I have checked the emails that I have on file and they are correct. When I press the "Send email" button to help reset security information it is sending it to an email address that I have never ever had! Why is it not sending the email to one of the two emai addresses that ARE on file? I have no idea why it is even sending anything to that email adress or where it came from.
I have money on my account. My account is now locked. It is sending instructions to an emai address that I have never seen before. I cannot find anyway to get phone support. I have a feeling this is going to take at lest a week if not longer to fix.
Can anything be done...??Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value). You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
In the absence of that option, you will need to restore the content of your library from its original sources:
Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
Content imported from your CDs will have to imported again
The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these). Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
In the absence of a backup or access to the original library data there is no option other than painstakingly recreating your library as described above. As you do so, you'll now realize how important creating and maintaining backups are - in my case I have at all times three separate duplicates of my library, in two different locations, where none is ever more than a week old compared to the content of my master library. -
How in the world do I change my security questions?
I don't know how to change them
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(97682)
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