I've only had my blackberry for a day and everything is ...

I've only had my blackberry for a day and everything is fine apart from instant messaging. If i try and add someone, it just lists them as pending even though they don't receive anything on their phone. Likewise, if someone tries to add me, i receive no notification. I've tried sorting out the problem on the phone but that doesn't seem possible! So basically, i have no idea how to get it to work.

Question92568 wrote:
I've only had my blackberry for a day and everything is fine apart from instant messaging.
Is this when using BlackBerry Instant Messenger? This application works ONLY with other BlackBerry, please know that.
Try this, ask the other user to email you their PIN number by composing an email on the BlackBerry to you, and typing "mypin" in the email, and when you receive their PIN, enter that number in the BlackBerry Messenger to Add Contact.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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I've only had my blackberry for a day and everything is ...

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