I've ordered adobe for $15 a month 30 days ago and still don't have a key code to unlock the product! Please help

I've ordered adobe Acrobat 9 for $15 a month 30 days ago and still don't have a key code to unlock the product! Please help

Hi mike7373,
I just checked your account; you have two subscriptions to Acrobat Pro (one purchased on October 1, and another purchased today). As no serial number is required to use your subscription, you should be able to download and install Acrobat, and then sign in and use it. If you're getting a specific error when you try to install or sign in to Acrobat, please let us know, and we'll get it sorted out.
Ad for you having multiple subscriptions, I would suggest that you Contact Customer Care and ask that you have one canceled/refunded (unless, of course, you need both of them).
Best,
Sara

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