I've purchased a tv show and it won't let me watch it.
Will try to purchase it again, and says I've already purchased it. Won't show up on my "purchased" section.
I then tried to purchase a movie, and it worked! Not sure why this one tv episode won't. I've tried turning Apple TV off and on. I also waited 12 hours until I made my second attempt at letting it download.
thank you for a response if anyone can help me!
Hi, Lina08642.
You may find this article helpful in troubleshooting iTunes media playback issues.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
This article gives basic information regarding viewing and syncing iTunes videos.
iTunes: Frequently asked questions about viewing and syncing videos
http://support.apple.com/kb/ht2729
Regards,
Jason H.
Similar Messages
-
I have rented "The Other Boleyn Girl" to do a movie review for a history assignment, as I have gone to watch the film it stops at 34 seconds! I ahve the latest version of iTunes but I don't know what to do, please help!!
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
Macbook pro won't download adobe and won't let me watch youtube videos
i just got a macbook pro for christmas and it won't let me watch any youtube videos. it tells me to get the latest adobe flash player. I've tried downloading it multiple times, but it still won't work.. Help!.
Hey there, the exact same thing happened to me last night except for not being able to download adobe. Just make sure your connected to the internet(I know you probably are) and try downloading. I don't have an answer as to why you may not be able to download anything but for what it's worth, if you get to download adobe - install adobe then I close everything, restart, then it will all work
I hope this helps you my friend
C
Message was edited by: AUDiOZOMBiE -
I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.
I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
my old back had a lot of movies on it and it was stolen. i got a new one and it won't let me download my 400 dollars in movies into my library..all the movies show up on my purchased itemsbut when i click on them it does nothing how do i get my movie back??
if you cant download them > email the iTunes Store emaill support adn explian the situation adn they will give you a regrant of all your purchases.
expresslane.apple.com > click on iTunes > then iTunes Store > and choose the right prompts
but you should try the pas purchase thing in iTunes first because the regrant is a one time thing. > IE iTunes Store > purchases > click what you want > redownload
> but you do need iTunes 10.5 or later for it to work correctly .
i woudl ask for the regrant it you dont have the options for movies yet -
How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.
The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2 -
I just downloaded 5.2 and both my Apple TV shows and movies won't come up. Hulu and Netflix works fine, but when I go to select a purchased move or show through the apple menu, spiral comes up for about 10 seconds and then brings me back to the main page
StagLemoore wrote:
Thank you everyone for your suggestions and help. Ended up logging out of my apple ID account. Of note, when I did I did a quick test and checked out both the movies and tv show options, and it all worked perfectly. I then logged back in, and now all my purchased and rentals are available which makes sense. I guess with the update there was some weird bit of trons that required one to log out then back in. Probably doing a rest in between may not hurt for some. Thanks again for all the assistance. Cheers.
It looks like there is a Apple doc for this problem here -> Apple TV: Unable to access Movies, TV Shows, or other iTunes features after updating -
I purchased a tv show and keep getting the message that it could not be copied to either my ipod or my iphone. What do I do ?
What is the exact errror message? Was it similar to the one in this Apple support document?
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
B-rock -
TV shows and Movies won´t start, only loading and then nothing
Suddenly TV Shows and Movies won´t start on my Apple TV. After purchasing, it starts to load and then nothing. It loads for a few minutes and it says it was "unsuccesfull". I have tried to restart the Apple TV and the WiFi. Please help!
Hi ChristineLunde,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
I hope this information helps ....
Happy Holidays!
- Judy -
I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.
By the way, I have tried shutting of the display switching in the power settings. That was basically the only real answer I found anywhere. It didn't work.
-
I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!
Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.
-
I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?
Try this:
http://support.apple.com/kb/HT2519 -
How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose. -
I bought a season of shows and i can't seem to watch some. It wont let me on my computer or Ipad.It will only let me wath like 30 seconds of it.
You need to place your iPod in recovery mode and then restore the iPod via iTunes on your computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I just purchased acrobat pro 11 and it won't download. I get this message: Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed. Help!
Gabbimai please try downloading utilizing a different web browser. If you continue to face difficulties with the download process then I would recommend reviewing Find a download link on Adobe.com.
Maybe you are looking for
-
I tried updating my iphone 4 to 7.1.1 and it went straight into recovery mode.... I finally got my iphone out of recovery mode, but now it won't accept my Icloud info and states "An error occrured while trying to save the Icloud account?" What do I d
-
hi I just got a Blackberry Pearl. I configured it to receive my email. Now there is an email icon and all the email goes there. BUT it also started going into the folder that was the repository for SMS text messages. So someone told me to go into ge
-
Shopping Cart getting ordered even with Custom Validation Errors
Hi, We have implemented the BBP_ITEM_CHECK_BADI, and it;s working fine, when we are Checking the SHC. It's showing the error message. Functionality: When user has selected REJECT, and he orders, to it shud raise an error mesage that plz enter the rea
-
2 gamecenter accounts in 2 devices..
Hello everyone, I already have a second game center account. When i tried to log in my 2nd game center acc to my 2nd device ( as i play coc), the data that will load is my old coc data. Why wont it start from the beginning? hope someone can help me w
-
Does Apple have any program for Anti Virus or something that speeds its operations