I've purchased and downloaded Acrobat XI Pro but can't get it to install

My Acrobat XI Pro trial ended and I purchased it rather than subscribe.  When the download assistant completes, it does nothing other than say the download is complete.  I located the downloaded file and ran setup.exe.  I appears to go through the motions but, when I attempt to run it and insert the provided serial number, I'm told that the serial number is valid, but that no qualifying application can be found on my computer.  I'm in a loop of downloading, attempting to register, uninstalling the application to start over, re-downloading, etc.  I'm getting nowhere after paying $200 to purchase the download version of Acrobat XI Pro.

Your description reagrding "qualifying" is indicating that you purchased an upgrade version of Acrobat Pro.  The qualifying version that it is asking you to identify and provide the serial number for is the older version that you are upgrading from.
If you had/have the trial version installed, you didn't/don't need to uninstall it.  You can activate it to full use with your serial number from the purchase

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