I've purchased two movie rentals on itunes, but couldn't download them into my Mac because I have no disk room available, can itunes refund my rental fee?
I've purchased two movie rentals on itunes, but couldn't download them into my Mac because I have no disk room available, can itunes refund my rental fee?
report an issue with your purchase
http://support.apple.com/kb/HT1933
or contact itunes support
http://www.apple.com/support/itunes/contact
Similar Messages
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I cannot download music from previous purchases, but I can clearly see them in the iTunes store. What is Apple trying to pull?
Why can't you?
What have you tried?
What happened when you tried?
Any info at all about your issue?
Downloading past purchases from the App Store, iBookstore, and ... -
I have been given a mac g5 old one and I can't connect my iPhone 4 and ipad3 to iTunes to be able to downLoad updates I have downloaded the version of iTunes but my mac won't allow it what can I do need help.
You need to purchase and install a Mac OS X 10.5 DVD; these are available from sites such as Amazon or eBay.
(69706) -
I'm using my iPhone for listenting to lectures on iTunes U. When I download lectures to my laptop, they are sometimes arranged non-sequentially. I can fix this by renaming the files (e.g., with numbers in the titles), and then sorting by title. However, when I transfer the audio lectures to my iPhone, they are all sorted by "release date" (and frequently the release date is the same for each lecture), and this screws up the ordering. This means that when I'm listening to the lectures, they are all out of order.
I can find no setting on the iPhone for changing the ordering of lectures in iTunes U, nor can I find a way of changing such things when the iPhone is plugged into my laptop. For example, when I connect the iPhone to the laptop, and open iTunes, I select the device (i.e., the iPhone), look at the lectures in iTunes U, and iTunes will not let me change the column that sorts the files.
Any suggestions about how to correct this problem?You can sort your library by adding a Sorting info in the File Info. Select a file in iTunes U, press cmd + i, choose Sorting Tab. For example add a Sort Name. For each file you have to put a value into that field, I did it with 01, 02, 03 .. 12. I do not know if this works if you select multiple files, but I did not try.
The next time you sync your device, your files will be in order. It' ve tested it on an iPad2.
If you ask me, there must be a better solution for that problem as the files have a track number saved in the info as well, and it is quite annoying to add the sorting order manually. -
Hello, I am trying to copy a series of language cd's onto iTunes but each cd will not save separately, instead it is saving all as one disk. So I am ending up with 3 disks on 1 with 3 different track1, 2 etc. Please help as I am sure there is an easy solution to this that I have no clue about. Thanks
After you insert the CD but before you import it into iTunes, select all tracks and set the disc number to 1, 2, 3 ... as appropriate.
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please help i have an ipod touch downloaded several audio books for it. backed up ipod and synced with itunes now the ipod has no audio books on it and they are in itunes but i can not get them back on to the ipod. apples systems are incredibly awkward. any other system allows for mp3's etc to be drag and drop not this long winded and what appears to be a complete waste of time. you buy things and once synced you loose it and cant put it back
Are audiobooks still configured to sync to your iPod Touch via the iPod's Books configuration tab in iTunes? To check, plug your iPod in and select it from under the Devices section in the left hand pane of iTunes. This will bring you to the Summary tab. Locate the Books tap along the top and select it. Here you can configure how and what audiobooks sync to your device.
Or if you want to manually drag and drop audiobooks onto your iPod, you'll have to enable the device for manual management. See here for more details.
Managing content manually on iPhone, iPad, and iPod
B-rock -
I have tried to: sync the songs, organize the library and consolidate files, copy and paste songs
Nothing has worked so far.
Also when my ipod comes up in my computer, the songs are not present there.
Any help is much appreciated.This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
Good afternoon.
Purchased two movies but have no wifi on ipad. Have connected to computer but ipad shows to connect before downloading. Can someone assist to download movies from pc whilst ipad is connected.Hello Delia,
Thank you for the question. It sounds like you are trying to sync movies to your iPad using iTunes. The following articles provide steps on syncing your iPad with iTunes.
You can manage what movies sync to your iPad using the Movies tab when your iPad is connected and then clicking Apply when you have decided what movies to transfer:
I wasn’t sure if you were using a Mac or Windows computer, so I included the articles for each:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12313
Once you sync your movies, they will appear in the Videos app on your iPad as described in the featured discussion below:
I forgot how to get a movie. I want to download it on the computer, sync it to the iPad. Then, I forget where it is, how I find it on the iPad to watch it.
https://discussions.apple.com/thread/5980061
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have purchased two movies on the store that at the time were unable to download, due to a full start up disc. I have now freed up the space and the remainder of the movies won't download. It gives me the error code 8003. I have a good network connection and the space for the movies, but cant seem to get it to work. Anysuggestions? It doesnt even let me delete the downloads and start again.
1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
i purchase a movie with my ipad but i sold it and never synced it with itunes how do i get the movie back??!
Unless you are in the US then films can't currently be re-downloaded from the store (and not all films can be in the US). If you are in the US then you could see if it's in the Purchased link on the left-hand side of the iTunes store home page for re-downloading : http://support.apple.com/kb/HT2519
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I purchased a movie on my iPad but the movie isn't showing up in itunes
I purchased a movie on my iPad but the movie isn't showing up in itunes
It's been sync to my lap top but the movie is not showing up on itunes
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I downloaded a movie to my Air, but it won't sync to my ipad2 and says it's not authorized. It's not a rental. Anyone else have this problem or know how to resolve?
I ended up having a one hour conversation with Apple Support which evolved to handing over control of my screen and then eventually having to use Terminal. I wish I could remember the command but it's probably best I don't.
One thing we looked at right away was the account name used to dowload the movie. Is it the same as the account name you have saved on your iPad. That's easy to check and would be great if that is all that's needed to correct. Good luck.
Here's also an email I got from Support that could solve your problem if it's not as difficult as my issue was.
I would like to inform you that this issue can occur if iOS (your device's operating system) on your device needs to be updated. It can also happen if the computer you're trying to sync from has not been authorized to play purchases you are trying to sync.
I suggest that you first see if updating iOS on your iPad resolves the issue. This article will walk you through the process:
Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
http://support.apple.com/kb/HT1414
If there are still purchases that won't sync to your device after you update its software, I suggest reauthorizing your computer. To do so, follow these steps:
1) Open iTunes.
2) From the Store pull-down menu at the top, choose Deauthorize Computer.
3) Enter your account name and password, then click Deauthorize.
4) Now from the Store pull-down menu at the top, choose Authorize Computer.
5) Enter your account name and password, then click Authorize.
Once your computer has been authorized, try syncing your device again. If the same issue happens, I suggest reviewing the following articles:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Syncing iPad, iPhone, or iPod touch with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
You'll also find a wide variety of helpful iPad troubleshooting tips, tutorials, and service information on this page:
http://www.apple.com/support/ipad -
I purchased a movie as a gift, but failed to click "Gift". How do I fix this?
I purchased a movie as a gift, but failed to click "Gift". How do I fix this?
There's probably nothing you can to do fix this, since you purchased the movie yourself and there's no way to send it as a gift now other than re-purchasing it. You can, however, contact the iTunes Store, explain the mistake, and ask if there's anything they can do for you:
http://www.apple.com/support/itunes/contact.html
It's possible there's something they can do to help, though you shouldn't count on it.
Good luck. -
I bought movies from ITunes but decided to download later as I was still looking for another one. Now I can't find a way to download them. Anybody have the same problem? Help, please.
Hello William
Check to make sure that in iTunes Preferences that Show iTunes in the Cloud purchases is check or check in the iTunes Store under Purchased to see if it rests there. If you still cannot locate them, the report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
I purchased an audiobook in I tunes on my computer, but cannot figure out how to download it on my phone....it always lets me download purchases of movies and tv shows but doesnt show an option for audiobooks
Oh alright -- I manage to resolve my own stupidity quite abruptly, actually.
Shortly after posting this, I annoying took another gander at iTunes Store settings. To my own idiocy, I must have unchecked "Show iTunes purchases in the cloud" at some point. In my defense, though, the availability of songs in iCloud threw me off quite a lot.
Ha ha -- anyways, if anyone else is having the same problem, check there.
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