I've put my iPad in guided access and can't remember the password, what should I do?
I can't remember the password to get out of guided access, help?
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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My iPad is disabled because I can't remember the password. I cannot restore it because in order to do that, I need to turn off "Find My iPad." I cannot turn that off because the iPad is disabled. I don't know what to do.
I had this problem. One day I went to use my iPad and it said disabled... I went to itunes to restore it and I got the same message you got to turn off Find My iPad but couldn't because I something was wrong with my password. My iPad only uses Wifi and I noticed it wasn't connected to my wifi (yet, I'm at home) so I couldn't go to iCloud and wipe it. I did find this to be helpful and now I'm back and running:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
I don't know what to do. I don't have access to my email and I can't remember the password to change it. I have a new Apple ID but I would like to use this one. It says my birthday is wrong so I don't know what to do.
iPod touch User Guide (For iOS 5.0 Software)
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I upgraded to an iPad2 and recently pulled out my old iPad 1 to re-gift to a family member. I can't remember the password I originally set up - is there a way to get beyond this? Each time I try a different password (trying any that I thought I might have originally used) it times out the tablet for up to an hour before I can try again. Help?
You can restore the device. That is what you have to do if you forget the passcode. You don't have to worry about syncing to your own computer either since you don't want to restore your data - you want to wipe it clean. Read these articles for more instructions
iPad disabled -Wrong Passcode
http://support.apple.com/kb/ht1212
Updating or Restoring
http://support.apple.com/kb/HT1414
Sometimes you may not be able to bypass the passcode at all when you try to restore. You may need to restore by putting the iPad into recovery mode. I have heard from some users that they did not have to do this when they restore after forgetting the passcode - but just in case you need the information, this will help you with that procedure.
Unable to Update or Restore
http://support.apple.com/kb/ht1808 -
I have an old email address that pops up when I turn on my IPad and it wants to backup the ICloud. Can't remember the password for my old email so it won't back up. My new email is on my Apple account so that isn't a problem. how can I get my new email on the
I cloud account so I can back up my IPad?settings->iclound and logout of the old appleID account
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How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
I can't get rid of my old Apple ID as I have synced my new phone to the same computer and backed up from the prevous iphone contents. I can't remember the password for the account and I no longer access that email account. HELP!!
Hi Gail it is a separate apple id used on my old iphone. I now have a new appleid and password which is functioning though the new phone is bringing up my old apple ID
Ta,
BG -
My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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hello every body .. my ipad blocked with icloud and i dont remember the email or even birthday i've wrote I just remember the security questions ... what can i do in this case to restor my email back ?? thx
Do you mean that the iPad is on the activation screen ? If it is then does it not show the first letter of your email address and the provider e.g. similar to :
If that is what you are seeing then you don't remember any email account that you had starting with that letter with that provider ? If not then do you know if you have any of the account's downloads in your computer's iTunes library : Recovering a forgotten iTunes Store account name ?
Or see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID
If you cant remember or find your id then you won't be able to use your iPad -
my ipad is password protected and i can't remember the password. when I try to restore it, the itunes restore plugin screen will not appear on my ipad. I have tried to shut down, plug in, and hold down the home button method and only get the password screen again on the iPad. Any suggestions??
tried all that and was looking good with new software etc downloaded and then got a message in iTunes."we're sorry we are unable to conitue with your activation at this time etc " tried process again and got to the same message. iPAD still has the connect to it tunes screen ..any suggestions?
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My Ipad was hacked. I can not use it. What should i do?
My Ipad was hacked. I can not use it. What should i do?
Then call Apple and speak to someone in account security. Someone has logged on to iCloud using YOUR Apple ID and used Find my iPad to lock the device. They are now, apparently, trying to collect a ransom from you to release it.
The device was not hacked. Your account was. If you had set up two factor authentication, that wouldn't have been possible. You should really do that after you get this fixed.
You may also want to report the extortion attempt to the police. -
I am suck in an app on my phone due to guided access however i dont know the password
i am currently stuck in an app due to guided accsess however i dont know the password ... how do i end guided access asap !?
If you've forgotten the Guided Access passcode, I believe you'll have to restore the device: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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How do I change my iPad icloud address - it is linked to my husbands and he doesn't remember the password?
See if he can get the password reset via http://iforgot.apple.com
If not then he can try contacting Support in your country and see if they can reset it for him : http://support.apple.com/kb/HT5699 -
Wasa attempting to upgrade to 6.1.3 from 6.1.2 and not the device just staying on for a couple of minutes and then reboots.
What iTunes are you using? If you connect your iPad to your computer and start iTunes on your computer you should e able to select your iPad in iTunes on your computer. Then select Sunmary in the right window and scroll down to find the option to restore.
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Can't remember my password.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost
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