I've put numerous gift cards on my account. How do I check my balance?
I've put gift cards on my mobile iTunes account and every times buy something it still asks for my credit card info. How can I check if my balance to make sure iTunes is using my positive gift card balance and not charging my card?
Are you using Family Sharing? If so, then the iTunes credit can only be used by the Apple ID of the organizer. All other members' purchases will be charged against the credit card on file for the organizer.
Cheers,
GB
Similar Messages
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Hello
i have a gift and on the back of it is where the code is but while i was scratching it off the numbers got all weird to where i cant ready them is there any other way to put this card on my account or any way to find out what my number wasSeen this?
http://www.apple.com/hk/en/support/itunes/store/giftcard/ -
I redeemed my gift card on one computer, how do I transfer the balance to another?
I redeemed my gift card on one computer, but when I try to by music on my other computer, it asks for my credit card information. So I am guessing I need to some how transfer the balance on the card to the other computer? I assumed it would be there on both since it is the same account on both?
Anyone have ideas?A couple of questions for you...
Did you get an email confirming the card had been successfully redeemed? Is it possible you've changed iTunes store since you redeemed the gift card? The gift card can only be used within the iTunes store it was purchased / redeemed. If you're still in the same store, then try logging out of your iTunes account and logging back in. That should reset the balance.
The balance should be visible when you're browsing within the store (on the bar towards the top of the screen on the right hand side - next to the ID you've logged in to the store with.
If you're still not happy with the results, the iTunes Store Billing support staff will be able to give you a definitive answer on your account balance. I don't know where you are, so here are links to the US and UK support pages:
USA
http://www.apple.com/support/itunes/store/giftcard/
UK
http://www.apple.com/uk/support/itunes/store/giftcard/ -
I have forgotten my security question answers. I have never had to use them while purchasing, but I tried today, and they asked for them. So I now can't buy my music which really *****, because I am sitting in the hospital waiting room wanting to get some music, and I can't now. Is there a way I can get around that? Cause I seriously can't remember my answers. I don't even remember setting them up when I set up my account a couple years ago.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I have never had this happen before. I havent bought anything. I went to redeem it and i only got 17.50 of my 25.
David...
You need to take into consideration taxes and any applicable fees.
iTUNES STORE - TERMS AND CONDITIONS -
so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?
This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs? -
I have an apple I'd and a mobile me account. I accidentlly put a gift card in the mobile me account. Can I move it to the apple I d account?
Sorry but no. The credit available from a gift card cannot be transferred between accounts.
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Im having problem with my itunes, i tried to put new gift card abunch of times but it keep telling me Invalid security code. What should i do now pls. help me, can't update all my apps anymore they dont let me!!
you have to log in to your account on the computer iTunes and edit your payment information there.
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918 -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/ -
iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???
Any time you've changed anything in your billing, it does this once to very things.
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I have an itunes account in Euro. I received iTunes and AppStore Gift Cards in $US. How can I use these on the same iWhatever and keep together music/apps bought in the 2 currencies?
ThxBarbara Hunt wrote:
Would it be possible for me to download iTunes in Parallels and get the files into that and then onto my iPod?
Yes, you can download iTunes for Windows using Parallels. If planning on making purchases here and/or authorizing already purchased tracks (from your Mac iTunes library), you are permitted to authorize five (5) computers as per iTunes Store terms of use, regardless of computing platform. No need to create a separate new iTunes Store account.
However, judging from what you would like to do, your best bet would be to convert the WMAs to AAC/MP3 in iTunes-Windows (iTunes-Mac cannot import WMA files), and drag the files from the Parallels window to your desktop to add to the iTunes-Mac library. (as the iPod itself is currently linked to your iTunes-Mac library)
Hope this helps,
Steve -
How do I transfer an Itunes gift card from one account to another ? I do not remember my password or know my security questions.
You can't do it yourself. If you've just redeemed it and not spent any of it then you could try contacting iTunes Support and see if they can move it the other account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How do I add gift cards to my account?
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Frisina84 wrote:
How do I link a gift card to iTunes
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How do put a credit card on my account for apple TV
I need to put a credit card on my account so I may order movies on my Apple TV
you don't add the credit card to the apple tv you add it to your iTunes account that can be done on your computer or iOS device it's under iTunes on both computer and iOS devices
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