I've re installed itunes but my ipod isn't recognised Please help!!!

Ive installed itunes 10.5 and my ipod isn't being recognised I've done the recovary thing but it doesn't work please help me i need new music

http://support.apple.com/kb/ht1808
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
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My ipad 2 is no longer connecting to itunes on my computer but my ipod is connecting. Please help.

Recently, my ipad stopped appearing on itunes when I connect to my computer. I restarted apple mobile service but there was no difference. When I connected my ipod nano 2nd gen, it came up on itunes. Please help me resolve this. Thank you.

Hi Chukwudinma!
Here is an article that will help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for using the Apple Support Communities!
Cheers,
Braden

I can't install Itunes because of Windows installer package error, please help!

I tried installing Itunes for a long time on my desktop, I'm running Vista. Everytime I try to install Itunes it runs for a bit, then gives me this message
" There is a problem with Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I went through many posts on how to solve this problem, I uninstalled and deleted all the files from this thread : http://support.apple.com/kb/HT1923
and tried to reinstall Itunes, didn't work, same error message.
After i tried to install Itunes in Clean boot still didn't work.
I also downloaded MicrosoftFixit.Program which apperantly fixed this problem for some people, not for me.
Then I extracted Itunes and tried to install all the components seperately, everything installed correctly, however when I tried to install Apple Software update
I got the same error message, i think it is the Apple software update that is causing this problem but I have no idea how to solve this problem.
How do I solve this, any thoughts or suggestions???

Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
Now, uninstall Bonjour from Control Panel.

Installing itunes 8.1 on vista home premium - please help!

This is my first ever post in a forum because i can usually work it out from other peoples questions... but i'm at the end of my tether with this:
I've just bought a new Dell inspiron 1545, o.s windows vista home premium.
I'm trying to install itunes 8.1 but am getting the following problem...
I can get to the part where it starts installing, and then it gets to a certain point and just... stops.
It's not freezing or even giving me an error message, it just stops!
So i leave it to see if it will start again, and it eventually times out!
You can understand how frustrating this is because there is no rhyme or reason to WHEN it stops (sometimes 20% complete, sometimes 96% completes - and sometimes it never even starts).
I've read up on many different forums (i spent 5 hours last night on this) and it seems lots of people are having problem with itunes and vista, but none of the threads contain this actual problem.
i've tried a few suggestions: delete all history and cookies e.t.c / try opening a different browser before going to the apple site / click 'save' instead of 'run' and alter the name its saved under, but none of the above has worked.
So basically, if anyone can help, I would dearly appreciate it... it's quite possibly driving me insane.
Many thanks.

I also have the Mcaffe security centre so on the face of it we have very similar situations and I had not problems.
You asked what I meant about saving the installer on your PC.
When you go to the iTunes download page:
http://www.apple.com/itunes/download/
And click on download, you should be offered the choice of running the installer or saving it. You need to click on save and then choose a folder on you PC where you want it saved. But I think you already did that.
After the installer file - iTunessetup.exe - is save on your computer, you double click on it to run it.
It's very odd that the installer fails at different stages. usually when the installation fails, it is at a specific stage and usually generates an error message.
I am afraid I am mystified. Have you had any other problems with your PC which might suggest a general problem not specific to iTunes?
The only other suggestion I have is to download a fresh copy of the installer - in case it got corrupted. You could also try using "run as administrator" to run the installer. It should be an option if you right click on the installer file.
The other thing it might be worth trying is to install it from another account, but you would need to create another administrator account if you don't a;ready have one. Or if you have another account that is not an admin account, you can temporarily promote it from the control panel>>User accounts.

HT201210 hello,can't install itunes because files are missing when downloaded,please help?

Hello,Please help me i had an update the other day.when i downloaded it ,it basically stuffed my whole itunes program.I am unable to access anything in relation to my itunes.I have uninstalled itunes several times with no joy.And always comes up missing files can't install.cant reinstall this great program and i am missing playing all of my music videos and music.Thankyou in this matter.I have windows vista home premium.

When I go to install itunes+quicktime it says "A newer version of quicktime is already installed. This installation cannot proceed while the newer version of quicktime is installed". Even though quicktime is not installed on my computer because I had uninstalled it. When I've tried to download quicktime by itself. There's a box that pop up's wanting the quicktime.msi install package or a alternate path. I found 2 quicktime.msi. One is from '08 version 7.4.5 the other from '10 version 7.6.9. When I've tried to repair the 7.6.9 it says "this action is only valid for products that are currently installed".
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another QuickTime install. Does it go through properly this time?

HT4009 When I try and make an in app purchase it says it cannot be done and I need to visit apple support on iTunes but nothing any more specific. Please help!

Please help anyone

I believe that it's actually telling you that you need to contact Apple support, and if so you will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

I am trying to install iTunes, but keep getting this error message. Help!!

Cannot access network path
\\Arollins\c$\Program Files\Mozilla Firefox\defaults\prof.
Anyone ever come across anything like this?
I've had iTunes on this computer before, but tried to update and this happened.

Are you saving the installer first and then installing, or are you running the installer directly from Apple's website? Also save first.
If you're saving first and still having issues, try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:
http://support.microsoft.com/kb/290301
Make sure it's a new and fresh download from:
http://www.apple.com/itunes/download/
If not mentioned in the articles, make a new user account in Windows and see if iTunes opens. That will tell you if there's something funky in your main account (if the new user works), or if you have a system-wide issue.

IPod touch found in iTunes but it will not sync. Please help.

I got a new (factory refurbished) 32gb 4th gen Touch to replace my 1st gen. iTunes finds it but will not sync to it. I've tried to reset (restore) the device as well as the PC its connecting to with no different results. Even did a Windows system restore to before the iTunes update (but it did not revert to older version of iTunes) and the outcome was still that the device will not sync. Both have the newest versions of software. The Apply button stays grey once changes are made (revert is enabled) and the sync option is grey in the summary screen and in the file drop down menu. I've ran the sync and connection diagnostic a half dozen times and every time it says the device is connected and able to sync. I've enabled all device helpers with iTunes and disabled both my firewall and my antivirus but still nothing works.

Yes that is what I meant. I restored or reset to factory setting/new iPod. It was already that way from the factory refurbish but I did try it. In fact I tried doing it both from the device itself and via iTunes, multiple times. No luck. Any other suggestions would be most welcome though, as I certainly may have overlooked something simple and or obvious to those more knowledgeable such are yourself.
Further info: I had a problem sync'ing my 1st gen about 2 weeks ago but it resolved when I disabled my antivirus and firewalls. Not sure if that really had any impact on the whole process but it was doing something very simular to this only then it was that it wouldn't detect the device. So I rebooted my PC and disabled my virus protection and firewalls and then plugged in the device and iTunes found it and sync'ed to it. Tried all that this time and no luck. I wanted to make sure all my apps and songs were on my PC so that when I got my new 4th gen I could get them all over to that (easily I had hoped). After that sync finally worked I updated to newest version of iTunes. Now with the new 4th gen it detects it fine but no sync.
Very frustrated and any help will be much appreciated!

TS5376 I did all of the above because the update wouldn't install now I am unable to re install iTunes it gives me a thank you message for installing ITunes but nothing is there. Can you help

I am unable to reinstall ITunes after following all directions about the update program. I keep getting a thank you message as if it downloaded and nothing is there
Any suggestions ?

Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Iphone wont show up in itunes but does show up in windows please help

I just updated itunes to version 10 and now it won't recognize my ipone 4. Any suggestions???

Got it! Use this:
tohottie85
Re: My iphone 5 won't show up in itunes 11.4
30.01.2014 12:27 (in response to grant1597)
Sure thing bro, no problem. I assume your running Windows 7 or 8? So for me I had to update the iphone drivers.
First, open Control Panel, click Hardware and Sound then devices and printers look for your apple iphone under the "Unspecified Devices" tab, Right click on it, choose properties, after that you'll choose the hardware tab to the right of the box that opens. When you click on hardware, choose properties again toward the bottom. Then you'll choose settings, after that you should see the Driver tab, 2nd one. Click that and choose update driver, then browse my computer for driver software, after that you'll want to navigate to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers and click Ok. The driver should update and all should be good after that. Matter of fact, here is the article i used. Good luck dude!!
Read more: http://www.pcadvisor.co.uk/how-to/apple/3492800/how-get-iphone-5-or-5s-appear-on -my-pc/#ixzz2rup3Lh4U

I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

I too am having the same problem. I'm glad to know it's not just me

I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?

You can only sync with one iTunes library/computer. To switch:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

I have installed itunes but get massage coming up saying cannot be used because required software is not installed, run itunes installer to remove itunes, then install itunes again. I have done this but still not able to connect my iphone, ipad or ipod.

I have installed itunes, but when connecting the iphone, ipad or ipod it states the following:-
Connot be used because required software is not installed run itunes installer to
remove itunes, then install itune again.
I have done this on a number od times, but still having the same message coming up.
Please can you help me.
Kind regards
Caroline Jones

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

How do I install iTunes on my iPod?

I just bought a new 5th Gen iPod (80 gig, Black model). It doesn't come with an install cd. I hook it up to an iMac at school that already has itunes installed. The iPod appears on the desk top, but not in iTunes, and I get a dialog box that says the iPod "iPod" can not be used because it requires iTunes 7.0 or later .
When going through the iTunes install the select destination dialog box, if I select the iPod it says that I can't install iTunes on this volume. This software may only be installed onto the start up volume. I can't install it on the computer because of it needs an administrator's name and password but I can't get it since this is a university.
I've reset the iPod, and set itto disk mode. So how do I install iTunes on my iPod?

Jeff, he was refering to the school computer, in which he does not had admin rights. Then he said his OWN computer.
If you were able to install itunes, I don't understand how or why you can't get the correct itunes version. If you said you went to the apple website and downloaded it, it should be the current version, here it is again anyway:
http://www.apple.com/itunes/download/
once installed, you can plug in the iPod and it should work now.

Installed itune but wont open program

i got a ipod yesterday 30gb
and i put in the disc for itunes that came with it
it'll install itunes but it wont let me open up the program
says theres a error
i downloaded itunes before i got my ipod from ipod.com
and it worked fine...
then my computer was freezing and i decided to restore my computer to a earlier point...
because of the fact that everytime id get on the internet and go on sites and what not my computer would freeze
so i restored it
but then itunes was erased from my computer there was no itunes icon on the desktop
and i tried downloading it again from the computer and the same stuff started happening
about the error thing
ive tried to erase the whole itunes and everything that goes along with that
and try putting the itunes in again but it still does the same thing
i dont know what is going on
my dads going to bring the computer in tomorrow at his job and his friend is going to try to fix it
but if it doesnt work ill have to reboot my whole computer and everything will be erase...
i dont want to do that
ill do that as a last resort
if anybody can help me thatd be great
what is wrong... i doubt its itunes and the ipod
heres a screencap of what pops up when i click on the itunes icon or when i try opening it
dell Windows XP
dell Windows XP

I actually had this problem re-installing iTunes yesterday.
Click on the Send Error Report and it will, after sending, come up with a microsoft online link thing. Click on that and it goes to this site that says "Apple as infomred Microsoft that they can fix this problem." and then it says, "Follow this link." Click on the link on the page and it will come up to the newest iTunes download page. Download that and it should clear up. Make sure that you have completly uninstalled and deleted all folders in Program files for all iTunes / iPod related services, except your music folder.

I've re installed itunes but my ipod isn't recognised Please help!!!

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