I've reset my iPod but the Apple logo does not go away
I 've reset my iPod - the Apple logo has been displayed for over 10 minutes. Is this normal? Should I plug it back into iTunes?
The iPod firmware is corrupted and you need to go into DiskMode and Restore the firmware.
Try these steps in this Apple support Article,
http://support.apple.com/kb/TS1399?viewlocale=en_US
Good Luck!
Similar Messages
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So I have had this problem before, and know that you hold down the top Power button and the Home button, at the same time, for roughly 10 seconds, or until the apple logo comes on.
The problem is, when I press the buttons and the screen goes black, like it's supposed to before the logo pops up, the apple logo isn't appearing.
I was wondering if that's because my I pod touch was drained when I plugged it in to charge, and I tried to turn it on when it was still charging?
What can I do?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Iphone 4 will not boot up, the apple logo does not go away
The phone will not boot up, the apple logo stays on and does not finish booting. All I did was delete an app, I went to reboot the phone becasue it was running slow and now it wont boot up at all. I've tried the hard reset and nothing
And then if that fails try this:
What is DFU: Device Firmware Upgrade
Step 1: Turn off your iPod touch / iPhone completely and connect to PC / mac
Step 2: Hold down the Power button for 3 seconds
Step 3: Without releasing the power button, also hold the Home button for 10 seconds
Step 4: Without releasing the home button, release the power button and keep holding the Home button for 20 seconds.
Itunes will identify that you are in DFU mode. -
i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?
The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck
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I upgraded to Lion X and have been having problems with FaceTime my version is 2.0 and the Apple store does not have this version, what happened to the changes, I used to use IChat and it was great, this is no longer available. Any hints for video conferencing or for what is going on.
You can video conference with the iChat component of Messages. Not sure if that's possible with Facetime. I have been using Facetime for video chat without any problems. Quality is no different than with iChat.
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my daughters pone was stolen over a year ago an it has turned up in a pone shop in a town a few miles from us, the pone was taken to the shop and sold cheaply as the person was questioned as it said to call the number on it as this was set up before it was stolen, but had been switched off and was never traced. the shop owner phoned her to say that her ipone had been sold to him, we have ben to the shop and sure its the same pone and yes it has her number to call but the apple id is wrong so she can not unlock the pone, how can this be !! he wants her to pay him to buy the pone back from him, but the pone was hers originally , what should we donhelp
If you made a report with local law enforcement regarding the theft, report to the police that you have located the device. With the report, law enforcement will be able to recover the device from the pawn shop without incurring any cost. It is stolen property and the dealer has no choice but return it. Then law enforcement will deal with you.
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Issue with Apple TV not recognizing the home sharing option in itunes. Calls for paswrod but even when added it still does not recognize it. iTunes indicates that the home sharing optionis on but this is apparently not seen by Appletv. How can this be resolved?
Hi Augstiner57, I have the same problem. Did you figure it out? Mine seems to have happened after I updated Apple TV. Now it doesn't recognize my Home Sharing even though on my MacBook is it turned on.
I am running an old OS though (Leopard) so I am wondering if I need to upgrade. -
Apple logo does not appear when resetting ipod
Screen froze and ipod beebed. Connected to pc and managed to install restore software. Managed to sync some music to it, but nothing shows on ipod screen. I havet tried to reset the ipod as in the support suggestions but the Apple logo does not appear. Can anyone help please?
When I try to reset by pressing
the hold and menu button, the Apple logo never comes up.
Not surprising really since that's not the way to reset the iPod.
See this.
How to reset the iPod if it appears frozen or is not responding. -
I tried to reset my ipod touch but the apple logo wont go away and isnt responding to my computer HELP!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an older 8GB black iPod Touch (no bluetooth) no longer supported by tech. It is "locked" in restore mode. When I do a 2 button reset I can get the Apple logo but then it pops back to the synch cord-and-music disc icon indicative of restore. Any advice?
Hello honeycrisp70,
For that error, check out the article below for additional troubleshooting to get it sorted out. If it continues then you may need to contact Apple support.
Resolve iOS update and restore errors
http://support.apple.com/en-us/TS3694
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Regards,
-Norm G. -
my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.
Try:
- Another cable
- Another USB port
- Reboot the computer
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens. It will work in my docking station but as soon as i take it out it will not respond. any ideas, do i need a new battery?
It definitely sounds like your Nano needs a new battery at this point. You can have Apple replace it for a flat fee, send it into a third party service center to be replaced for much less, or you can purchase a new battery online and swap it out yourself if you feel up to it.
B-rock -
Ok so my new iPod Classic is repeatedly restarting itself and I see nothing on the screen But the Apple logo and I canny do anything to stop it can anybody help me
Try the DFU Restore method shown in Corrupt iPod classic.
tt2 -
My Iphone 3gs wont charge, turn on, or restore itself in Itunes, but the apple logo still appears when I hold the sleep botton. How can I make my Iphone work???? I know it is not dead because I can see the apple logo on, and every time I connect it to a USB port to charge, or a wall charger, the battery appears with a bit of red. Still, it wont turn on. It's been like this for three days now and I haven't stopped charging it. IT just WONT charge? Any tips I can use to solve the issue?
-EstebanHello estebie67,
Thanks for the question, and welcome to Apple Support Communities.
It sounds like the iPhone is experiencing issues upon startup, and may not be loading the firmware or operating system correctly. If you have not already done so, try resetting the iPhone while connected to power:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above does not resolve your issue, it will be best to restore the iPhone in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
what do i do when i go to charge my ipod and the apple logo shows up instead of the low-battery icon?
Try resetting.
Press and hold the On/Off Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
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