I've reset my old iphone3 to pass to my grandson but everything has gone. Now I only get the Apple logo. Can anyone help !!

I reset my old iphone 3 to give to my gtrandson but all I get now is the Apple logo but nothing else. Can anyone help !!

Hi campbellfrompyrford,
Thanks for visiting Apple Support Communities.
I recommend the troubleshooting steps in this article if your iPhone does not start up past the Apple logo:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
All the best,
Jeremy

Similar Messages

  • My phone went blank and now will only show the apple logo I have tried to reset it and that doesnt work HELP!!!!

    My iPhone is frozen. It was working find about a hour ago and then for no reason the screen went to the apple logo. I have tried to reset it and that doesnt work. When I press the power/lock button and the center key it turns off but then it comes right back to the apple logo screen and wont go any further. Please help I dont have my stuff saved and would like to keep the stuff i do have on it!!! Every once in awhile the screen will go black for a few seconds then the apple logo pops right back up! I dont know what to do.....

    Try to set it up as new device, explained here:
    How to back up your data and set up as a new device
    First without using the backup, in case it contains corrupt data.
    If it works after that, use the backup to restore from.

  • I have an older 8GB iPod Touch no longer supported by tech. It is locked up in "Restore" mode and fails to respond to 2-button reset. I get the apple logo and then it pos back to the cord and disc icon for restore. Any advice?

    I have an older 8GB black iPod Touch (no bluetooth) no longer supported by tech. It is "locked" in restore mode. When I do a 2 button reset I can get the Apple logo but then it pops back to the synch cord-and-music disc icon indicative of restore. Any advice?

    Hello honeycrisp70,
    For that error, check out the article below for additional troubleshooting to get it sorted out. If it continues then you may need to contact Apple support. 
    Resolve iOS update and restore errors
    http://support.apple.com/en-us/TS3694
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Regards,
    -Norm G.  

  • My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

    My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

    Hey rulosrojos,
    The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
    iPod nano (6th generation): Hardware troubleshooting
    https://support.apple.com/en-us/TS3474
    Sincerely,
    Allen

  • HT2188 I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

    I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

    You can try putting it into Disk Mode
    http://support.apple.com/kb/HT1363
    If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
    NOTE:  You can also try putting it into Disk Mode WHILE it is already connected to the computer.
    If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer.  You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
    Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod.

  • HT4061 my iphone will not do anything...i tried to restart and reset......the phone only displays the apple logo.

    my iphone 4 will not do anything....i tried restarting and resetting....the phone only displays the apple logo.

    Hello there, Faustinamarfo.
    The following Knowledge Base article provides some troubleshooting steps for your issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Particularly:
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Hi, I have a old IPod Nano, rarely used.   I don't know how to download a podcast to it.  Can anyone help me?

    Hi, I have a old IPod Nano, rarely used.   I don't know how to download a podcast to it.  Can anyone help me?

    You will need both License Keys the Lightroom 4 upgrade key and the Lightroom 3 key. You can download the latest LR 4.4.1 from the site below. Just make sure you get the appropriate one for your operating system.
    Adobe - Lightroom : For Macintosh
    Adobe - Lightroom : For Windows
    Install then you first enter the LR 4 upgrade serial number and then the LR 3 serial number when prompted.

  • So my ipod touch won't turn on and I've tried to reset it but nothing i do seems to work. Also, I can't even get the Apple Logo to appear. It really won't start. what can i do?

    So my ipod touch won't turn on and I've tried to reset it but nothing i do seems to work. Also, I can't even get the Apple Logo to appear. It really won't start. what can i do?

    try pressing and holding the Sleep/Wake button and the Home button at the same time for at least ten seconds, until either the Apple logo or battery symbol appears.. this worked for me when my ipod touch didnt turn on or show the apple symbol.. hope this helps

  • I have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens.  It will work in my docking station  but as soon as i take it out it will not respond.  any ideas, do i need a new battery?

    i have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens.  It will work in my docking station  but as soon as i take it out it will not respond.  any ideas, do i need a new battery?

    It definitely sounds like your Nano needs a new battery at this point.  You can have Apple replace it for a flat fee, send it into a third party service center to be replaced for much less, or you can purchase a new battery online and swap it out yourself if you feel up to it.
    B-rock

  • , ii reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?

    i reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • I just downloaded the software 6.1.3 on my i phone, 1 hour passed and it still didn't turn on. It just shows the apple logo on and off.

    I just downloaded the software 6.1.3 on my i phone, 1 hour passed and it still didn't turn on. It just shows the apple logo on and off.

    http://support.apple.com/kb/HT1808

  • My Ipad 1 doesn't charge even after 5 hours of charging. I tried pressing the power and home button to reset it (even tried toggling the mute button a few times), but It doesn't start up with the apple logo. Anyone has any ideas what else can I try

    a have tried everyting now a dont have a clue what too do??

    Could be the charger, cable or iPad. Plug the USB cable into your computer. It may say "Not Charging", however, it is charging slowly and will verify that the cable is good. If your computer/iTunes does not recognize the iPad, then the cable is probably bad.
    Try this first -  Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- %20beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
    http://support.apple.com/kb/TS2802
    The Ultimate Guide to Solving iOS Battery Drain
    http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    iOS 7 Battery Life Draining Too Fast? It’s Easy to Fix
    http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
    Poor battery life after installing iOS 7.1? Try these simple tips
    http://www.zdnet.com/poor-battery-life-after-installing-ios-7-1-try-these-simple -tips-7000027348/
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    iPad: Charging the battery
    http://support.apple.com/kb/HT4060
    Charging Tip - Switching to airplane mode turns off battery-draining wireless and cellular access, allowing your iPhone/iPad to recharge up to twice as fast.
    Best Practices for iPad Battery Charging
    http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • HT1414 i wanted to reset my iphone from the phone settings and i started with no problem but now my i phone got stuck i can only see the apple logo  and my phone does not start what to do please help

    i wanted to reset my iphone 4 from the phone settings and everything started okay until i realised it was not working at all now my phone is tuck with the apple logo and won't start can not connect to the itunes store as well what to do please help

    Place your iPhone into recovery mode as described here.  You may have to try to enter recovery mode more than once to succeed.
    http://support.apple.com/kb/HT1808

  • I reseted all contents and settings from my ipad and now it won't turn on, i get the apple logo but it won't open at all, help plz

    I reset all contents and settings on my ipad and it won't turn on, when i try to open it the apple logo appears and then nothing happens

    Hi how did you resolve this problem

  • I have just bought a new ipod touch to replace my old one. I can transfer apps onto it from my apple account on my computer but it will not allow me to add songs or movies from my apple library can anyone help

    I have just bought a new 32gb ipod touch I have been through the set up. 
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    What happens when you try to sync the music and videos to the iPod?
    Was all media purchased wit the same Apple ID?
    Did the music and videos sync to the old iPod?

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