I've restored on iOS 8.2 and still getting this across multiple mags!
Cannot Install Item. Please restart the app and download your purchase again.
Hello there, pklo.
The following Knowledge Base article offers up some great information in regards to using Newsstand:
iOS: Using Newsstand
http://support.apple.com/kb/HT4943
Newsstand tips
Each publication is a standalone app. For additional assistance or information for that publication, refer to the app's built-in help or App Store listing.
Newsstand-compatible apps automatically move to Newsstand. Tap and hold apps to arrange them in Newsstand. Note: You cannot drag other publications into Newsstand.
If a subscription app or publication doesn't appear in Newsstand, verify that the app supports the Newsstand feature.
Newsstand updates subscriptions only when using a Wi-Fi connection. If you aren't seeing the latest issue:
Verify that you are connected to a Wi-Fi network.
Check Settings > iTunes & App Store to verify that Automatic Downloads is enabled for that publication.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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When opening Bridge I get this message: Bridge encountered a problem and is unable to read the cash. Please try purging the central cache in the cache preferences to correct this problem. I did this and still get this same message.Also now when deleting images they don't delete till I close and reopen Bridge. What can i do to fix this problem?
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
I have replaced my old iphone. I had an older backup on my pc where I keep my ipad backup as well. I have also updated and verified that the new ios is correct.
Came home and decided to backup the old phone to recover photos, music, apps, etc...
Connecting the old iphone,I get the backup corrupted message that everyone sees.
I go into the backup directory and delete both backups, restart the itunes, restart the PC, and then reconnect my iphone to the pc whihc restarts iTunes.
Tried to backup the old phone again and still the same message...
So, this is the new world where you cannot backup a "smart phone"....
Anyone got any ideas as to what needs to be done?thevoice wrote:
-Snip-
Connecting the old iphone,I get the backup corrupted message that everyone sees.
-Snip-
I've personally never seen this message.
And what it means, quite simply, is that there is corrupted data in your iPhone, so it will not let it make a backup so that the corrupted data does not get saved and passed on.
All you can do here is manually transfer your photos, contacts, calendars to your computer. And then transfer your purchases. You will not be able to make a backup. -
after the install and restart I clicked on the usual icon shortcut and received a dialog box telling me I have to restart " Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to restart now?" I tried a restart again and got the same message again. I'm now using IE, no choice.
Thanks one again. I know you helped me the last to. I do have the Deja Vu font set in my folder. I downloaded and the last time. So I don't know if there is supposed to be more or not, but those were installed with Windows-XP after my reformat.
This is really driving me nuts. as I've done several re-formats on my computer and several friends computers and even upgraded hardware so I am not necessarily a software or programming expert, I am somewhat advanced when it comes to computers in general and can usually diagnose the problem but these font's are the problem and they never were before.
I did see in another forum that if you had a Dell Computer and did the Microsoft update for the onboard video card driver that it could be the culprit, but I have that disabled being I have a much better graphics card so the updates from Microsoft for the onboard video weren't installed.
It' a Dell Dimension 3000 with an Intel(R) 82865G Graphics Controller so I don't believe it is the culprit being it is disabled. The actual video card that I am using is a PCI Nvidia GeForce 9400 GT with 1 GB Memory. And I didn't have any problem before.
I appreciate the help. But still can't get things to work. Live Help Chat doesn't open for another two hours so maybe they can do "Remote Access" or something and can check setting and help me. But if you come up with other suggestions, they would be greatly appreciated.
Thanks again.
Susan -
I keep getting "acct. disabled" and I have changed my password like it said to! How do I get my acct. updated??
See if this helps. http://support.apple.com/kb/TS2446
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When I opened Gmail in my Firefox browser, I got a message I've never seen, before: "You are using an old version of Firefox which Gmail no longer supports. Some features may not work correctly. Upgrade to new version." I clicked on upgrade to a new version and was taken to the Mozilla site, where I downloaded the latest version of Firefox... then, when I restarted my computer, Gmail still gives me the same message!! What's going on?
Firefox 4 and later require at least OS X 10.5 and a Mac with an Intel processor.
*http://www.mozilla.org/firefox/12.0/system-requirements/
For an unofficial Firefox ESR 10.0.4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
*http://www.floodgap.com/software/tenfourfox/
*http://www.macupdate.com/app/mac/37761/tenfourfox
Be aware that TenFourFox doesn't support plugins.
*http://code.google.com/p/tenfourfox/wiki/ReleaseNotes1004
*http://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
*http://code.google.com/p/tenfourfox/wiki/AAATheFAQ -
My iPod Classic was stolen and returned to me by police but now it "cannot be synced because it cannot be written to or read from". I noticed the thief had changed the format to "windows" but I have restored it and still get the same message.
If the media is in the library then yes it is that simple. Connect the device, load it up with your media. The problem is when you try to connect a full device to a new empty library on a new computer when iTunes will offer to replace the content on the device with that in the local library, i.e. nothing! (For anyone in that position see Recover your iTunes library from your iPod or iOS device).
You should be able to add your devices at https://supportprofile.apple.com/ though I'm not sure what happens if the second hand iPod was previously registered.
tt2 -
All non-Apple apps will not open on my phone. I restored as a new phone and still will not work
Hello there, KScotty.
The following Knowledge Base article offers up some great steps for troubleshooting apps installed on your iOS device:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
WHEN I TURN MY IPHONE 3S ON IT ASKS ME TO CONNECT TO ITUNES AND RESTORE. I HAVE DONE THIS 10 TIMES AND STILL GET THE SAME SCREEN. CAN ANYONE PLEASE HELP??
Has your phone been jailbroken? If so, you will likely never get it to work again.
You can try placing your phone in DFU mode (search google) and restoring. -
every time I swap between my SIM cards with the iPhone all the messages that we're sent whenever the SIM card was not in my phone never show! is there anyway I can stop this and still get the massages?
Hello SeamusFitz,
Thank you for using Apple Support Communities!
In order to get your messages to show up on your other phone, you would need to have a backup of the phone with the messages, and then restore the new phone from that backup.
According to article iTunes: About iOS backups found here http://support.apple.com/kb/HT4946 iTunes will backup your Messages.
iTunes will back up the following information
Messages (iMessage and carrier SMS or MMS pictures and videos).
This will help you backup and restore your device:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
All the very best,
Sterling -
I am using old iphone 3G with capacity of 8GB memory, when ever I try to download any application it is telling it require newer version of software or iOS 4.3. can I get this software or not. I even restore my all my software online, in that process I lost my contacts, photos, notes & mails stored & saved in my iphone. After that also no use, Please advise how and where can I get that.
Iphone 3g can only go to 4.2.1
Sorry -
I updated itunes and now get this error message.
I updated iTunes and now get this error message:
Any ideas how to fix. I've uninstalled and reinstalled iTunes.
Check for online for a solution and close program
Close the progam
Details:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.2.2.3
Application Timestamp: 5383f31a
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000010
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:iOS: Resolving update and restore alert messages
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How Can I Get My Ratings and Playlists to Mirror Across Multiple Accounts?
I'm sharing my music across two accounts on my Mac by placing my iTunes folder in the Shared folder, with an alias to that in each User's Music folder. It works fine, but the User of the other account would like the benefit of all my Playlists, and would especially like to have all My Ratings.
How can I get My Ratings and Playlists to mirror across multiple accounts? I would've thought simply importing the <iTunes Music Library.xml> file would do it, but since we're both using the same iTunes folder, we must already be using the same XML file, right?The answer about where the ratings, etc. are stored is not an easy one, but the best I can figure is that it is a combination of the iTunes Music Library.xml, the iTunes Library file, and the com.apple.iTunes.plist. Apparently, the com.apple.iTunes.plist (in the under User/Library/Preferences) references the other two files. If you close iTunes, take the com.apple.iTunes.plist out of the user's Library/Preferences folder and then reopen iTunes, you will see that all the ratings, play counts, etc. (track information) will have disappeared. If you close iTunes, replace the com.apple.iTunes.plist, then reopen iTunes, the track information will be restored. The playlists, which are not part of the track information, seem to function independently of the com.apple.iTunes.plist, but if you share the whole iTunes folder across accounts, this should include the playlists. When I back up my iTunes library to another folder, I back up a copy of the current com.apple.iTunes.plist from my User/Library/Preference folder. I think that the way this works across multiple accounts is that the com.apple.iTunes.plist reads track information from the other files in the iTunes folder, because if you throw away the com.apple.iTunes.plist from one user account, it affects all the other user accounts sharing the same iTunes folder.
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I get an "unable to connect" message yet I can connect and use Internet Explorer with no problem. I tried updating to Firefox4 and still get the same message. What do I do?
JungleTaxi Cabbie wrote:
Csound1: iCloud: Configuring Mail with Mac OS X v10.6 or iOS 4
Enter your Incoming Mail Server, User Name, and Password using the following settings:
Incoming Mail Server: mail.me.com
User Name: Your iCloud email address (excluding @me.com)
Password: Your password
Last Modified: Jun 27, 2013
Maybe you should test these things before calling people out, because these settings do function perfectly well.
iCloud is not supported on Snow Leopard or lower, why bother to mention it?
The OP has an iCloud account, and that can not be opened without Lion or Mountain Lion (on a Mac), IOS5 or 6 (on an iPhone/iPad)
The document I linked to is Apples documentation for iCloud on current devices,I don't care whether you believe that you know better than they do, but it will affect the people who follow your advice as it won't work
JungleTaxi Cabbie wrote:
Also, if you're not running Lion or Mountain Lion, there is no "Mail, Contacts & Calendars" prefpane.
I never said that there was, perhaps you imagined it. -
I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plug-in is not recognizing the format of my new Nikon D610. I updated the version of my Camera Raw plug in and am still getting this message when trying to open images in photoshop. Please help.
This link shows that ACR 8.3 supports the Nikon D610 and 6.7.1 was the final version for CS5.
Camera Raw plug-in | Supported cameras
So you can upgrade to CS6 and ACR 8.7.1
or using the DNG converter, convert your Nikon raw files to dng format to open in CS5.
Here is the download link: Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7.1
or Windows: Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7.1
And here is a great video tutorial on how to use the converter.
https://www.youtube.com/watch?v=0bqGovpuihw
Gene
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