I've sent my i phone to technical service because of voice error. "Teleservice" is the authorized service in Turkey. Even my iphone is in the guarrente scope, service told me to change it with a new i phone by paying 654euro. I am aggrieved. I want help

I've sent my i phone to technical service because of voice error. I can not talk without a headphone. sometimes screen is freezing. "Teleservice" is the authorizated service in Turkey. even my i phone is in the guarrante scope, service told me to change my iphone with the same i phone by paying 654 euro. I am aggrieved. I want help.
I could not use my phone since i !ve bought it. Because it has always same problems. please help me.
Thanks in advanced.
Mine

Did you buy it in Turkey (Turkcell or Vodafone)? If you did so, you have 2 years warranty from Gempa,KVK or another company for your iPhone. Also many technical services repair iPhones if you bought it from a foreign country though no luck from Gempa in this case. As I know there is no Genius Bar or AppleCare option for Turkey.

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