I've some problem to open Adobe Muse.

   This is the errore appears when I open Adobe Muse
"Adobe Muse CC ha rilevato un errore e verrà chiuso. Segnalate al team Adobe Muse CC le ultime operazioni che avete eseguito prima del verificarsi dell'errore.  Assertion failed in file "/Users/erato/Desktop/workspace/Build_Blob_Mac/dvaapp/Muse/project/mac/../../src/MuseIMSC onnector.cpp" at line 856: fUserEmailId==dvacore::utility::UTF8to16(emailID)  user id mismatch"
Can someone help me?
Thanks
Ale

Hello,
please do the following steps and you will be all set.
1. Sign out from Muse By going to Help > Sign out. (if you see the option to do that)
2. Sign out from Creative Cloud Application. (Steps are mentioned in the link Sign out, Sign in | Creative Cloud Desktop app), then Quit Creative Cloud Application.
3. Rename the "OOBE" folder to "OOBEold"
MAC : (This folder can be found at Finder > Go > Go to Folder> Type ~/library/application support/Adobe > Hit return)
Widows : ( This folder can be found at C:\Users\<username>\AppData\Local\Adobe )
4. Relaunch Muse, Sign in with your Adobe ID.
Please let me know if the steps above do not work or if you have any confusion.
Regards
Vivek

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