I've succesful login in old sync, but nothing synching,New Sync says unknown account on Login. How can i get my data back?

Actually I couldn't use internet for approx 1 year. I thought My every detail is safe on FF server Now. when I am trying to sync my details in old sync, in first few attempt it can't login, but eventually it successfully logs in. but nothing is synching. So tried the same thing in New Synch. but When I try to login with same details It says unknown account. So I thought making new account with same id would overwrite data with new one. so I didn't. If there is any way I can get my data back, atleast some of it. As its quite important.

It's "safe" when you use it as intended, for synchronizing Firefox data between multiple devices. Sync was not intended to be used as you tried to use it; as a backup medium or "cloud".

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After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.

Got Firefox Sync but lost my Key how can i get my data back without delete everything ?

My computer was deleted, i don't have any others devices ? How can i get back my information.
Apparently, there is no solution, this is shame. Why in my account i can't get back my key https://account.services.mozilla.com/ ? This service is useless if when we have a problem (all devices stolen for example) we can't get back any information...
I'm really disappointed, and so are others people as far as i can see. I have to start from the beginning all my bookmarks, so i will use Chrome from now. Thanks a lot Mozilla.

Sorry, but you're using Sync incorrectly if you don't have any other devices connected to that Sync account.
Sync wasn't intended to be a "cloud" storage device; it's intended to be used to "synchronize" a user's across multiple devices. Upon completion of the initial setup of Sync procedure, the user is shown the Recovery Key and is told to make a copy of that "key". There are buttons in the dialog window to "save" to disk or to "print" the Recovery Key. Unfortunately, too many users just ignored that message (or ignored it) and put themselves in the same position that you are now in - lost data and no way to recover that data.
The Sync / Recovery Key is used to encrypt your data as it is being uploaded to the Sync server and then used to decrypt your data when it is downloaded to one of your devices. Without the exact Sync Key that the user's data was encrypted with, the user's data is useless scrambled bunch of 1's and zero's.
Firefox 29 has a new version of Sync that eliminates the need for the user knowing their Recovery Key. The method that generates that "key" uses the user account name (email address) and the user password, so in the future user's shouldn't find themselves in the same position that you are now in.
''IMO, Mozilla provided too much security by having that 3rd security "key" (the Recovery Key), considering how many user's aren't using Sync as it was intended to be used.''

I synced my IPhone but OK'd the wrong button (back-up from old IPhone) and deleted all my data, such as contacts, pictures, videos, notes etc. How can I get my data back, restore all my lost file?

I connected my IPhone 4 with my PC/iTunes to transfer my pictures/viedos to my PC. Unfortunately, I clicked on the wrong button when asked to sync with the old back-up files and ll my data werde deleted from my IPhone.
Is there a program for the IPhone -as it exists for my Windows PC- to restore the data by chosing the date and time when datas are lost?

Hi Khuram1981 - thank you thank you thank you! All sorted! dont suppose you know how to fix another problem I have??? for weeks now, since updating to ios5 I think, for some reason every time I have tried to log onto app store it says CANNOT CONNECT TO ITUNES STORE. It's nothing to do with my computer, and I've been to the Geniius bar but they couldnt help and nothing I seem to do lets me update my Apps and even worse, I cant even buy any more. Any suggestions?
Again thank you SO much for helping with other problem = a real relief.
Chatterwind xx

How can i get MY data back if i accidentally synced someone else's and got all their data?

Ok, so I plugged my iPhone 4 into my computer and I think I clicked restore and I wated for it to load and it turned on again and it had a different background. At that moment I freaked out. I unlocked it and my apps (all still ther) wer in the wrong places and both my backgrounds wer changed and my pictures wer gone and my contacts wer also gone. I'm really really scared because all the pictures and contcts wer very important. What do I do?

Do you have a backup? If so restore from that one http://support.apple.com/kb/HT1766

My inbox has disappeared - I still have emails in all my other folders, but emails only frm midnight last night in inbox. How can I get my emails back

Yesterday evening Norton ran a scan and found a threat, not saying it was Mozilla Thunderbird I ran it. Following that all my inbox emails had disappeared. All other emails are still there, including trash and folders.
I have recd emails in inbox from midnight this morning.
None of the previous options offered have helped.

You may be able to recover something following these instructions.
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Anti-virus_Software#Recovering_a_quarantined_Inbox
Otherwise a restoring a recent profile backup is your best bet.
For the future don't let your anti-virus s/w scan your Thunderbird profile folder. It won't do you any good, as you found out the hard way.

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I have an old Ipod 5th gen that I have been using for downloading music from my library. Upon purchasing an Ipod touch and registering it in Itunes, I can no longer sync tunes to my old ipod. How can I get that option back on my old ipod?

I have an old Ipod 5th gen that I have been using for downloading music from my library. Upon purchasing an Ipod touch and registering it in Itunes, I can no longer sync tunes to my old ipod. How can I get that option back on my old ipod?

- iTunes purchases by maybe
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
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newer copy
BTW, this is the iPod touch forum.

My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock

I updated my iPod Touch to 6.0.1. after much prompting. Now my music is gone! (along with apps, photos and podcasts). After syncing a bunch of times some of it came back, but not all of it. How odd is that? How can I get my music back on it??

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Therefore, remembe the passcode that you enter this time.
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From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
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Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.

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In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
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She marked this as a solution, so it worked for her.

I've succesful login in old sync, but nothing synching,New Sync says unknown account on Login. How can i get my data back?

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