I've tired everything to get firefox to open and crashes before it even opens! How do I get the crash ID?

I can't open firefox, and I don't know what the location bar is to get the crash ID. I was loading a page when it crashed, and have uninstalled and re-installed and checked for viruses and malware and nothing has helped.

Have a look at: http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
Current common reasons for crashes are malware, and use of IDvault (I think comcast supplies IDvault, the software developer of it is WhiteSky, and a fix is due anytime now)

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I just got iphone 5c and i am not happy with it. It uses to much data and i don't even know how. I can't get the ringtones i want for my contacts.I got it on my free upgrade but i want to take it back and get something else but where i got it they say i c

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1. If you are this unhappy with that phone, and the lost earbuds is the only thing stopping you from taking it back, why do not just buy some earbuds. That way you can get rid of that phone. It all depend upon how much you want to get rid of that phone.
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How do i get the phone to ring when someone calls, it seems to only vibrate and I can't figure out how to turn on the ringer

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Yahoo is my home page. I updated to the new version of firefox per yahoo and now my tool bar has changed. I want the old tool bar back? The old one had an X when I wanted to stop something.

yahoo is my home page. I updated to the new version of firefox per yahoo and now my tool bar has changed.
I want the old tool bar back? The old one had an X when I wanted to stop something (I just clicked on the X). Also, the old toolbar has a "home" that I clicked on and it went staight back to yahoo main page

Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
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I was no longer able to click on my Firefox icon and open . I uninstalled firefox and then reinstalled and I still cannot get Firefox to open. It says that the download was successful. What should I do?

I attempted to open Firefox as usual and when I clicked on the icon nothing happened. I uninstalled Firefox and then reinstalled. It said that the download for Firefox was successful but it still does not open. When I click on Firefox it now just says to upgrade Firefox. What should I do to get Firefox up and running again. I have a Mac and my Safari is linking me just fine to the internet so Apple says it is not a Mac problem but a Firefox problem.

I notice you turned off the setting that diverts new windows to a new tab. Since the new window will open in front of your current tab, it may appear that the current tab was closed, when in fact it is behind the new window. This hard to explain in words.
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HI there,
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Firefox keeps opening offscreen. I used the move function to get it back onscreen but everytime i reboot it happens again. Is there some setting I can change?

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Firefox stores the last window position in a settings file that can occasionally become corrupted. You could try removing that file and see whether Firefox correctly identifies your primary monitor. Here's how:
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* "3-bar" menu button > "power" button
* (menu bar) File > Exit
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I recently up-graded to Firefox 4.0 and now I have lost all of my settings at the top of the page. I need my hotmail and muy bookmarks etc back like they were. I no longer have aol but can't seem to get away from it. Help....Marilyn

All of my settings have changed at the top of my page since I up-graded to Mozilla 4.0. How do i recover everything? Even my hot-mail and bookmark bars are gone. Help

Ok this is bizzare!
Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :(

I cannot get Firefox to open using Startup folder with the shortcut

I placed the Firefox shortcut in the Startup folder but it will not open Firefox automatically when I initially boot up.
I tried putting other Applications in the Startup folder, such as IE, and they all work properly. It is only Firefox that will not open up. Firefox is my default browser.
Thanks for your help.
Fred

''fredbelcher [[#question-1048623|said]]''
<blockquote>
I placed the Firefox shortcut in the Startup folder but it will not open Firefox automatically when I initially boot up.
I tried putting other Applications in the Startup folder, such as IE, and they all work properly. It is only Firefox that will not open up. Firefox is my default browser.
Thanks for your help.
Fred
</blockquote>
Hi, there and thanks for the suggestion. Actually, I ran a very thorough 'scan and fix' with my Glary's Utilities and afterwards Firefox now opens properly. I'm not sure what the exact problem was but am just glad it is fixed.
Fred

[DATA LOSS] I closed the Tab Groups and all my tabs dissapeared. How can I recover the tabs in Firefox 26? Would you please just delete this feature?

Thank-you in advance for reading all of this.
A slip of the mouse in trying to return to the left-most tab caused the tab groups feature to take over the window. I completely failed to comprehend what I was looking at and closed the thing by clicking the x because I damn sure didn't want what I was looking at. Undo close group? Of course not, I didn't want a group in the first place. Hey! My tabs are completely gone now! So in just a few steps all of which seemed innocent, I have lost all but ten of the tabs that were open, and those were only the most recent ten (and actually older tabs would have been more valueable than newer so insult on top of injury).
I don't think increasing the number of undoable tab closures is the answer. I think getting rid of the tab groups feature all together is the best way to go. I seem to have lost all the tabs I had open, irretrievably, and some of them had been open for WEEKS so they can't be reopened from history.
The tab groups feature is a data loss bug. Please remove it from the UX completely. If you have to figure out a way to grandfather people who actually have a tab group, fine but don't further vex me with it, please.
The reason this catastrophe has occurred is that your feature, was so discoverable that I activated it by mistake, and the UI after that had to be learned on the spot, yet was too complicated to learn. You really should withdraw it until you can figure out how to keep the UI for it from causing data loss such as I have experienced this morning.
Also, there may be other questions on this feature which are from a certain point of view the same as this one. It's hard for me to tell for sure. None of them had a true resolution so that's why I posted this one, also I'm seeking a specific fix, removal of the offending feature.
Why remove the feature? Because if I allow in my discussion the possibility of retaining it, it will stick around in its present and dangerous form until your team is done bikeshedding the new form it should take. Instead I want you to delete the feature and then require its champion to convince you that a new incarnation won't cause data loss before you allow it back in.
Fellow users, if you know of a way to recover all 50 lost tabs from an "undo close tab group incident", I would be grateful for that advice, but I would still believe the feature should be deleted. Some of the tabs have been retained for months so digging them out of the history is not practical.

I am not 100% certain but I am fairly sure development of this tab feature has ceased and it is likely to be deprecated. I am even less sure what the replacement will be.
Thus forum is not the place for discussing development issues or feature requests. (Developers do not use this site)
*You could comment using feedback <br /> https://input.mozilla.org/en-US/feedback
*Or try to find a developers forum or mailing list <br /> http://www.mozilla.org/about/forums/#general-development
I have not tried this and am not even using Windows at present but the tabs groups are stored as entries in the sessionstore.js files. Firefox has such a file plus sometimes numbered copies and a backup copy. Firefox will have re-writen these files but I suppose there is a posibility the Windows OS may have kept copies.
* see http://windows.microsoft.com/en-US/windows7/Previous-versions-of-files-frequently-asked-questions
* http://kb.mozillazine.org/Sessionstore.js Note the files are kept within the Firefox Profile
** Firefox Button -> Help -> Troubleshooting [open profile] (or some thing similar) is one method of locating the profile.
Find and backup any current sessionstore.js file. Consider also bookmark or otherwise recording anything you have open. Now find any previous versions and try putting them in Firefox's profile before restarting it.

I've tired everything to get firefox to open and crashes before it even opens! How do I get the crash ID?

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