I've tried all the ideas for getting the Dell inte...
I have a Dell Inspiron 5520 laptop with a webcam. I have unistalled and reinstalled the drivers for the webcam, I have tried and failed to use an old version of Skype (I guess Skype is blocking old versions). I am using Skype for Desktop on Windows 8.1, not the modern Skype. Still no webcam. Does anyone have any other ideas on what to try? I am pulling my hair out.
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
Similar Messages
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I bought some songs off of itunes and the songs synced onto my ipod CLASSIC but they didnt sync into my ipod TOUCH. I have tried authorizing and deauthorizing my laptop, updating softwares but nothing works. Anyone know why this is happening?!?!?!
Hi,
The songs need to be in the playlist(s) that go onto the ipod touch.
Plug the ipod touch into the computer and go to the music section of it from the devices menu. From here make sure that the playlist(s) that go on to this ipod are the ones that have the new songs.
Once this is done, click sync/apply.
I hope this helps. -
I have tried charging my itouch on the computer, in a docking station, and it gets very hot. It won't turn on, even after trying all the resets I've read on this site. Any ideas what the problem is? Is it fixable?
Hey Halefarm, What happens if you connect directly with the charging source with your cable, no docking station? Since resetting did not help, try connecting directly with the cable to your power source and your iPod. Next try a different cable, there could be a short in the one you are currently using. If still will not charge correctly, I'm leaning in the direction of a failing battery. Set up an appointment to have your iPod evaluated by Apple. Have your iPod evaluated for possible battery issues. Take the cable and dock and have them tested as well. If it is a failing battery, you choices are; replace the battery, either through Apple or third party shop. Replace it yourself, if you can. Or, you look into getting a new iPod. I don't have the cost of a new battery for an iPod 3, but I'm sure it's under $100. Check with Apple for exact pricing. Good luck, Cheers.
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I cannot get my iPhone 4S to connect to iMessage n FaceTime have tried all the tips online and it's still not working ? It's just saying waiting for activation
What tips have you tried so far? Just so we don't waste our time telling you things you've already done.
When you respond, also indicate which country and carrier you're using. Also, is your phone brand new? can you make a phone call / access the internet while on cellular? -
After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I have tried all the fixes on the managing the Flash plugin website (uninstalled, reinstalled, updated plug in, etc) but I am still not able to access my subscription on my favorite digital magazine. I can view it in Internet Explorer and I can play Flash games on Facebook, etc. So I am at a lost as to where to try next. With it being on the old tower PC and not my new zippy laptop it is difficult to play with troubleshooting and with all the addons installed by my family I'm not sure what to delete or try again.
Did you post with the computer that gives problems or did you use another computer?
Try to uninstall and reinstall Flash.
See Flash Player uninstall: http://www.adobe.com/go/tn_14157 (this will remove the Firefox Flash plugin and the ActiveX control for IE)
Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension as you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable) -
I have tried all the suggested solutions to authorize my windows computer for itunes. Is there a phone number I can call or what can I do? And please spare me the "buy a mac" comments.
If you haven't already tried and seen these...
Try this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0
More Info here > About authorization and deauthorization
If necessary Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Been trying to restore Ipod touch for days after updating Itunes. Error code #9. Stuck on restore screen. Tried all the solutions posted. Tried on 2 computers, Vista + XP. No device shown on computer. Thanks Apple! Didn't have this problem before update. How about rolling back your update?
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
Sync not working for long time (have tried all the usual suggestions)
Sync stopped working for me months ago and I have not been able to get it to work again.
I'm using Firefox 26 on two different Linux laptops and want to keep the bookmarks and history synced with them. It worked great for a long time. Then around Firefox 25 or so it stopped working. In fact, I logged into an old Linux system I hadn't used in while that still runs Firefox 24 (or maybe it's 23) the other day and it synced great with my laptop I usually use.
I have tried all the suggestsion in the troubleshooting guide (https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips). I tried unlinking all of my devices and linking them again. That worked to sync both laptops once, when I first relinked them, but never again. I tried creating entirely new profiles on both systems and that didn't help.
Is Sync just broken? Why does it continue to work fine in older version of Firefox but none of the last three versions or so? Is there any way to fix this?
Thanks.Thanks for the replies.
I am not using a proxy server.
Neither system is syncing with the other. It seems like they are both uploading (backing up) the history and bookmarks properly, but then not merging and syncing the changes from the other system. I know things are getting uploaded, because as I said, my third system that I don't use much anymore, with the older version of Firefox, does merge changes in history and bookmarks from the other two systems.
This is what my log looks like:
1390013173379 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1390013174376 Sync.Tracker.Addons DEBUG Saving changed IDs to addons
1390013285398 Sync.Tracker.History DEBUG Saving changed IDs to history
1390013418354 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014114789 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014117199 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014130419 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014149015 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014274305 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014316857 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014467343 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014474268 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014539349 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014546079 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014574289 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014600495 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014625762 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014638218 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014665106 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014680655 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014709407 Sync.Tracker.History DEBUG Saving changed IDs to history
1390014783940 Sync.SyncScheduler DEBUG Global Score threshold hit, triggering sync.
1390014783942 Sync.Service DEBUG User-Agent: Firefox/26.0 FxSync/1.28.0.20131212154635.
1390014783942 Sync.Service INFO Starting sync at 2014-01-17 19:13:03
1390014783942 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.
1390014783942 Sync.Status INFO Resetting Status.
1390014783942 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok
1390014783945 Sync.SyncScheduler DEBUG Next sync in 86400000 ms.
Any other ideas? -
I Mac freeze: When powered on all I get is a blank white screen with the apple logo. No "beach ball" nothing more. Tried all the usual restarts. Help?
Tried all the usual restarts. Help?
Care to share?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
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Your profile is a complete blank!!!!
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.*** -
I updated my iphone 4s to get iclouds and lost all my contacts. When I tried to sync my phone to itunes, it said I needed to update my itunes for it to work on my phone. There was no place to update so I installed itunes again. Still no contacts !!!! I've tried all the troubleshooting and still can't get them. They are not in www.icloud.com either. Help!!!!!!
iTunes 10.7 does indeed work on OS X 10.8 Mountain Lion. Do you mean you have Mac OS X 10.5.8 Leopard? If so, and you updated your iPhone 4S to iOS 6 on some other computer, then you may be out of luck synching to your 10.5.8 system, but you can get and try 10.6.3 here:
http://support.apple.com/kb/DL1575
Regards. -
As stated no matter how hard i try i CANNOT get apps to appear in my sidebar library menu so i can update them through itunes.Has only happened since last update of itunes .Really wish i hadn't updated as i have never had an issue b4.Spent most of day on fone to apple yesterday as the update created an issue that meant i could not sync at all.Anyway thanks to 'james' in arizona we sorted the first piece of trouble the update created .(sortof).
Not sure why it has to be messed with.Well i spose it is progress!!!
I've looked at lots of posts re this and tried all the suggestions but just cannot get the magic 'apps' category to appear in my sidebar in itunes???
One suggestion was that the apps if clicked on would have an 'update ' button but all i can do is delete them
Any thoughts would be greatly appreciated
(running osx 10.7.5 on MBP -slightly tricky cos i also run windows in a 'bootcamped' partition.Mind u itunes etc is in mac partition and has been working fine for the last 10 years!!!!!!!!!)I'm going to assume that you use only one Apple ID so the two things that I can think of are to quite all processes and restart all devices and then try to sync those apps again. Quit iTunes, restart your computer and the iPad and then try to sync the apps again.
The other thing would be to try to reset your iTunes account by signing in and out of the account on the iPad. Settings>Store>Apple ID - tap the ID and sign out. Restart the iPad and then sign in to your account and try again. -
My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?
I'm having a very similar issue, paired with iTunes not being able to get online.
iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it. -
Can not start up on my Macbook pro. All I get is a grey spinning wheel. Tried all the Startup key combinations and nothing works. I reset the NVRAM and nothing. I booted with start up disk , ran disk repair and all is ok. Tried to re-install OS but when I get to designating drive its blank. When I go to startup disk there is a "?" mark. When I restart under startup disk search for a drive it still comes up with nothing. Before I got the grey spinning wheel I had a locked screen. Could not move curser or click on anything. Finally just shut down. Thank you in advance for any help!
Shouldn't still have a 'beachballing'... if the drive is being found and the system is trying to boot from it but is having problems, I would suggest looking over ds store's user tip - Step by step to fix your Mac.
It's likely either something corrupt in your system files or a failing hard drive. But follow ds's steps until you find the cause of the problem.
Good luck,
Clinton -
keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipodI just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.
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My iPhone 4 is using 4.3.3 and I want to update to iSO 6.1. I can back it up and it starts to download it through iTunes but then I get an error message 0xE8000067.
Tried all the things on the apple support site (checked USB port, deleted the 3 exe files in Task Manager, tried a new cable). None worked. Got the same message on my old computer.
Any ideas??Amazing help from apple support over the phone. Restoring the computer fixed the problem.
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