I've tried all the suggestions to the disconnected Ipad and none of them seem to work. I've reset several times, placed my device next to the router and left it there to no avail. Help!

Why doesn't any of the suggestions work for me regarding the continuous disconnected Ipad with WI-FI? Any other ideas Thanks.

chapelbeauty2013 wrote:
I will take your advice and have a visit at the APPLE Store for a possible replacement. I've had this device since Jan 2013.
There is no way that your 6 month old iPad should be working like this. I'm glad to hear that you will be taking the device to an Apple Store, to let them have a look. Good luck!

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I have tried all the solutions listed in these pages to no avail.

I have tried all of the solutions on these pages and nothing seems to work at all. I have a Netgear WGR612v1 wireless router which works with all my other equipment such as iphone4s, Asus tablet, HTC HD2 phone and my LG Laptop yet I cannot get my ipad to connect at all. Is there a router that does work without having to go through all these solutions or is this the same for all makes and we just have to live with it or return it to the store?
Any suggestions would be much appreciated.
Thank you
Colin

That's not the point. Are there other wifi stations, perhaps your neighbours', in range on the same channel? Use a wifi scanner to see what's in the area.
WPA2 is the best security to use, but it may be useful to test without a password to see if that changes things.
My Netgear router allows for more than wifi LAN; can you set up a unsecured one to test it? Pic from my Router Status page below:
There are also widespread reports on the Netgear site refering to iOS6 and wifi problems.

All of my bookmarks have disappeared! Tried all the troubleshooting guides I can find, still nothing. Help!

This evening when I opened firefox, all the tabs from my previous session were there, but all of my bookmarks and history had disappeared. I received an error message, and tried all of the troubleshooting advice on this age:
https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional
I then tried resetting firefox, and so now all my tabs and theme are gone, but still my bookmarks have not reappeared. I have tried manually creating a new profile, and copying the old files, but that doesn't work either.
My firefox is technically out of date because I have an old computer, and I know this might be part of the problem. But I really just want my bookmarks back!
Thanks for your help.

Did you previously try to delete all places.* (sqlite) files in the Firefox profile folder?
You can check for problems with the places.sqlite database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
Do you have any JSON backup files (bookmarks-####-##-##.json) in the bookmarkbackups folder that you can use to restore the bookmarks?
*http://kb.mozillazine.org/Lost_bookmarks
*https://support.mozilla.org/kb/Lost+Bookmarks
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

HT4199 I have tried all of these solutions and none of them seem to work! I am using my at home connection but when ever I go to enable the Wi-Fi connection it is like the button is completely frozen and won't let me switch it over to the on position.

What can I do? I have tried all of the support suggestions that this website has given me and the Wi-Fi on my iPhone 4S is acting like it is frozen! It wont even let me turn the Wi-Fi on! How do I fix this?

See if this helps
http://support.apple.com/kb/TS1559
if not, it is a hardware failure.

My iPhone 4s worked fine at 9am. At 9:30am all my contacts were gone. I got most of them back.Numerous other issues with my phone now. Send button sometimes grey. Can't add appointments.There is more. Help??

I got most of my contacts back, but there was no rhyme or reason for which ones were dropped. I literally called someone and had no problems. The phone was on my desk just sitting there. About thirty minutes later, I got a call from my wife and it didn't show her as a contact, just the number. That's when I realized all my contacts were gone. I retrieved most of them, but many are still not there. I did the latest update before all this happened. Now, I can't add appointments, I can't text some people, even after I add them to my contacts again, and I've got no idea how to fix this issue. Thanks for any help!!

Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

My MacBook2,1 10.6.8 has been running very slow and I have tried all the basics but what else can I try to help speed it up?

My Macbook is running so slow like it drives me crazy, it freezes up a lot either on the internet or offline as well. I Have a MacBook2,1 Intel Core 2 Duo processor speed 2.16 GHz. The hard drive has 160.04GB with 16.34GB available and the RAM is1GB DDR2 SDRAM 667MHr. I have tried using Disk Utility to repair permissions, I deleted a bunch of apps, I've done other maintenance and I don't know what else to do. I would really appreciate anyone that could help me figure what to do or show me where to go to fi d out what to do.

You might consider upgrading the RAM. 1GB is the bare minimum to run Mac OS X 10.6.8. See this page for RAM information for your Mac: http://www.everymac.com/systems/apple/macbook/specs/macbook-core-2-duo-2.16-whit e-13-mid-2007-specs.html.
You are also running low on free disk space, so consider moving files over to an external drive or delete files you no longer need.
Also, please explain what "done other maintenance" involves.

Firefox stops responding immediately after startup. I've tried all the recommended troubleshooting methods and cannot figure out why.

I have tried all of the recommended troubleshooting methods but none of them seem to work. This issue began despite no change being made to Firefox, or my computer; it just spontaneously stopped responding after launch.
Not only does Firefox stop responding, but it also prevents any other programs from being launched, and make already launched programs extremely slow. Furthermore, once it stops responding, it becomes impossible to get rid of; the only way is to log off, or restart the computer entirely.

Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

After updating to itunes 10 i now get an error message saying there is a problem with the windows insaller package - I have tried all the suggestions but nothing works for me - have I lost all my itunes forever?

After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

My apple tv gives a msg " there was a problem connecting to the network " check your settings and try again (5) - sometimes it comes with the number 3905 - i have tried all the suggestions from reset, restart, to switching and unplugging everything -

I was trying to download a movie and then it said there was a problem connecting to the network , check your settings and try again (5) . I tried all the various suggestions already in the discussions including restore, restart, unplugging everything etc - still doesnt work. Any other new ideas? I bought my apple tv just a few days ago and am really annoyed its already run into problems

Reboot router, make sure it's up to date. If on wifi try ethernet. Make sure DNS is set to automatic (settings - general - network).

I've tried all the suggested solutions to authorize my windows computer for itunes but nothing works. Is there an actual phone number I can call? Does anyone have a solution? Please spare me the "get a mac" rubbish.

I have tried all the suggested solutions to authorize my windows computer for itunes. Is there a phone number I can call or what can I do? And please spare me the "buy a mac" comments.

If you haven't already tried and seen these...
Try this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0
More Info here > About authorization and deauthorization
If necessary Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

After updating to ios 8 on my iphone 4s, my all music from iphone disappeared and cant sync with my itune from macpro. I tried all the suggestions. I dont see music folder in my settings also. So there is no option valid of deleting all music from my

After updating to ios 8 on my iphone 4s, all my music from iphone disappered. I tried all the suggestions, but I cant see music folder in the settings-general at all. I signed out of icloud as well, but still cannot sync with itune on my macbookpro. Can any one help?

Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I cannot activate imessage have tried all the suggestions but still it wont activate in the messages-send,receive settings, i have tried to change location to saudi arabia for my account but there is no option for saudi arabia in the list, i am stuck

I Have been trying to activate imessage with 0 success, please help, i have 2 devices i am using with my apple id , messages are working on the ipad but not on the iphone, have tried all the suggestions on the support pages.

Hi omerkawan,
It sounds like you may be experiencing issues with your iMessage activation. Here is an article that will provide you with some troubleshooting steps related to this issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

My iMac (2009) froze while we were watching Netflix. I Turned it off manually then turned it back on and got the twirling beach ball of doom. I've tried all the various reboots suggested in the manual without success. Is there anything else to do?

I turned it off manual then restarted it only to get the beach ball of doom. I tried all the different reboots suggested in the manual without success. I'm not tech savvy so would appreciate very clear instructions if you have a suggestion that doesn't show up in Apple's as to how to get rid of the beach ball. Many thanks. Jude

Jude,
You can do a couple of things. The first thing I'd try is restarting in Safe Mode. To do that when you hear the startup tone hold down the Shift Key until you see a progress bar appear. Let it fully boot, while you're in Safe Mode open Disk Utility(Applications - Utilities - Disk Utility) and Repair Disk Permissions. While you're in Disk Utility also run Repair Disk. After completing the 2 DU actions then restart normally to test the machine.

TS1440 A flashing question mark appeared when I started my MacBook Pro, I've tried all the suggestions and nothing has worked. How can I back up my current files so I can reinstall Mavericks?

I recently did a manual reboot after my MacBook Pro had frozen, and instead of the usual Apple and loading icon, it gave me the flashing question mark on a folder, which I've never encountered before. I looked up some possible reasons on my PC, and after reading that there's a problem with my HD I tried looking up how to back up my files so that I can do a clean reinstall of Yosemite (latest ver.). However, I've never used anything like Time Machine or anything else that could back up all my files, so it didn't sound like I could do anything about that at this point. I've also tried going into Disk Utility and attempting to repair the disk image. There was only 2 available, disk0 and the base system. I verified the base system, and told me there was nothing wrong (it didn't give me the option to repair anything either, on both available options). I don't think this is the right thing though, since my drive was called MacBook Pro HD. So basically this is the point I'm at now. Is there anything I can do that will repair my HD without erasing all my files?

I've tried all the suggestions and nothing has worked.
I verified the base system, and told me there was nothing wrong
Hold the option key on boot to see if you can select your Macintosh HD.
A flashing question mark or globe appears when you start your Mac - Apple Support
You can boot into Recovery and re-install the OS X on top of what you have. It will preserve your user data.
command R on boot.
Recovery http://support.apple.com/kb/HT4718

TS3540 My iPad is not recognised in iTunes. I have tried all the basic tests and then followed above. I cant locate the file referred to above "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

My iPad is not being recognised in iTunes. I have tried all the basic tests and then followed a series of uninstall instructions. One suggests deleting the following file however I cannot locate it - "com.apple.usbmuxd.plist-orig". Is there anything else I can do?

I've tried all the suggestions to the disconnected Ipad and none of them seem to work. I've reset several times, placed my device next to the router and left it there to no avail. Help!

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