I've tried, but I can't get any buttons to load in Encore Library (I do have menus!)

First, all the system info:
Windows 7 Home Premium Service Pack 1
Intel HD Graphics 3000 Display Adapter
I’m using Premiere Pro CS6 Version 6.0.5 (001  (MC: 264587)) “Mighty Kilt”
Version 6.0.3.1 (64 Bit) of Adobe Media Encoder CS6
Version 6.0.2.004 of Adobe Encore CS6
Other Adobe applications installed: AIR, Creative Cloud, Download Assistant, Encore CS6 Library, Flash Player 12 ActiveX, Flash Player 12 Plugin, Help Manager, Premiere Pro CS6, Premiere Pro CS6 Functional Content, Reader XI
I’ve run check for updates on Premiere Pro, Encore and Media Encoder and everything is up to date
I have also already searched on these forums (and elsewhere!) for answers to this problem and have obviously not been able to fix it.
Specificlally, in these forums I've read and followed:
http://forums.adobe.com/thread/1065117
The last post on this was Dec 2012
http://forums.adobe.com/message/5171140
Last post March of 2013
I've read these Adobe Help pages that have been quoted in many posts:
http://helpx.adobe.com/encore/using/download-library-content.html
http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html
I've spent SEVERAL HOURS on this problem already. Ugh.
Two things that would be extremely helpful for me:
Does anyone know the actual FILENAME that contains the "button templates" or "loadable button styles" that would make these appear in Encore? Perhaps they did install somewhere on my computer, but I just haven't found them yet. If I knew the name of a file (or files) I could do a search and determine if I already have what I need. If there's a file for each button style and thus 50 different filenames, can you give me one or two and then perhaps the FOLDER name I could search on?
Can someone tell me how to load an image into a post so I can show you what I'm seeing (or not seeing?) A picture's worth a thousand words. Right now, when I click on the "camera" icon above where I'm writing this post, I get a grey box that says "Insert Images" but there are no links, nothing to click on or anything. Simply a red x up in the right hand upper corner. I'd embed a picture of that in this post, but I don't know how to embed the picture that shows my difficulty in embeding a picture.  :-)

Stan -
Thanks again for the simple but valuable tip.
I'm just going to repeat the relevant sections from my previous post with the screenshots this time:
Below you'll see a snip of how my current folder structure appears. It's identical to yours, except there are no button files in the General Folder. Since you were kind enough to include a file name, I did a search on that specific one and it's nowhere to be found on my hard drive. Hmmm....
I've seen others remark on how... "challenging".... Adobe's instructions can be sometime. I'll admit to having the same feeling when I was trying to download and install all the content files and the 7-zip stuff. Is the answer somehow that I screwed up that?  Note the 7-zip folder right above the Adobe folder. Here's a screen shot of that expanded folder contents:
Does that look like you think it should? Have I not installed or extracted something correctly?
Finally, the only other thing I can think of to give you as much info as you might need is to include a screenshot of where the "Functional Content" stuff got saved. Adobe's instructions about this (if I recall correctly) were that it did NOT have to be installed anywhere specific, but you then had to go into Encore (& Premiere) and through preferences point to this stuff, which I believe I did. But I don't see any button type files in these anyway.
Other thoughts or advice?
Thanks!

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