I've tried the 5 Rs

but my computer and i-tunes are not detecting my new shuffle. When I turn it on and attach it to the dock, the orange light comes on for about a minute, and then turns off and there is no light. I've tried the 5 rs, different usb ports, and nothing's working. What am I missing?

I've tried holding in the play button to toggle the hold button of or on, and now it won't give me any lights. I really don't know what else to try.

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