I've tried to bring up the back up option next to my iphone but when i press control and click , back up does not come up as an option, what else can i do as i need to restore my phone but need to back up first

I need to resore my iphone as there was an error with installing the new software, but need to back up. When i control and click on the device in itunes it should come up with the option of backing up, but it doesn't. How can I back it up then?

I need to resore my iphone as there was an error with installing the new software, but need to back up. When i control and click on the device in itunes it should come up with the option of backing up, but it doesn't. How can I back it up then?

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    Grum12 wrote:
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