I've tried to download the free 1 month trial...
But every time I try to enter my password (which logs me in successfully to my account) it won't "recognise" it & I can't get past the double click to download Creative Cloud part... I'm using a MacBook Air.
Egslife the password you are being prompted to enter is the password for your user account. This is the same log in you utilize to log into your computer.
Similar Messages
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Trying to download the free trial of Adobe Acrobat XL Pro. I keep getting the message "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author." I've repeatedly tried getting a new installer file, but get the same message every time.
K_don52 and Ande8135 please remove your current installation of the Adobe Download Assistant and reinstall. You can find more details in the known issues section of Troubleshoot Adobe Download Assistant.
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When trying to download the free applications from itunes app store its asking about billing information.
Billing popup will display and navigating to billing detail page.Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item (free or paid-for) from the store.
If you are being prompted to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter credit card details - you should be able to remove the card after entering it -
I am trying to download the free trial of Adobe but every time I click the link it just opens a blank internet tab. How do I successfully download?
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
I am trying to Download the free Maverick 10.9.1 and it's sitting there showing "downloading" but nothing indicates for the last 15 minutes that it is really doing it? Anyone out there has ideas to share?
When I downloaded it, it appeared as if nothing was happening but it actually was being downloaded! It took quite some time to download. I suspect the internet speed affects how quickly it moves.
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Does anybody know why do I see this message when trying to download the free trial?
When trying to download the free Trial of Flash CS4 a pop up
window with this messge appears "An error (302 Moved Temporarily)
has occured in response to this request" does anybody know why am I
not able to download?
Thanks!maybe that free Trial of Flash CS4 is removed? try to
download later -
i tried to download the free illustrator trial but it said my mac was too old. if i buy illustrator, will i have the same problem?
Hi there,
Please see system requirements for Adobe Illustrator CC https://helpx.adobe.com/illustrator/system-requirements.html
^Ani -
Oh Lordy, Santa Pazienza! Let's start again now that I have an official profile in the Apple Forum!
Why Apple keeps asking me my billing address when I am trying to download the free application Fotor from the Fotor webesite??
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I have tried to download the upgrade for months but keep getting an error message to I have go to to the apple store. Cannot find a contact number to resolve this issue?
Apple Store Tel: 1-800-692-7753
Best. -
I have been waiting to get Photoshop all of 2014 and now I finally can. I tried downloading the free trial but then it took me to a page that said I could not download it because it was not supported. I am using a 2008 iMac that I got for christmas. Please help I really want photoshop!
check the specs to see what versions you can use, System requirements | Photoshop
(but you'll only be able to purchase cs6 or later.)
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Error when trying to download the free trial of cs6
When I try to download the free trial of photoshop cs6 extended it says there is an error.." This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance." why does this happen and how can I fix it? Is it because I tried lightroom before? That's the only thing I could think of, so I deleted and unistalled that. Please help!
You need to provide system information and otehr details. This error is mostly known on Mac when downloading with Safari, so simply try another browser. Anything beyond that requires more info on your part.
Mylenium -
I can not download the latest 'free upgrade' for Flash Player. I click on the link, it shows the download option agree, T's & C's, click 'next' it seems to download ok but nothing happens and I have tried at least a dozen times
This morning we resolved a problem that prevented Flash Player installations from completing for some of our Macintosh users.
If you encountered this problem, please delete any previously downloaded Flash Player installer and either:
1.) Download the installer again from https://get.adobe.com/flashplayer
2.) Download the stand-alone installer from http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg -
Tried to download the free trial but it came up 'update failed' and i cant download it. Please help.
I tried to download adobe Photoshop free trial but when it got to about 70%,It came up 'update failed' and it wont download. I've retried downloading it three times but still says the same thing. please help,Thanks
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
help.
Kelly Lynn,
You may download CS6 here:
Download CS6 products
or
http://prodesigntools.com/tag/ddl
or
http://technolux.blogspot.co.nz/2011/02/adobe-direct-download-links-less-akamai.html#more
Downloading (the original) CC on 10.6.8 has been proven possible.
Post #3 in this thread shows a viable way of doing it:
http://forums.adobe.com/message/6342650#6342650 -
I am trying to download the free trial Adobe Acrobat XL Pro.
It looks like it's downloading and then it does nothing. I have tried many times to do this and it simply will not continue to download. I am using Vista Home. Any help will be greatly appreciated.
Tom RuffenVista is not a supported operating system for Acrobat XI Pro
http://www.adobe.com/products/acrobatpro/tech-specs.html
Microsoft® Windows® XP with Service Pack 3 for 32 bit or Service Pack 2 for 64 bit; Windows Server® 2003 R2 (32 bit and 64 bit); Windows Server 2008 or 2008 R2 (32 bit and 64 bit); Windows 7 (32 bit and 64 bit); or Windows 8 (32 bit and 64 bit)
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