I've updated my billing details but my membership has not been renewed. Why?
I've updated my billing details but my membership has not been renewed. Why?
The below order is complete & active.
Creative Cloud Student and Teacher edition (one-year)
Desktop Subscription
23-Mar-2015
I hope this is what you were looking for.
Regards
Rajshree
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This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
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Can i use the drive in my macbook pro to update the macbook air using the installation disk that i have bought from Apple, installing this disk is the only way it seems to update from 10.5. Thanks.
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Go to: http://www.apple.com/support/itunes/contact to get help with billing.
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Hi,
See if this doc helps https://discussions.apple.com/docs/DOC-3991
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I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now because I can't verify the billing detail because it just doesn't work! Very frustrating now.
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I updated my billing information, but it won't take the new credit card. AND every time I go back to Photo Shop to do my work it gives me the message to go to Subscription Manager over and over again, when I click on the Try Again sign. How can I proceed past it and do my work?
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation -
I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated
Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances." -
I am in subscription center because my billing information expired. I updated my billing information but how do I get my account to get started again?
Hi Eric ,
You can log in to Adobe.com with your credentials ,i.e Adobe id and password .
By clicking on the manage account tab you can easily update the information and get started .The manage account tab will prompt you for the password ,that password is same as your Adobe password.
You may want to refer to the following link for the same.
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
Regards
Sukrit Dhingra -
got new credit card , updated card detail but adobe said i need to renew subscription ... but my subscription only expires end of nert month .. Ps does not want to open .
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation
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