I've updated the software on my brand new Apple TV and now I'm stuck on a screen that tells me to connect ATV to iTunes via a mini-USB chord. My PC is broken and I cannot connect the Apple TV to it. What should I do?
I've already tried unplugging the power chord, and as soon as it turns back on I get back to the screen that tells me to connect to iTunes via USB.
Do I really have to do it? The Apple TV was working great before I updated its software without me ever connecting to a computer or anything else.
How can it ask me to connect to iTunes with a cable they don't even provide or tell you it's important to own?
Take the ATV to a friends house and restore via iTunes on their computer.
Take the ATV to an Apple store and restore via iTunes on a computer there.
Similar Messages
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I recently installed iTunes on my new HP laptop computer, authorized it according to the instructions, but now can't get past a screen that tells me that I need to authorize the computer. I purchased an album and it's in the library, but it won't sync.
Have a look here...
http://support.apple.com/kb/TS1389 -
updated to the new os x mavericks, now i'm having problems with my keychain access...everytime i asked to log in but when i do, it says can't find login items even if i reset it. what should i do?
Did you install the latest driver set for the device? there is a new release on motu.com for mavericks.
rachel -
My Firefox was auto. updated which fine because you still support Windows 2000 but now it says that I need to update Flash Player and I think that needs Windows XP. I am not sure it excepts Windows 2000 anymore or I am not sure. What should I do?
Are you trying to install Flash Player for Internet Explorer? See https://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html
[topic moved to Flash Player forum] -
When I got my iPad I created a new apple ID it was working fine but then one day when I went to the app store and checked my apple ID, as usual it asked for a password, I typed the password in and was very sure it was the right one because i've been using it for a long time. Then it said incorrect password. I tried to type it in again and again and again but it still said incorrect password. We checked if it still exists on apple.com but then it said no apple ID found or no matches to our records or something like that. So I decided to get a new one but still used the same email. I found out that if 1 email is associated with 2 different apple ID's it may cause problems but as I said we checked if the old one still existed on apple.com it said it didn't so I thought it was fine to use the email again. After that the app store was working fine. I can install games and apps. I knew I had to sign in to iMessage and FaceTime again because of the I got a new apple ID but whenever I try signing in, it always says "Incorrect password" and sometimes "check you internet connection". I've tried signing in over and over again but nothing worked I still can't sign jn to iMessage and Facetime. What do you think I should do?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
Cheers, Tom -
I bought a new phone today and my phone says its still downloading pictures. What should i do
my phone is brand new and it was backing up everything from my old phone. My apps and everything are loaded but my pictures arent
I had this question as well, but I've had my phone for just about 2 weeks and their has been no change. It does show dates and locations, but no images. Any ideas?
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I have the latest software and operating systems (Aperture, and OSX 10.9.1), and just downloaded the RAW update that Apple said to download, only to have my installation quit because it's saying I do NOT have the right Aperture program (I have the latest....just bought it yesterday). Does anyone have a clue how to fix this, or did Apple put out that Nikon D610 is compatible when it really isn't?
All fixed!!! My Aperture wasn't being recognized because it was in a folder. OK, now I can use my camera with Aperture.
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I forgot my security question and I cannot purchase anything on my iPhone. What should I do?
I forgot my security questions and don't know what to do. I tried to reset them it keep asking my security question which I do not know. Please help
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer. -
I have a brand new Ipod touch and it will not sync.
I have a brand new ipod touch and I cannot get it to synch with my itunes. I have two other Ipod Nano's that will synch up just fine. The computer has windows XP with the latest service pack on it. It does not recognize it as a device in windows, but sees my other two ipods. I have the latest itunes software on it. I even uninstalled it and reinstalled per the apple web site. I connected the ipod touch to another cpmputer and the usb port sees it as a device just fine. What do I need to do to this thing to get this computer to see it?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
The iOS devices use differnt drivers than a Nano and other simple iPods -
I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer
There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
Mylenium -
I'm not very tech savvy but am trying my best to use Disc Utility to copy my hard drive to a brand new external drive and am having the error "Unable to create...(Cannot allocate memory)".
Last night no problems, woke this morning and it was freezing so I forced a restart and got the grey screen with the folder and question mark. Ran off to best buy to get an external drive... Please help! Thank you!I have done both. When I hold down the "C" key it pauses for a few seconds while the cd spins and then the flashing folder icon appears.
Could be you have the wrong cd/dvd. The mac will only boot a supported cd/dvd for your machine. The flashing question mark indicdates your machine could not find a valid os.
When I hold down the "option" key for the startup manager the cursor comes up and moves but the actually manager doesn't come up no matter how long I leave the laptop on.
Not sure. Could be your machine does not support the startup manager. You would think the machine would ignore the key.
Where did you get the dvd? What is the number on the DVD?
What machine do you have anyway?
This site provides more information, but lacks security.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
or
This site provides more information, but lacks security too.
"A serial number is a unique, identifying number or group of numbers and letters assigned to an individual piece of hardware or software. It's used for various things depending on the product / brand but what is your Mac's serial number for and more importantly... what is it hiding and what can it do for you ?"
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html
( hint by K Shaffer ) -
just bought a brand new ipod nano and downloaded an audiobook borrowed from the local library. The book is there and playing but, I cannot hear anything. What am I doing wrong?
Does the same file play normally in iTunes? Do other audiobooks play normally on the iPod?
How does "borrowing" work? Does it require use of another app, other than iTunes, to get it on the iPod? -
I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.
iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I have a 2012 MacBook Pro and a brand new Apple TV, therefore I know I have the software needed, but I cannot get my AirPlay Mirroring icon to pop-up. What do I do?
Is your Mac up to date (10.8.2) ?
Is your Apple TV up to date (5.2) ?
http://support.apple.com/kb/HT5404
http://support.apple.com/kb/TS4215 -
After IOS 7.0.4 Updation My ipad 4 started to turn off frequently and i cannot use the ipad morethan 5 minutes, how to resolve this issue.
Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset.
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