I've upgraded from 4.1 tot 5 and under Help it still gives version nr. 4.1

I was advised to upgrade to version 5;after I did so firefox has restarted. When I op Help and thn open 'over firefox' it still s version 4.0.1 Mozilla Firefox EU euballot - 1.1.
Right under it says ´update toepassen´with a clickable button. I have done once more but nothing changes

i had the same problem but i just got a new video converter and made it convert videos to ipod/iphone format and then put them into itunes. i would suggest GOM encoder as the encoder can convert them and then once they're finished converting, put them automatically into your itunes for you. from there you can just sync them to your ipod.

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I have just upgraded from CS 6 (Dreamweaver) and now when I click on a picture on a web page in Dreamweaver it doesn't go to the folder where the photo is stored anymore. If this continues I'll have to go back to CS 6 as I have to put in alot of photos.

I have just upgraded from CS 6 (Dreamweaver) and now when I click on a picture on a web page in Dreamweaver it doesn't go to the folder where the photo is stored anymore. If this continues I'll have to go back to CS 6 as I have to put in alot of photos.

I am using dw cc and I just double click picture I want to change in dreamweaver cc and my image folder opens, select new photo and then it updates and I am good to go, I am using a mac

Upgrading from 7 to 9 and server monitor

We just upgraded from cf7 to cf9 and are getting a message in the server monitor that is is unavailable in this version. Our server is Windows 2003 and IIS6 with the standard edition.
It appears to be the issue covered by this tech note
http://kb2.adobe.com/cps/527/cpsid_52797.html
The files in the tech note though are for cf8, which we never had, so I'm not sure if it will work (and I'm a bit leery to experiment on a production server).
Matt

We did not do a 30 day trial install, if that is what you mean.
We did make a clone of the production server (since it is a vm) and installed it. The server monitor was not something we looked it. Our configuration has some quirks in that we process htm and html requests thru cold fusion. So that was the main focus and debugging nature of our testing. We also had some data source issues.
The server monitor is something we didn't have in 7, so I was just "checking it out" now that we are live on production.

Can i upgrade from CS5.5 design and web premiun to CS6 and still keep CS5.5 Dreamweaver

I want to upgrade from CS5.5 Design and web premium to CS6 standard. There are several programs like Dreamweaver that are not in CS6 standard. If i upgrade will i be able to keep the CS5.5 versions of programs that are not in the upgrade?

Yes, you can upgrade S&T editions by buying a commercial upgrade. Just make sure to pick the correct previous version during check-out or you'll get a serial number snafu...
Mylenium

I have upgraded from tiger to leopard and seem to have lost Photoshop 7.0. how do i retrieve it?

I have upgraded from tiger to leopard and seem to have lost Photoshop 7.0. Is it possible to retrieve it

Photoshop 7.0 only goes as far as 10.4.11
If you have a drive, you can put 10.4.11 on it or a partition of it
and save some money.
I am not convinced the upgrade is worth it,
but I just do simple things.

I'm upgrading from Audition 1.0 and can't register as it won't recognize my 1.0 number

I'm upgrading from Audition 1.0 and can't register as it won't recognize my 1.0 number

Hi Madny,
Welcome to Adobe Forums.
The activation server for the product is no longer available.
Please refer to below article for more information.
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
Thanks

I upgraded from 4 to 5s and now I cannot retrieve my photos or contacts, I upgraded from 4 to 5s and now I cannot retrieve my photos or contacts

I upgraded from 4 to 5s and now I cannot retrieve my photos or contacts?

Did you restore the backup of your iPhone 4 to your 5s? That's how you transfer the settings, data and purchased media to your new phone. See http://support.apple.com/kb/HT2109.

Can I upgrade from CS2 to CS4 and skip CS3?

Can I upgrade from CS2 to CS4 and skip CS3? It would save me time.

Colin,
>But I did exactly what everyone on here said they did, went onto adobe.com to do our research, saw that the upgrade works from CS2-CS4
Adobe shows there are multiple versions of the suites on their site and clearly points the way for purchasing at the Adobe Store. Just for the heck of it, I also went to MacMall.com and MacConnection.com, two well-known online resellers. I checked their Adobe CS4 upgrades, and they clearly indicate which older versions they are meant to go with. Not quite so clear from MacZone.com and a few other reseller sites I visited.
>I am an IT person for a printing company, and as such I spent hours upon hours preparing for this transition.
It took me just a few minutes to find the correct version I needed.
>no one can tell the difference, and most vendors don't know it exists. We could help you, but you didn't buy it from us."
Maybe the reseller you bought from is just sloppy and didn't mark the SKUs properly. But how is this Adobe's fault -- particularly when other vendors can and DO get it right?
Also as both Mac and Win upgrades are pretty much determined and marketed the same way, what does this sloppiness have to do with Mac market share?
But that said, there is enough good information on the Adobe site that should trigger some questions if you as the IT guy have any doubts and are responsible for buying for your company. At the least, doesn't it make sense to call Adobe and ask which SKUs you should buy? It could've saved hours of research time.
If you truly did your research and purchasing carefully and were still fooled, I suggest you start with a complaint to the reseller who sold you the goods.
Neil

Started to upgrade from Lion got interrupted and now it won't download

Started to upgrade from Lion got interrupted and now it won't download

Hello webejamn,
Thank you for the details of the issue you are experiencing when trying to download and install OS X Mavericks. It sounds like the download from the Mac App Store for OS X Mavericks was interrupted and didn't complete.
I recommend the following step when an Mac App Store download is interrupted:
If downloading an app is interrupted
Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you'd like to restart the download(s). Confirming will restart all pending downloads. For more information on this topic, see Mac App Store: How to resume interrupted downloads.
Note: The download time will vary according to the file's size and your Internet connection speed. Refer to this article about iTunes Store purchases for more information about download times for large files.
Troubleshooting the Mac App Store
http://support.apple.com/kb/ts3624
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have an IMAC and purchased OS X Lion to upgrade from the APP store, and launched the software for downloading, and I have been waiting on this for an hour, and it still says it's downloading? What do I do next?

I have an IMAC and purchased OS X Lion to upgrade from the APP store, and launched the software for downloading, and I have been waiting on this for an hour, and it still says it's downloading? What do I do next?

Welcome to Apple Support Communities
The OS X Lion installer takes more than 4 GB of space, so it is normal for most Internet connections to take the download more than an hour.
If you want to see the download progress, open the Mac App Store and go to Purchases.
Before upgrading, make a backup of your files with Time Machine and check that your apps are compatible > http://www.roaringapps.com

How much is the price of upgrading from CS5.5 Design and Web Premium to CS6 Design and Web Premium?

How much is the price of upgrading from CS5.5 Design and Web Premium to CS6 Design and Web Premium?
And why is this price not on the Web site?
And when will this price be added to the Web site? It's long overdue.

Sorry. After downloading required Adobe CS6 Design and Web Premium files and attempting to install, the error message "
The file archive part of Adobe CS6 Design and Web Premium is missing. You need all parts in the same folder in order to extract Adobe CS6 Design and Web Premium. Please download all parts" appears. Using Window 8. This happens on the Adobe Design and Web Premium CS6 installer file.

I upgraded from iPhoto to Photo and my pictures are disappeared ?

I upgraded from iPhoto to Photo and my pictures are disappeared - why ?

My question was so long, so I narrowed it down
I can't open my photos via Photos, and I made sure that they are on my Capsule - so I (think) I have them. But I can't import them to Photo.
How do I open iphoto Library with Photos?

Hallo, I want upgrade from LR 3 "student and teacher edition" to LR 5 "normal". Is it possible with a normal upgrade?

Hallo,
is it possible to upgrade from LR 3 "student and teacher edition" to LR 5.
Thanks

Yes, your license key functions just like the regular / full Lightroom key. Because you qualified as a student you just purchased at a discount.

I upgraded from leopard to lion and my epson printer will not work. I get a communication error

I upgraded from leopard to lion and my Epson printer will not work. I get a error message comunication error. What can Ido to fix this I bought a new USB cord and it did no good.

I suddenly had the same thing happen. I've had my new iMac for 3 months and at first my Epson Artisan 50 worked okay then yesterday I started getting the same error message other people on this support site have gotten. I tried ALL the advice given (deleating the Epson files from the library folder, etc. reinstalling older software) and nothing worked. With the newest iMac (and operating system) you cannot pick and choose which version of Epson software you want. You must use the 10.8 version or it simply will not open when you've downloaded it. Finally I found the comment above by den.thed and tried the OS X Mountain Lion: Reset the printing system suggested. As much as I hated to lose all my printing presets that took a lot of expiermentation to set up, I was desperate. I tried it and it worked. Now I just have to consult my old computer and try to recreate all my printing set ups. So to others with Epson / Apple 10.8 issues this may help when everything else fails. Thanks den.thed for your advice.

I accidently closed my window with all my app tabs, now the only window that opens was a 2nd one I had open. How do I get back all my app tabs from the previous window, and why didn't it give me the usual warning you are closing more than one tab?

I accidently closed the window with all my frequently used app tabs, now the only window that opens was an extra one I had opened. How do I get back all my app tabs from the previous window, and why didn't it give me the usual warning you are closing more than one tab? edit
Details

Then the (App) tabs from that window are lost unless you can restore an older copy of the sessionstore.js file (Time Machine?) that has that lost window.
*http://kb.mozillazine.org/sessionstore.js

I've upgraded from 4.1 tot 5 and under Help it still gives version nr. 4.1

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