I wanna buy the new album, It says you cannot complete the album.
I had pre-ordered an album and I got two singles. But then I canceled it. The Apple ID that i used is no longer verified in my old Yahoo account which I don't remember security answer so i can't open it. So I make a new account, I deleted the songs I got to my pre-ordered before. So I wanna buy a whole of that album in my new Apple ID, but it says "you cannot complete the album" Please help. I want the album.
nvm, try restarting iTunes and and try again, see what happens.
Similar Messages
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I try to buy drake new album but when I click on it a blank page appear and I can't buy it what happen?
Hello bignate455,
It sounds like restrictions may be enabled preventing in app purchases.
You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
You can choose to prevent access to specific content types:
Ratings (select the country in the ratings section to automatically apply the appropriate content ratings for that region)
Music and podcasts
Movies
TV shows
Books3
Apps
In-app purchases
You can also adjust the time necessary before a password is required to purchase content.
From: iOS: Understanding Restrictions (Parental Controls)
http://support.apple.com/kb/ht4213
Regards,
Sterling -
I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.
Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.
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Hello
i have a question i will open I tune but 1 min later there is wroten that my internet conection is wrong but
yesterday it was all good What can i do i will buy a new album??Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and pasted above -
I recently dropped my ipad and had to get a new one. I backed up the first I pad and used the icloud to reload all my data on my new ipad. Now when I go to backup the new ipad it says I cannot because I don't have enough ICloud storage available.
If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back. -
I just downloaded Ilife 9 and now my Iphoto doesn't open. The error message says: You cannot open your library using this version. Quit and use the older version. What can I do?
iLife '09 is not available as a download - it is only available as a purchase
iLife '11 is available as a DVD purchase and the compoments of it are available from the App Store (iPhoto '11 (version 9.1.5), etc)
Exactly what did you do? And exactly what does the error message say?
On the surface it appears that you are attemptying to open a new library with an older version (iPhoto '09 can not open an iPhoto '11 library for example)
LN -
For some reason I cannot uptade Modern Combat 4, every time I try upgrading an error message appears saying you cannot uptade since you do not own the major version of this software. I need to uptade to play online, any help would be appreciated.
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
I get the following error message when I connect a usb ethernet adapter to my new MacBook Pro: Unsupported - You cannot use an Apple USB Modem with this computer. I live where we only have dial-up and the Apple Store said this is what I need. In addition, when I connect the phone to the connecter it falls out, it will not click in.
Why are you using a usb ethernet adaptor? Just plug the modem into the usb port.
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When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
i can't make a call but i can received calls and send text messages its say you cannot make a call check the phone settings!
It is not a cell phone.
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what does it mean when it says you cannot update this software since you have not owned the major version of this softwear
What were you doing when this happend?
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I have made several purchases from the Apple Store, But when I tried to access them I receive a message that says 'Your computer is not authorized to play this track/album'. So I try to authorize and another message says 'You cannot authorize 5 computers at once.' What does this mean? I only have this one computer.
At some point other computers were autorized on your account.
Open iTunes and go to the iTunes store > Accounrs (in Quick Links section on the right) > sign in > From the you can use the Deauthorize All option. Apple limits use of this to once a year. After all are deauthorized you will be able to authorize your computer. -
I cannot log in to iCloud account on my notebook. It says :"you cannot sign in because of a server error".
Hello knitterspinnerweaver,
The article linked below details a number of steps that can help get you logged into FaceTime on your Mac.
Get help signing in to FaceTime, Game Center, Messages
https://support.apple.com/en-us/HT204408
All my best,
Allen -
When trying to sign into facebook in settings for ios6, I get an error that says "You cannot sign in from your iPhone since you have opted out of Facebook Platform." What gives?
More info: I've combed through the settings in facebook and there is nothing that shows I'm blocking anything from accessing it.Sure sounds like a Facebook setting. When you look at your Privacy Settings in Facebook (on facebook.com), you should see something under "Apps you use" that says
Turn off your ability to use apps, plugins, and websites on and off Facebook. After you turn this off, we will not store information about you when you use apps or websites off Facebook.
The "Turn off" is a hyperlink that shuts down the Facebook platform. If you don't see this, or if the wording is different, you may have (inadvertently?) shut this off, and should be able to turn it back on.
Edit: The sequence to that screen on facebook.com is: Privacy Settings (from the upper right dropdown), then "Ads, Apps and Websites" will have an "Edit settings" link to the right. This is where you'll see the "Apps you use" screen. -
I can connect to all my Iphone applications, however I cannot to Itune store from my Iphne. A message saying: you cannot connect to Istore, your connection appears off, pops up. Help please
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David
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