I wanna cancel my one-year plan now
I wanna cancel my one-year plan now, but since it is not my 12th month using it, I can't cancel it on the Adobe creative cloud website.
Could you help me to cancel it?
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Similar Messages
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How do I cancel my one year plan for Adobe After Effects?
So i signed up for a one year plan for Adobe After effects, and I have only had it for less than a week, so how can I cancel my plan, and get my money back?
Hi Jarlwhynot,
Please contact the support to get the refund processed for your cancellation:
Contact Customer Care
Regards,
Sheena -
One-year plan: What happen if I cancel it now?
I chose a one-year plan. The renewal date is November 13, 2015. If I cancel it now and don't use the service, will I still have to pay for the next 10 months?
Hi one-year plan,
Please refer to the terms as given in the link below:
Adobe - Subscription Terms
Regards,
Sheena -
I'm trying to cancel my Photoshop one-year plan and change to a full student annual plan, but when I click on cancel plan it only tells me to view my billing info which doesn't help at all!
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Upgrade single to all Cloud http://forums.adobe.com/thread/1235382 may help -
I need to cancel my one year membership
Hi, I'd like to cancel my one year membership plan.
I think it renewed automatically, but I didn't want to.
Should I pay 50% of the one-year plan, though? Please help.This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
How can i cancel my one year Creative Cloud Student and Teacher Edition?
how can i cancel my one year Creative Cloud Student and Teacher Edition?
when i click on customer support..
i get this error -
I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan?
Great thanksYes and yes.
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Hi:) I want to cancel my "one year membership" for the education-programm without loosing to much money. Are there any good ideas?
You paid for one year and that's just it. If you don't use it then that's nothing anyone can change. feel free to contact sales support.
Mylenium -
i cancelled my one year subscription on 18th march 2015 but was charged Rs.1600 for this month. your customer care told me in a chat that it will be refunded. may i know when is it going to reflect in my account
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
credit card number change, your company can not charge , so , what can I do ?because I buy one year plan ,
but the plan stop already ,I can not change the credit card details.
So, I need to buy one more year or can continous the paln with changing the credit number?Hello pen pang,
if your Photoshop is a part of Creative Cloud you can use "Manage your membership and payments|Creative Cloud" at
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>>
Payment & credit card >>> Help changing the credit card on your account >>> from there see what hints are listed.
On the other hand I'm sure that you can use the recommended procedure with a "normal" PS too.
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
If you need these explanations in another language, please use "Change" at the end/bottom of the website from above
Good luck!
Hans-Günter -
I've a ipod nano general 7, I've just used it one year. Now, I can't charge the battery. When charging, the icon shows full power. But when I disconnect, the ipod becomes dark, no power is keeped. Why, the battery doesn't work ? the life of my ipod's battery is too short ?
Howdy tamsg,
Welcome to Apple Support Communities.
The article linked below provides a lot of great troubleshooting tips that can help you resolve the issue with your iPod nano charging or displaying a blank black screen.
iPod nano (7th generation): Hardware troubleshooting - Apple Support
So long,
-Jason -
I want to cancel my one year subscription.
I buy a one year photoshop student and teacher one. But I do not need it, How could I cancel it?
My above link was for an Acrobat.com subscription (since you posted in the Acrobat.com forum).
Now I see that you want to cancel a Photoshop subscription: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
Creative cloud software says my free trial has expired, but I have bought one year plan
I bought one year student plan to use creative Cloud for my homework. But every time I try to use the software, it always say my trial has expired and I have to buy the actuarial software. I don't get it, I paid one year student plan, why I always use the trial. Now I can't even use it on my Mac anymore. I have homework due next week. I really need help!!!
ThanksHi,
Please refer to the help document below:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena -
Hi, I was just wondering if you could help me with a question. I bought a pre-paid one year redemption card from PC World in February and have the complete bundle of all CC apps, I noticed that the Complete - for new customers is now listed as ... so once my one year code expires will I still be able to purchase yearly again and get all the CC apps in a complete bundle?
you'll be able to subscribe to all the apps offered at the time you subscribe.
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I'm thinking about buying adobe photoshop cc and the plan says to buy it for one year. Does that mean I can only have adobe photoshop for one year?
Yes, that's correct, it's a subscription service. You will have to pay every year (or every month after the first year) to continue to use the software.
-Noel
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