I want a refund for $40.00 for the extra icloud storage i purchased How do I go about getting that done
i want a refund for $40.00 for the extra icloud storage i purchased How do I go about getting that done
Try this discussion...
https://discussions.apple.com/message/19339519#19339519
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Similar Messages
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Can I creat an new iCloud account and make it the primary one for my backups and buy extra iCloud storage for it? Thank you
Hey Hindfromlondon,
Welcome to Apple Support Communities. Since you are posting here, I take it you already have an Apple ID.
You can setup that Apple ID to work with iCloud. See:
Set up your Apple ID for iCloud and iTunes - Apple Support
And you usually want to stick with one Apple ID as having multiples can cause confusion (especially with purchases).
Frequently asked questions about Apple ID - Apple Support
What is an Apple ID?
An Apple ID is a user name you use for everything you do with Apple. Creating an account for an Apple service, such as the iTunes Store or the App Store, creates an Apple ID. Apple ID allows you to access other Apple services. You don't have to create a new account for each service—just use your Apple ID.
For a complete list of all of the places you can use an Apple ID, see Where do I use an Apple ID.
and further down:
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
Regarding iCloud storage check out
iCloud storage upgrades and downgrades - Apple Support
I encourage you to read all about it as there's lots of information out there.
Take care,
Nubz -
Hi
I am using OS 10.6.8 and just installing logic pro 9. I am downloading the extra 20gig of material - the additional content packages. I am installing Logic on my laptop as well and dont want to download the extra 20 gig again. How do i go about transferring it from the computer to the laptop?
ThanksAnd now a second newbie question. I have downloaded the additional content and booted up logic for the first time, but the apple loops have not installed and logic is asking me to reinstall the apple loops. But how do I do that? I can see they are in the libray so have downloaded.
Thanks -
How do I get a refund for extra iCloud storage I just bought? I can't figure it out
I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system. The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed. I'm hoping it goes through and will be watching my credit card statement closely for the next week. Apple will call me back a week from today to ensure the refund was processed. -
I renewed my subscription for a third party app and was charged TWICE! $38 bux a pop. How do I go about getting one of the charges refunded?C
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I recently got a free £25 itunes gift voucher, i used it the other day and the amount was deducted off the debit card. Having looked at my bank statement i found that i had also been deducted the same amount of my debit card. Long story short, itunes has charged my gift voucher & my debit card. How do i go about getting a refund for the amount deducted on my debit card.
If the page that you postted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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Refund for extra iCloud storage
I bought a 20GB storage upgrade for icloud. I find I don't need it and my receipt says to contact apple for a refund. How, exactly, do I make that contact? I have been all over itunes and the apple store and can't quite figure out how to request a refund.
I am relatively new to Ipad and completely new to icloud. I bought the latest one recently for educational purposes for my special needs daughter. I spent $20 first and then another $40 and none of this stopped the pop up messages about not having enough icloud storage.
Took me some time to realize (yes, THAT long and THAT much$$) that I could just live with the 5GB of free storage. Following Julia22's post (thank you, by the way) I called that number, apple person asked a series of questions for id purposes then asked the reason for my call, after explaining he put me on hold and came back saying it needed to be handle by refund department. He also said that someone was going to give me a call in 48 hours or less. I made the phone call on a Saturday night. Let's see what happens. -
Can anyone help me change the DOB on my sons profile for his apple I'd so I can setup family sharing? I originally put both ids in my name. He is 19 do it keeps saying needs my permission but no instructions in how to get that done? His phone was stollen once last month need to get this done ASAP to prevent future headaches. Ty
You can not change the date of birth on the account. Apple makes that clear up front when the account is created.
The only way to "fix" this is going to be for him to create a new account with the correct information. Any apps purchased with the old one will need to be re-purchased with the new account. They can not be transferred. -
Firstly, I can't open iPhoto on my macbook as of a few days and could it have anything to do with a problem I have updating my iPhone's software as I've downloaded extra iCloud storage but I still can't get the iPhone to recognise the space for software
No. With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
For the iPhone issue ask in the iPhone forum.
OT -
How can I cancel my order for extra ICloud storage space?
How can I cancel my order for extra ICloud storage space?
I don't need it afterall...Call Apple. 1-800-My-Apple
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I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?
Sign in, activation, or connection errors | CS5.5 and later
For your payment issues you will have to contact ales support.
Mylenium -
If I pay for extra iCloud storage will I be able to download more of my magazines?
If I pay for extra iCloud storage will I be able to download more of my magazines?
Welcome to the Apple community.
No. To do that you need more space on your phone. -
My daughter has just bought me an iPad 2 from Dubai and set it all up for me but unfortunately the iMessage function doesn't seem to work. We keep getting messages,when trying to activate it, that there is a network connection problem - help!
Thank you both for your responses but my daughter was reassured by the salesman in the iStyle store (official Apple store in the UAE) that iMessages would work but conceded that FaceTime wouldn't. My iTunes account is registered in the uk and my daughter's iPhone has iMessages even though she bought it (and uses it) in Dubai. Can anyone else throw any light on this?
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Usually there is a upgrade path for current users of the software at a reduced price. I dont see anything like that for Lightroom 6. Will I have to pay full price just to upgrade to the new LR6 standalone version???
The standalone upgrade is 79 US Dollars.
Go to Products, select Lightroom 6, click on Buy, select Upgrade instead of Full -
Blocking cookies -
I was told there was a cookie tab under Privacy with a choice for EXCEPTIONS
- but 3.6.12 doesn't have it
- how do I block a cookie that keeps coming back
using 3.6.12To see all the History and Cookie options, select: Tools > Options > Privacy > History: Firefox will: "Use custom settings for history"
See:
* [[Blocking cookies]]
* [[Enabling and disabling cookies]]
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