I want a refund for an app that I have accidentally downloaded( I got the regular version of x plane thinking it was the hi def version)

I bought the normal x plane thinking it was the hi definition version, I did not play the regular but bought the hi rev version to . I would like a refund so that I can buy another app with that money. I uninstalled x plane ( regular)

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).

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I want a refund for an app that didn't work

How do I get a refund for an app that does not work as described? I went to iTunes and chen I click on the "report a problem" link it just takes me to the apple website and I ahve no ides how to proceed.

Click "Support" at the top of this page, then click the link under "Contact Us".

How do you get a refund for an app that was purchased through the new App Catalog for a WebOS app!

Hi,
I just purchased a Dictionary app from Palm's App Catalog, the product is listed as: English Dictionary and Thesarus by Ultralingua, Inc. and it was not something that was advertised correctly and hence is not something that I want.
It costs a whopping $9.99 and if it was as advertised, it would have been worth the money but it is not.
I've had Dictionaries on my Palm Devices so when I saw the first directory for the WebOs for use on Pre, I immediately got it.
However, unlike my old Palm dictionaries, this dictionary requires you to have a network connection. Something that is not useful for me. I sometimes like to look up word while on the subway to work (I live in NYC) where this is no network connection.
There was nothing in the description that said it 'required' a network connection, and considering that all of the dictionaries I have gotten in the past did not require a network connection, I assumed (since it didn't state anything) that I could use it off-line.
Heck, since you are required to use this dictionary online, I might as well use google to lookup a word and that is free!
So I believe I was tricked into getting this app, and I want a refund!
And there doesn't seem to be a way to get a refund for an app that did not disclose it's requirements before I made my purchase.
Thanks for you help in finding out how to get a refund when its needed!
Rob
Post relates to: Pre p100eww (Sprint)

Palm does have the ability to remove apps remotely, that was added in the last update.
I knew that would be Palm's response, but I earn you now, Palm better make sure they put a better description on these apps. And in this case its Palm's fault for not disclosing that this app required network support in order to work.
They should at least make that part of a feature description.
This is the second app that I purchased that was not advertised correctly. So I far I have spent good money on crap only because the descriptions did not contain the right info.
I see the only solution is to make all apps have at least a one hour free trail, or whatever free trial you want.
I and I'm sure I'm not alone can't keep purchasing stuff that either doesn't work as advertised or is misleading in the description.
I mean really Palm, you approved a dictionary app that just does a google in the background and displays the definition.
I can do that same thing by typing it on my Pre and hitting Google?
I still feel cheated and ripped off.
I signed up for Palm and WebOS because I wanted to give you a second chance but that love only goes so far. I think Andriod will be in my life soon. I can't stand by and let myself be taken advantage of.
I just can't believe how angry and upset I AM over this.
Rob

TS1702 How do I get a refund for an app that did not work/deliver well at all?

How do I get a refund for an app that did not work/deliver well at all?

You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support.

HT2693 haw do i get a refund for an app that do not work properly (t3 magazine no sound when play the articals)

haw do i get a refund for an app that do not work properly.
i tryed all the troublesooting and still not working properly
the app is T3 magazine ther is no sound when playing the articles on the player
thenks

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

How do I recover a file what was written in the 'notes' app that I have accidentally deleted?

how do I recover a file what was written in the 'notes' app that I have accidentally deleted?

If you have an iTunes backup or iCloud backup containing that note you can restore from that backup.
If you have no backups the note is gone.

How do I get a refund for an App that does not work correctly?

How do I get a refund for a App (Express Newspapers) that does not work correctly?

How to report an issue with Your iTunes Store purchase

How can I get a refund for an app that did not download/do not now want

I decided to buy an app that cost £39.99. It did not download & still has not 24 hours later. Meanwhile iTunes have emailed a receipt for the payment. I have clicked on Report a Problem on the receipt but it does not lead anywhere. Suggestions please.

Once you buy it you have bought it and Apple generally does not do refunds. You can ask but it will have to be an exception.
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
What can be done is try to redownload the app.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519). Additional tip at https://discussions.apple.com/message/24176756#24176756 Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right. Click on Purchased on the right side under Quick Links (see https://discussions.apple.com/message/26364186#26364186) You can re-download your available previous purchases.

HT3702 Does anyone know how to get a refund for an app that is no longer required.

I have downloaded apps that I no longer require, does anyone know how I can get a refund. I would greatly appreciate any assistance.

Apple considers all sales to be final. There are no refunds. Especially no refund just because you think that you don't need to use the app anymore.
When you don't need your vacuum cleaner any more because you have a new one, does Walmart let you bring the old on back for a refund?

TS1702 How can I get a refund for an app that I accidentally purchased. It's called "Flash Drive Pro". I was feeling sleepy while trying to find apps to download and try out. Can I get a refund?

I accidentally downloaded a paid app, while laying down on my sofa and while fighting to stay awake. But I fell asleep and woke up just in time to see me press "Yes" on the "Are you sure" question (at least the way I remember it).
Are all sales final, or can I get a refund?
signed
a big dummy.
Ray Feliciano
[email protected]

You can plea your case here:
http://www.apple.com/emea/support/itunes/contact.html

I paid for an app that is not been downloaded

I downloaded the App for Ice age storybook and then selected to buy the other 2 stories within the app. now I'm charged for the App and it was not downloaded and even the free one is not working.

If you open the App Store and go to Updates (on the bottom) and then Purchased (near the top), you will see your app there and you can download it again.

How can I get a list of all apps that I have ever downloaded?

I understand that I can go the the iTunes account info, but the information is presented in a format that is plain unusable.
Is there a way I can view this information and compare it to the apps that I currently have on my system?

Itunes>Store>View My Account>Purchase History.
That's about it unless you've saved the emails you get every time you make an itunes purchase.

HT4623 My iPhone 4 apps that already have been downloaded cannot open I have tried everything from pressing the home and the on/off button at same time to reboot and deleting the apps and reinstalling then but nothing is working any ideas?

I cannot add image I don't know how to sorry

Hi teinefob9,
So let me get this straight. Are you saying that when attempting to access applications that you have downloaded to your iPhone, they don't open at all no matter how much you tap on them?

I want a cash refund for an app that bought in App Store

How can I do it?

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
You might be lucky to get a refund at all since all sales are final. I would not expect one in cash. I do not see Apple mailing a check to you.

How do I get a refund for an app that does not work?

Recently downloaded an app for my iPod Touch. It said it was compatible, but when I try to open the app, my screen goes blank for 3-5 seconds and then goes back to the menu page. After reading further reviews of this app, several people are having the exact same problem. I reported the issue to both Apple and the app manufacturer, but did not receive a response from either. Apple then proceeded to charge my credit card as usual.
The amount of the money ($3) is not significant, however, I feel that Apple should have a reliable way for customers to report problems with the apps they download and are being charged for. I realize I could simply contact my credit card company and have the charge disputed, but there should be a way to deal with Apple directly on this.
Does anyone have any input or experience with this?
Thanks!

Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

I want a refund for an app that I have accidentally downloaded( I got the regular version of x plane thinking it was the hi def version)

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