I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before

Most of the people on these forums, including myself, are fellow users - you aren't talking to iTunes Support here.
Have you contacted iTunes Support as was suggested on your duplicate posts :
https://discussions.apple.com/message/22178793#22178793
https://discussions.apple.com/message/22178411#22178411

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Hi today i bought an itun gft card from shop ,but i found it doesnt work and display "the code has not been proprly activted". why and how to fix it up

hi today i bought an itun gft card from shop ,but i found it doesnt work and display "the code has not been proprly activted". why and how to fix it up

The people at the store the gift card came from didn't activate it. Ask them or the iTunes Store staff for assistance.
(122684)

I have nought PDF Export but the software has not been sent and I can't find out how to complain!

I have bought PDF Export but the software has not been sent. How do I get the software? This is the second time money has been taken and nothing has arrived!!!!!!!!!!!

PDF Export is a online service. It isn't a software for installation.

HT1379 The USB ports on my 30" Cinema are not working. The monitor has not been used for a year or so, and the computer is a Mac Book Pro, 1012 model running OS Mavericks. I need to move the computer between two locations, and the other monitor is a 27"

The USB ports on my 30" Cinema HD display appear to not work. The monitor has not been used for almost a year, when I upgraded to a new Mac Book Pro and the 27" retina display. Now I need to move the computer back and forth between two locations using the two displays. The need for operating USB ports is essential. Any ideas. The display appears entirely normal. Am running OS X 10.9.

Disregard, problem solved.

Excel cannot open the file beacuse the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file [help]

Hi,
I have a excel file that I have been using since beginning of year.
Yesterday, I tried to open it but a message comes out "
Excel cannot open the file beacuse the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file"
After I click yes, the page is blank. The file is about 400kb in size.
I have try open and repair and third party repair program and not working also.
I would appreciate a lot if you can help me.
Thank you very much.

Per your post, this problem might be caused by malware on the affected machine.
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/09/07/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx
In order to clean your machine, run Microsoft Safety Scanner (http://www.microsoft.com/security/scanner/en-us/default.aspx) to kill the malware, and then repair Excel file itself.
If this is not the case, feel free to post back and let me know. Thanks.
Tony Chen
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I do?

AirDrop used to work between my iMac and MacBook Pro. Now, when I try to transfer a file (either direction) I get a message that my certificate is invalid or that the file has not been accepted. What do I dot correct this?

Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186

TS1292 When I redeem my itunes card, it states that the card has not been poperly activated. I received this card as a gift, so I don't have a receipt, and unable to take it back to a store to activate. What else can I do?

When I redeem my itunes gift card, it states that the card has not been properly activated. I can't provide a receipt as it was a gift. Is there another solution?

Does the person who gave it to you still have the receipt ? You can try contacting iTunes Support and see what they say (you will probably need to give them images of the front and back of the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

Hey there alaili55,
Welcome to Apple Support Communities.
It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.
Resolve iOS update and restore errors in iTunes - Apple Support
Cheers,
-Jason

TS4000 I have been away for 2 weeks and a message appears on my iPad which is preventing me open my iPad. "iCloud backup. This iPad has not been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi" Help?

I have been away for 2 weeks and a message appears on my iPad which is preventing me open my iPad. "iCloud backup. This iPad has not been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked and connected to Wi-Fi" Help?
What do I do to get rid of this message as it is preventing me accessing the iPad or closing it down?
Thanks
AndyNess59

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again. Finally, open Settings > iCloud > Storage & Backup, and make a backup. The device will be backed up when it's plugged to the charger and connected to your network

My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct.I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

My IPad screen is frozen with a message stating that the IPad has not been backed up to the ICloud for 7 weeks, this is not correct. I cannot get the messageto clear and cannot access any of the other icons; is there an emergency reboot process?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

I purchase iphone from saudi arabia (mobily telecom), can i use this mobile in pakistan and other custires. and how i know this phone is carrier unlocked..

i purchase iphone from saudi arabia (mobily telecom), can i use this mobile in pakistan and other custires. and how i know this phone is carrier unlocked..

It will be locked to mobily telecom, and according to Apple's list of supported carriers and their features (http://support.apple.com/kb/HT1937) they do not offer unlocking. Since only the carrier it is locked to can unlock it, you have bought a useless phone.

I have a problem with iPhone is that I can replace it at points of sale in the U.S. because I bought from Saudi Arabia because the problem I think in the hard ware software worked more than 3 times did not fix

dears,
I have a problem with iPhone is that I can replace it at points of sale in the U.S. because I bought from Saudi Arabia because the problem I think in the hard ware I do resoftware more than 3 times did not fix.
Network also always missing.
I am living in KS Wichita. I hope you help me pleas.
Regards.

iPhone warranty is not international. You will have to return your
iPhone to Saudi Arabia for repair/replacement. Either take it back
yourself or send to friend/relative for them to take to Apple. Apple
will not accept international shipments for repair nor will Apple
ship repaired/replaced iPhones out of the country where the repair
was done.

My Ipad has a message on the screenthat indicates that the unit has not been backed up for two weeks. When I press the OK icon nothing happens. I tried to shut the unit down and the red slider does not function.

My Ipad has a message on the screenthat indicates that the unit has not been backed up for two weeks. When I press the OK icon nothing happens. I tried to shut the unit down and the red slider does not function.

A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo reappears, release both buttons and await restart.

Iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?

iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?

Greetings bruce0bruce,
It seems your device is not functioning, and the Sleep/Wake button isn't working as well. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

HT5295 I have read the other comments of others with the same problem of downloading podcasts and submitted my comment,but there is still no fix to the problem.Does anyone know why the trouble has not been taken care of?Who is the person dealing with this

the podcast app is not fixed still wont download,did not find any solutions with anyones comments,they all have the same problem with this app.So how can you say the problem is fixed,get someone who knows how to really do something so it is not a recurring topic of frustration!!!!!

You might get more replies to this (but not from Apple, who you will recall, do not monitor these discussions) if you had posted in the Podcasts for iOS discussions, but never mind. At least in this post you've mentioned that your problem is with the Podcast App, something you didn't mention in your previous post. Consequently, my comments were based on "problems downloading Podcasts", not "problems with the new Podcast App".
(I don't use the new Podcast App, since I cannot install iOS 5 on my Touch. So I stick with the older method of listening to Podcasts on my iPod.) That said however...
It cannot have escaped Apple's attention that the new Podcast App has not been well received. Although these discussions tend to focus on what's wrong rather than what's right, it does appear that the App hasn't been well thought out.
In particular, the Auto Play feature, which - once an episode has finished playing, the "next most recent unplayed episode" will begin. Now, maybe I'm wrong but to me that means that it plays the Podcasts in reverse date order, so episode 19 will play after episode 20 and episode 18 after ep.19! That is how the iPod Classic plays Podcasts by default and the Classic forum is littered with posts from people who think this is barmy. (I think it's barmy too!)
I use an iPod Touch as well. Although not perfect, playing Podcasts on the Touch is far easier than on a Classic.
You are unlikely to find any "solutions" to the issues with the Podcast App, because the "solution" is for Apple to redesign it.
If you are assuming that the update of 25th july is a claim that it's fixed... oh dear! I notice that the App views, shown in the Store, still include that "tortoise and hare" screen with what appears to be the transport mechanism for a reel-to-reel tape deck. That alone tells me there is no real improvement to the App. It really is the worst graphic Apple have ever produced! I'll be surprised if anyone under 35 recognises that graphic as a reel-to-reel tape deck.
Actually, I have a question for you.
If you have the Podcast App installed on your Touch, does that mean that the previous method of listening to Podcasts has been removed from your iPod, or can you still access them in the Music App? If you can, abandon the Podcast App and use the old method. If not, please warn me in order that I don't purchase a new iPod Touch until Apple fix this!
Sorry I can't be the bearer of more positive news.

I want a solution to my problem and i hope to see any number to contact you for information i'm from saudi arabia and the problem has not been solved so far and i sent my problem via a Email twice before

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