I want activate my server 2012 R2, irror showing key is not valid

Dear Sir,
                I want to activate my server 2012 R2 standard but when I put the activation key error showing key is not valid. then I talk to Microsoft customer care they told
me some error in your installation id, and key product key is ok. so please help me how to activate my server 2012 R2 standard. its urgent.
Thanks & Regards
Arjun Saini 

have you installed the server using evluation edition.then you can convert it using dism.exe
please refer the below article
Converting existing Windows Server 2012 versions
At any time after installing Windows Server 2012, you can run Setup to repair the installation (sometimes called “repair in place”) or, in certain cases, to convert to a different edition.
You can run Setup to perform a “repair in place” on any edition of Windows Server 2012; the result will be the same edition you started with.
For Windows Server 2012 Standard, you can convert the system to Windows Server 2012 Datacenter as follows: From an elevated command prompt, determine the current edition name with the command
DISM /online /Get-CurrentEdition. Make note of the edition ID, an abbreviated form of the edition name. Then run
DISM /online /Set-Edition:<edition ID> /ProductKey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX /AcceptEula, providing the edition ID and a retail product key. The server will restart twice.
For Windows Server 2012 Essentials, you can run Setup and convert it to Windows Server 2012 Standard by providing the appropriate retail license key.
From <http://technet.microsoft.com/en-us/library/jj574204.aspx>
Darshana Jayathilake

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