I want crowdstar toolbar but says I already have a toolbar powered by Ask?

I just got this computer and installed Mozilla, I am trying to add my crowdstar toolbar like I had before, but it keeps telling me that I have a toolbar powered by Ask already installed and it won't let me install it, yet I have no idea which toolbar if any are powered by Ask and would love to know how to fix this problem. I get extra rewards for the games I play on Facebook with this game bar. Thank you!

See:
* https://support.mozilla.com/en-US/questions/898312#answer-277766

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