I want help instaling creative cloud. it says that my browser is unsupported even though i have google chrome as deffered
i am seeking help installing creative cloud. My browser is no longer supported it says. i have google chrome as my deffered browser. i am sorry but i am a complete amateur and not very technical savvy
Thanks a mill
CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654
Thanks, ill try this now.
UPDATE!
Followed the instructions and it works! Thank you for the help
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I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.
This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
My creative cloud desktop say that i logoff! I can't login and download nothing
My creative cloud desktop say that i logoff! I can't login and download nothing
Thanks for your helphttp://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
Just got a MBP 15" 2Ghz Intel Core I7, 4GB memory, LION 10.7.1 and I want to install FCS it's says that is not compatible ? any suggestions?
http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359 -
On Maverick my i cloud will not change the verification phone number even though I have change the phone number in apple and on contacts and restarted the computer. Help? I can't get the code necessary to fix the keychain without it.
You can change the phone number the verification code is sent to from a device or Mac that has your iCloud keychain enabled as follows:
In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
In OS X Mavericks v10.9, choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number under Verification number is correct. If not, enter another phone number.
If you don't have access to a device or Mac with your iCloud keychain enabled, you'll have to contact Apple support to verify your identity and get assistance making the change: http://www.apple.com/support/icloud/contact/. -
I purchased photoshop cs6 3 years ago via download, I copied to my own disc. Now I need to install on computer again and I get the message that the disc is counterfeit even though I have my serial number. Help!
download the installation files and install:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I can't save previous word files I have into iWork's, I have dropped the file into pages, but it says it can't convert text, even though I have changed a selective fond from pages! Help!
Take us through this in more detail.
What is the Word file? From a PC?
What version of Word and what is the file extension?
What is it about the text that is different?
When you say fond do you mean font/typeface? If so what font, and is it on your Mac? Is there something special/different about this font?
Peter -
My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?
Can you acces the the account on another device?
Try contacting your email provider. -
I have an ios 6.1.6 ipod 4 and the imessage app keeps saying that the messages wont send even though im on wifi ive tried resetting the network settings and signed in and out is it because of the ios that the app isnt working?
Hi Marius,
If you are having an issue with being unable to send from the Messages application on your iPod touch, I would suggest that you troubleshoot using the steps in this article -
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
When i sign n creative cloud i says that i have been signed out ...why?
Help
Hi Guapboii,
Welcome to Adobe Forums
Use the link mentioned below for the solution.
You are no longer signed into your Creative Cloud applications
Let us know if that helps!
Thanks
Garima -
My Creative Cloud applications are listing as trial is expired even though I am an active member
I have bought the adobe creative cloud for a year that pay$20 a month. Now I can not use it anymore because it said the trial has expired. So how can i solve the problem?
Hi titi23,
Please click on on the license this software tab and sign in with your Adobe ID associated with creative cloud subscription when it prompts trial expired window. your CC apps will get activated.
Try this and let us know if it works.
Regards,
Ashish -
I downloaded Mavericks but can't get past the install; it thinks my hard drive is reserved for Time Machine. I have an external hard drive but dis-connected that before download.
I have Time Machine turned off.Check to see if you have a file name Backups.backupdb on the disk drive.
If the installer sees such a file it assumes that the disk drive is being used by Time Machine.
Allan -
If you're already on an installment plan for $9.95 per month that includes only Photoshop CC, how do switch plans to obtain the combination Photoshop and Lightroom plans for the same price?
Thanks,
DennisCancel old and buy new is the only way I know, but you MAY be able to exchange
Return, cancel, or exchange an Adobe order -
When trying to print on my HP PSC 1510 printer i get the message: "makequeuesagent wants to make changes" and asks me to enter my password.
I have had this iMac and the printer since 2008 and the first time i have heard of "makequeuesagent".
If I click "cancel" my printjob continues without problems - but the message pops up again next time i want to print.
Should i worry about malware - or just enter my password to get rid of the message?JGR911 wrote:
I have had this iMac and the printer since 2008 and the first time i have heard of "makequeuesagent".
If you have been printing before and no recent OS X changes, then I would highly suspect a compromised printer or drive, or perhaps a permissions problem with your Mac.
What you should do is first run through these steps to eliminate the Mac as the problem, you could be having other issues that is causing this issue.
..Step by Step to fix your Mac
Then I would check with HP support page and see if your machine requires specialised drivers installed and/if it requires a update.
I would uninstall the HP software and reinstall it with the more recent version.
Lastly if you contact HP and they have no idea why this is occuring, I would suspect a compromised printer by hackers, which has been going around lately, ask HP if there is a method to flush their printers RAM/firmware etc. -
I just purchased new music from the iTunes store. When I synced my iPod, it gave me a message saying some songs could not be played on my iPod. Some of these were older songs that had been on my iPod previously, others were some of the new purchases.
What is the error message iTunes is giving you when you try to sync these tracks?
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