I want my iPod nano back

I was told about the replacement iPod nano 1st gen replacement program and my iPod was elegible. First they said Apple would replace the battery. And now I find they are sendirng refurbished iPod Nanos 6th gen, any color.
I want to know if there is any way to get my old iPod nano back. It was working perfectly, it was almost new after all this years. I want to keep it. I assume the risk if it explodes, i've already been warned. I don't want the iPod 6th gen, I already have one. It's the iPod nano I like the less of all history.
Please Apple, since you haven't specified what would you replace with I want to have the chance to choose now and I want my old iPod nano 1st gen back, please, it's very valuable for me, my first iPod, don't dare to depiece it. It's it too late? Where can I email/phone? Nobody on the support lane can help. Pleaaaaseee!!!
BTW: iTunes Match works very poorly!

Sorry, but it is too late. I am in the same boat, and I am NOT happy about it. I asked your question and a dozen others when I was on the phone with Customer Support for about half an hour today. The CS rep was very nice and really took time to talk to senior support managers and even the people in charge of the replacement shipments, but there was nothing positive he had to tell me...
Once they have your iPod, it is gone. They have NOTHING in place to allow you get it back (not surprising) or to do anything else. You cannot request a refurbished 1G (the ones they already had are long gone and they are NOT refurbishing the ones people are sending back... they are just removing the parts they can re-use to refurbish later gen nanos... so there are no 1Gs to be had), you cannot request a certain color (or request NOT to get a particularly ugly color) of the 6G, etc. All you can do now is just wait to see what color square, ugly refurbished 6G they send you.
All you can do is call Apple and ask to lodege a complaint. The CS rep filed a complaint for me, because if Apple had simply been honest and told people what the plan was upfront (hmmm... what a concept!), I would have kept mine (and would have been perfectly happy to do so). I loved it, and didn't use it very often (so the battery risk was minimal)... and I would NOT have sent it back if I had known that I would NOT be getting a 1G back!

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Here is one such product.
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Hello bigali,
Your options are kinda limited. I would use this first:
Downloading past purchases from the App Store, iBookstore, and ...
Then check here for the non-purchased items:
https://discussions.apple.com/thread/2452022
You want to rebuild the library first, then sync the ipod.
Here is a good idea for when your done:
How to back up your media in iTunes
Hope this helps.
~Julian

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This is a problem I've had before too, but it's fairly easy to fix without even using iTunes:
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cheers
Lee

This would be a good place to start.
http://depot.info.apple.com/ipod/
Mort

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I just sent my iPod back and just want to know if i did the right thing.
Ok heres my problem, My wheel works 80% of the time and it normally freezes 50% of the time. I cant charge it either as every time i plug it in the lcd light turns of and it slowly fades. (like the gameboy colors when you turn them off:P)
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Product replacement pending?
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Would i get a straight replacement?
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Take your iPod Nano back to the Apple Store. Let them see what you are seeing. Only this time............
Prior to leaving the Apple Store: ***Make sure you have the store staff power the iPod Nano up and demonstrate that it is indeed working properly to your satisfaction.***

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iPod nano
Features Guide
http://manuals.info.apple.com/MANUALS/0/MA101/en_US/iPod_nano_Features_Guide.pdf
Updating and Restoring iPod Software
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If you choose to restore, all data is erased from your iPod nano, including songs, files, contacts, photos, calendar information, and any other data. All iPod nano settings are restored to their original state.
To update or restore iPod nano with the latest software:
Go to www.apple.com/support/ipod and download the latest iPod Update. The update has the latest software for all models of iPod.
Double-click the software installation file and follow the onscreen instructions to install the iPod update.
Connect iPod nano to your computer and open iTunes. The iPod Updater application opens. If you’re using a Windows PC and the iPod Updater application doesn’t open automatically, you can find the updater by choosing Start > All Programs > iPod.
Follow the onscreen instructions to update or restore iPod software.
Thanks for reaching out,
-Joe

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Hello AzureEnergy,
The following article provides information and troubleshooting steps that can help get your iPod Nano back up and running.
iPod won't turn on
http://support.apple.com/kb/TS1383
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http://support.apple.com/kb/TS3474
Specifically -
Try putting the iPod into disk mode:
Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
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My issue is still not resolved. What do I do next?
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Thanks for using Apple Support Communities.
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I am trying to put my iPod nano back to restore on iTunes, and it asks for my pw which isn't the same as my Apple ID and pw. I am really stuck. please advise?

torinta wrote:
the nano screen comes up with a message 'do not disconnect'.
Do not reset your iPod if…
If your iPod is connected to a computer and displays any of the following messages, you should eject the iPod from within iTunes instead of resetting it:
Connected. Eject before disconnecting
Sync in Progress. Please wait…
Do not disconnect
Tip: Check out this helpful movie, too. ( http://support.apple.com/kb/HT1320?viewlocale=en_US )
Try the below steps :
If you can see your iPod in windows explorer on your My Computer the Right click on your iPod and Format it in Fat32 Format once it is formatted completely remove it from your computer and then reconnect it and open iTunes on your computer and Restore it using iTunes and if your iPod is not appearing in iTunes then Put your iPod in disk mode by referring the Above steps and then try to Restore your iPod to Factory settings.

I am going to go to hong kong and i 've got a ipod nano 1.generation

like the title, i want attend ipod nano 1.generation changing program(something like this)
i dont attend this program from my country because i'm living in Turkey, there isn't any Apple Store and on the website of apple, there isn't any information about my problem.
please help me.

http://www.apple.com/support/ipodnano_replacement/
Regards.

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My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
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I want my iPod nano back

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