I want online chat help to REMOVE an unwanted Account Monthly Charge

I want to REMOVE an unwanted Account Monthly Charge and I want the charge CREDITED to my account for the "MORE EVERY UNL TLK . . . for $50, which I did NOT sign up for and I do NOT want!

Did you get phone service with Verizon Wireless recently? What did you think you were supposed to have?

Similar Messages

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  • Need to remove a user account

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  • PSE10 Organizer won't open. Had an online chat which didn't help

    Hi all - very frustrated. I have been running PSE8 for some time now and have just purchased PSE10 to keep myself current. The install seems to go OK but when the welcome screen comes up and I choose organizer, the program just closes. No error message, nothing - just closes. I can choose editor and that loads fine. If I then choose the organiser tab in the top right of the editor screen I just get a white box in the editor screen. I have uninstalled and reinstalled several times, performed a system restore from a previous restore point but no luck.
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    Running Vista 32 bit on a Dell XPS 420 with 3Gb RAM
    Mark

    99jon - thanks for your efforts mate - much appreciated
    Ken. Here is the message that was in that Log.txt file:
    0 Elements Organizer 10.0.0.0 Log (5) started 2011-12-02 09:11:32.783
    1 (+   0) Windows OS Version as reported by Qt: 0x80
    2 (+   1) Desktop Resolution: 1920 x 1200 Depth: 32
    2 (+   0) Begin AMT Library calls
    85 (+  83) End AMT Library calls
    264 (+ 179) Primary Font: Myriad Web Pro
    264 (+   0) Loading Bitmaps...
    1278 (+1014) Loading Components...
    1278 (+   0) Initializing BIB Host...
    1279 (+   1) Initializing Bravo Components...
    1279 (+   0) Initializing ACE
    1306 (+  27) Initializing color settings
    1499 (+ 193) Monitor color profile: DELL U2410 Color Profile,D6500
    1499 (+   0) Initializing XMP
    1501 (+   2) Initializing Plug-in Host...
    1505 (+   4) Initializing Photoshop Adapter...
    1506 (+   1) Initializing AS Host...
    1507 (+   1) Initializing Plug-ins...
    2041 (+ 534) BEGIN -> pse_util::add_mime_types
    2043 (+   2) END -> pse_util::add_mime_types
    2043 (+   0) Plug-ins found:
    2043 (+   0)   C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe (Sweet Pea 2 Adapter Plugin)
    2043 (+   0)   C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 10\File Formats\Camera Raw.8bi (Camera Raw)
    2043 (+   0)   Locales\en_us\Plug-Ins\File Formats\BMP.8BI (BMP)
    2043 (+   0)   Plug-Ins\Organizer Only\File Formats\Gif.8bi (CompuServe GIF)
    2043 (+   0)   Plug-Ins\File Formats\WBMP.8BI (Wireless Bitmap)
    2043 (+   0)   Plug-Ins\File Formats\Targa.8BI (Targa)
    2043 (+   0)   Plug-Ins\File Formats\Pixar.8BI (Pixar)
    2043 (+   0)   Plug-Ins\File Formats\PCX.8BI (PCX)
    2043 (+   0)   Plug-Ins\File Formats\FilmStrip.8BI (Filmstrip)
    2043 (+   0)   Plug-Ins\Organizer Only\PhotoshopAdapter.apl (Photoshop Adapter)
    2044 (+   1) File format plug-ins:
    2080 (+  36)   Camera Raw (R: tif crw nef raf orf mrw dcr mos raw pef srf dng x3f cr2 erf sr2 kdc mfw mef arw nrw rw2 rwl iiq 3fr srw)
    2080 (+   0)   BMP (R: bmp rle dib)
    2080 (+   0)   CompuServe GIF (R: gif)
    2080 (+   0)   Wireless Bitmap (R: wbm wbmp)
    2080 (+   0)   Targa (R: tga vda icb vst)
    2080 (+   0)   Pixar (R: pxr)
    2080 (+   0)   PCX (R: pcx)
    2080 (+   0) Initializing AGM
    2408 (+ 328) Initializing CoolType
    2448 (+  40) System:
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    2448 (+   0) Driver versions:
    2448 (+   0)   Microsoft DirectX Version: 9.0
    2448 (+   0) Support application versions:
    2452 (+   4)   Adobe Acrobat Reader Version: 8.1
    2452 (+   0)   Adobe Acrobat Version: Not installed
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    3072 (+ 488) Cleaning up old email attachments
    3081 (+   9) Initializing Controller...
    3082 (+   1) Initializing Platform...
    3084 (+   2) Initializing Threads...
    3094 (+  10) Initializing Model...
    3094 (+   0) Begin Open Amoc Database
    3277 (+ 183) End Open Amoc Database
    3318 (+  40) Initializing Main Interface...
    5311 (+1993) Main window visible
    5467 (+ 156) Finished UI init.
    5964 (+ 497) reloadNavigatorAndView() initializing for a new Search
    7253 (+1289) App is now visible and ready for input...
    7428 (+ 175) Begin PtContentbgThread() construction
    7429 (+   1) End PtContentbgThread() construction
    I must admit I feel a bit fooloish as I followed your instructions without reading them first, hence when I got to the end you ask for the processes I ended, I didn't note them down! Anyhow, off the top of my head there was 3 processes I ended. One was an Adobe QTxxxx type process, one said elements and the other said elements organizer.
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  • Please help me!  I have a copy of PS CS6 which I purchased from Adobe but I don't have the activation code!! I cannot get anyone to help! I have made several calls and online chats, but no one seems to get it.

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    Thank you for replying.    Yes I deleted the old email address..   

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    Its known issue, see;
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  • Improve PC Performance transcript of Meet the Experts online chat event

    On June 1st, HP hosted an online chat event on improving PC performance. Below is a transcriptof that session. 
    Please note that I have altered the transcript so that follow up questions areincluded in the logical order.
    I am in the process of planning the next chatevent. I would love to hear what topics would interest you, what day of theweek and time is best for you, and if you think an hour is too long. 
    So, if you get a minute, please let me know.
    Here's the transcript:
     SiobhanF-HP: Welcome!
    SiobhanF-HP: If you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
    SiobhanF-HP: Our team of experts is here and ready to tackle your toughest questions.
    SiobhanF-HP: Bryan_N began tinkering with computers in the early 80s with the Atari 400. He has been at HP for almost 10 years and is focused on notebooks and Wireless Wide Area Networks (WWAN.)
    SiobhanF-HP: RasterBlaster, aka Randy, also began his fascination with computers 30 years ago when he spent $550 for an Atari 400. He has been addicted to desktop computers ever since and has worked at HP for 16 years.
    SiobhanF-HP: Mister Do, aka Kevin, has worked for HP for 11 years. He is a desktop guy and has been ripping PCs apart to see how they work and get better performance out of them for more than 20 years.
    SiobhanF-HP: Sanchertx, aka Ralph, is another 20 year PC veteran. He has worked at HP for 15 years and focuses on improving notebook and network performance.
    SiobhanF-HP: Huffer, aka Steve, is an attorney by day and a PC enthusiast by night. Although Steve does not work for HP, he is an avid member of the Support Forums. His forte is troubleshooting hardware and software issues, and he uses Linux as a personal operating system instead of Windows.
    DexterM: Hello people. I believe that the main reason PC's slow down is because of files leftover after program uninstalls. Many programs leave behind files that store user settings and preferences of the programs even after "complete" uninstallation. Is there any way to completely remove them during uninstallation?
    Bryan_N: To DexterM Hi Dexter, Some applications have specific removal tools to fully clean them out, such as the Norton Removal Tool. You can go to symantec.com and search for "Norton Removal Tool". There are also third party applications for cleaning out abandoned registry files, such as CrapCleaner which is what I have used personally. It can be found at ccleaner.com
    nseidl33: Can I add more memory to my notebook? If I do, will it void the warranty?
    Sanchertx: To nseidl33 hello Nseid133, no you will not void the warranty - you should make sure the specs match up if you buy memory from someone other than HP. That said, you may be required to remove the memory in the event there is a troubleshooting session with HP Support.
    aarond22: Does adding more memory really make my PC run faster? If it does, how can I figure out how much memory to add and how hard is it to do?
    RasterBlaster: To aarond22 While you use your computer, all software and drivers take up memory. Windows "places" the software and drivers into the hardware memory first because it is fastest. After it runs out of hardware memory it will eventually store the excess data on the hard drive which is much slower. So the amount of memory you have will speed up your computer, but how much speed depends on several factors. Generally, for Vista 64-bit, adding up to 4 GB has the biggest speed gains. Over 4 GB doesn't speed things up all that much unless you do things like video or large graphic editing - software that uses a lot of data. You can find memory upgrade information from the product specification or motherboard specification for your model of desktop PC. This HP support article should answer everything:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph03886&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE.... 
    animeowns: need a good gaming video card dx10 to play the newer games in hpa1720n
    Huffer: To animeowns I am a big fan of the ATI HD 4800 series. It is DX10 compatible and very fast.
    HPMAN10: I have a problem with my PC freezing up when I return from sleep mode. This just starting happening recently. Could it have anything to with installing Windows Vista Service Pack 2?
    Huffer: To HPMAN10 Have you also added any new hardware? Sleep mode issues are often driver related. Also, some systems need to have their BIOS updated after installing Vista SP2.
    HPMAN10: No I have not added new drivers. So you’re saying I should upgrade the BIOS. Isn't that a tricky to do? It could cause more problems.
    Huffer: To HPMAN10 Yes, you should be careful with the BIOS upgrades but it should work well from Windows. Close all other programs and be patient with it.
    HPMAN10: What about the freeze up in sleep mode? Do I need to update the BIOS for that problem too?
    Huffer: To HPMAN10 Yes, there is a good chance it will help, and it cannot hurt to have the latest BIOS. Here is a good link for information: http://technet.microsoft.com/enus/library/dd335032(WS.10).aspx
    Here is a good link to locate BIOS Updates for notebooks http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u...
    Here is a good link to update the BIOS for desktops http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00007682&cc=us&lc=en&dlc=en HPMAN10: So I should update the BIOS from the HP download page?
    Huffer: To HPMAN10 Yes, use the Windows-based BIOS updater. Turn off all other programs.
    HPMAN10: If I have a problem with BIOS update can I do a system restore to revert back to original BIOS?
    RasterBlaster: To HPMAN10 System Restore will not revert to a previous BIOS. System Restore is only for Windows - BIOS is a separate lower level function.
    Huffer: To HPMAN10 BIOS is not part of the operating system, but you can flash back to an earlier version of the OS if needed. I really doubt you will have an issue. HPMAN10: I have a HP s3220n system and my Windows Media Center has a Tuner Not Installed message when I try to use live TV, I have tried everything from HP online support to Microsoft Help and nothing has solved the problem.  Any suggestions?
    RasterBlaster: To HPMAN10 s3220n comes with a tuner card. The no tuner found error can happen when some other TV capture software "checks out" the tuner. If you have a startup item, like webcam software that is set to hook into the Tuner card, you should go in and change the setting or remove it. Have you read this support document?http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01187871&cc=us&lc=en&dlc=en
    HPMAN10: Yes I have read the HP document and tried the suggestions on it without success.
    HPMAN10: I do not have a webcam.
    HPMAN10: Also my PC Doctor software does not show tuner in the diagnostic program.
    Mister_Do: To HPMAN10 If your tuner card is not showing up in PC Doctor, try opening the PC and reseating the tuner. If it still doesn't work, you possibly have a hardware failure.
    HPMAN10: Yes I tried hardware and software recovery in HP Help and Tools. Same results NO TUNER INSTALLED.
    RasterBlaster: To HPMAN10 Well, unless you did something major ... like upgrade your OS to Vista SP2... or something like that... I'd say your tuner hardware is gone. Especially if you did a system recovery. System recovery takes you back the original configuration
    HPMAN10: I have removed the tuner card and reseated it without results in PC Doctor. I'll try it once more.
    HPMAN10: Will a BIOS update also help the TV tuner problem?
    HPMAN10: By the way I can watch programs I have recorded in the past in Media Center.
    RasterBlaster: To HPMAN10 I don't think the BIOS update will help... here is the text from the site: M2N61-AR Motherboard BIOS update resolves issue with the computer shutting down and displaying message "ERROR: Unsupported CPU installed. PC will automatically shut down in a few seconds." Did you reinstall the driver from HP Help and Tools? There should at least be an unknown device in Device Manager. You older files that you are able to view are simply files that were created before you lost your tuner. “No Tuner Found” just means that Media Center cannot find the card because the card is "Check out" of the drivers are out of whack.
    HPMAN10: I had tuner problem even before I installed SP2.
    RasterBlaster: To HPMAN10 Well, if your tuner died and you could never get it to work after that, it might be a heat related failure. Tuners get hot... but usually, when a tuner gets too hot, you'll get some funny symptoms before it dies... like channel changing takes way too long -- to change up or down - or lots of frame skipping. IF it comes and goes - you have a software conflict problem.
    amberdidi: Hi to you all, Why am I constantly receiving the following message and what can I do to correct it. "Windows cannot access the specified device, path or file. You may not have the appropriate permissions" Note: After I click Ok to this message it usually takes me to the page anyhow.
    Bryan_N: To amberdidi Hi amberdidi, I'm not sure what OS you have, but this is a helpful document from Microsoft for XP: http://support.microsoft.com/?kbid=308421
    amberdidi: About that message "Windows cannot access the specified device...." I am using Vista Home Edition 64 bit SP2.
    Bryan_N: To amberdidi Ok, thanks for the clarification. It sounds like it is a security setting in Internet Explorer, try this please: http://support.microsoft.com/kb/959079
    animeowns: Did you receive my other message?
    Mister_Do: To animeowns Yes, we are working on it.
    animeowns: I need a card that will fit in my computer case right now I’m using a 7900 and it’s a tight fit. Here are the specs for my motherboard http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00864946&lc=en&dlc=en&cc=us&os=2093&product=334... 
    animeowns: It must be about 7.8 x 3 x 4.4 inches – that’s the size of my 7900 gs, and it’s a tight fit. My motherboard is Micro-ATX: 9.6 in X 9.6 in. Please help. I want to upgrade to a nice card that will be able to play games like crysis fear 2 unreal tournament 3.
    RasterBlaster: To animeowns Yeah, finding low-profile cards can be tricky. It sounds like you have the measurement. Searching the internet shopping sites for low-profile graphics cards should bring up some cards - then find one you like and work with the site to make sure it fits your measurement. HP can supply a replacement - but if it is not on HP shopping's site - you can go with other shopping sites.
    animeowns: Will this video card fit in my system? http://www.newegg.com/Product/Product.aspx?Item=N82E16814127414
    Mister_Do: To animeowns Sorry, I haven't tried that one personally, so I'm not sure. You'll need to make sure your current card dimensions match the new card.animeowns: Can someone please help me find a direct x 10 gaming card that will fit in my hp a1720n? The size has to be 7.8 x 3 x 4.4 inches or smaller that is the size of my pny 7900 gs and its a tight fit because the memory is real close.
    RasterBlaster: To animeowns Huffer had to step out. The folks trying to help you in this chat session are from HP. We can't recommend a video card upgrade that did not already come with your PC - sorry You should post this same question into the forums under desktop PC and hardware (or video) category.
    whitey: I have a ZD-7015us laptop and would like to know if the processor can be upgraded.
    Huffer: To whitey I wouldn’t really recommended it because it is hard to know if it will overheat, but a Pentium 4 desktop processor will fit.
    SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; what operating system version are you running; any recent hardware or software changes will go a long way to helping us answer your question.
    amberdidi: I would like to know if NOD 32 antivirus is compatible with my Vista 64 bit. I am using Avast at the moment, but I am really interested in NOD32 or a good quality antivirus you can recommend for 64 bit. Thank you.
    Huffer: To amberdidi I use Avast or AVG on Vista 64 bit systems and either works well. I have only used NOD32 on 32 bit systems. The NOD32 website will answer this question definitively.
    amberdidi: Back to the freezing problem with my Vista 64 bit. I downloaded only the final version of SP2 but I have updated most of my drivers including the latest NVIDIA driver from their site. Should I also update my BIOS?
    Sanchertx: To amberdidi Yes, update the BIOS.
    DexterM: Other than unchecking Startup Programs from MS Configuration Utility, is there any other way to speed up startup time of a Windows PC?
    RasterBlaster: To DexterM There are lots of methods. If you have Vista - go in and shut down aero, if you don't need it, make sure your temp files are cleared, etc... Here is a support document:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00815926&cc=us&lc=en&dlc=en  
    XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06569&cc=us&lc=en&dlc=en
    Blondechica: I just bought a HP HDX16 and I am embarrassed to say I do not how to find the On button. I am using my friend’s computer and told him that I had a different problem with my computer and gave this site. Also, when I do get it turned on will it be blank. Do have to buy software? I hope this is not the first time someone has asked this question. This is all new to me. Thank you for your help.
    Sanchertx: To Blondechica Hello, please hit the power button on the top left of the keyboard cover. This will illuminate to a blue color to show the unit is on. You must let the unit create the image. This means you will let it run on its own until you see the Welcome screen. The unit comes with the Vista operating system and has HP applications. It also comes with trial versions of Norton antivirus and MS Office.
    Petedog11: I have the HP Pavilion a6745f Desktop PC and would like to upgrade my graphics card. I like to run high-end flight simulators. What graphics card do you recommend? Will I need to upgrade my power supply unit also? Is there a way to disable the on board graphics card that came with the computer once I install a new graphics card? Thank you.
    Huffer: To Petedog11 A new power supply should not be needed. When you plug in a new video card it will automatically disable the onboard. Just be sure you have a pci-e poer connector (6 pin)
    Petedog11: The power supply unit that is in my HP Pavilion a6745f Desktop PC is 300 watts I believe. My understanding is that the newer Radeon's etc...need more power. Will you please answer the remainder of my original question.....I like to run high-end flight simulators. What graphics card do you recommend? Thanks!
    Huffer: To Petedog11 300 watts is a bit light. I would look for around a 500 watt psu.
    mlk3742: I have a dv9000 laptop, it has 4 gigs of ram. I run Photoshop CS4. Is there any way to increase processing speed?
    Sanchertx: To mlk3742 While there isn’t a switch you can turn on to make the processor run faster, you can do things like remove un-needed software and remove items from startup. Also disabling HP Advisor helps. Here is a good reference -
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00816938&lc=en&dlc=en&cc=us&lang=en&rule=13847&...
    amberdidi: Since I downloaded SP2 on my Vista Home Edition I also am freezing up every so often to the point that I have to use Task Manager to end it and start over again. I have an HP Elite with 1000GB hard drive and 8192MB memory. What can I do? Thank you.
    Bryan_N: To amberdidi If you downloaded the beta version of SP2 you might want to uninstall it and download the final version. If you downloaded the final version and this started with SP2, you can check the Problem Reports and Solutions feature of Vista. Just click the Start button, and type: Problem Reports, then click on the application
    scribblesteve: Besides the usual cleaning up Temp files and using Disk Clean up or Defrag, how can I prevent my computer from running sluggishly? I want it to run as fast and as smooth as it did the first time I turned it on?
    Mister_Do: To scribblesteve Removing startup items or keeping programs from running in the background helps a lot. And depending on what operating system you have there are multiple settings you can change to improve performance. Here are two HP support documents that list multiple ways to improve your PC performance: For XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06569&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE...
    For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00815926&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
    bjm: I have a Compaq Presario A931NR Notebook BIOS F.32 Software Driver download site displays F.34 I don't know if I should Update to F.34 because F.32 is not listed as a previous version, and I don't know if I can go from F.32 to F,34 without F.33
    Huffer: To bjm No problem. You can easily skip a level of BIOS update and go right to 3.4.
    bjm: Need to know if I should update my BIOS
    Huffer: To bjm The update will work, but I really need to know what your problem is to assess whether the BIOS update is necessary.
    bjm: HP Updates report no available Updates so how do I know if I need Update other than what is presented on Software Driver download page
    Mister_Do: To bjm If HP Update says you don't have any new updates, then your PC is up to date with the latest drivers. If you by chance see a software or driver file on you product support page, and it's newer than what you have. You can install it, but if your PC is running fine, you may not want to bother.
    bjm: Huffer asked why is BIOS update necessary. I would ask why does Software Update site show an Update if it's not necessary? HP Update is not working to report BIOS updates. 13 months and no Updates ever. So, all I have to go by is Software Update site which report newer BIOS with Enhancements to Security. Why would Total Care Advisor, HP Health Check and HP Update not have even one Update or info after 13 months of service?
    RasterBlaster: To bjm The software BIOS update page on hp.com/customercare should tell you what the BIOS update fixes or improves. If your system is running well or the BIOS update page does not list a fix for your problem - don't update the BIOS. That's my opinion anyway. BIOS updates do introduce a level of risk. For example if you have a power outage while updating the BIOS, the PC will require service. So ... if in doubt, don't do it unless you know it resolves an issue.
    bjm: The BIOS Update to F.34 is stated as having Security Enhancements. Does the System Info refresh with a BIOS update or is System Info static
    Mister_Do: To bjm Where are you viewing the System Info? From the BIOS itself, from "Properties" under "Computer", etc.? Here’s good document on Locating HP Software, Driver and BIOS Updates:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u...
    puter_student: I sent my hp Mini 1000 (Win XP) into service about two weeks ago. I gave a lady friend a 1120NR (Mi on Linux) yesterday. As she is a geographic distance, and using a different OS, how would you suggest I assist her by telephone. And, once she establishes solid Internet access, is it best to send her e-mail or instant messages?
    Bryan_N: To puter_student Hi Puter_student, you have several choices since HPMI supports MSN messenger and other chat programs via the "pidgeon" application, and it also comes preinstalled with Skype. You can install either of those on your XP unit. Skype also allows you to use a webcam at the same time.
    puter_student: Sorry, I stated my question badly. I did not mean to ask about the communications technology. I meant the information resources available online -- to both her and me -- WRT setup, configuration (if needed), etc. The realization came to me earlier today that I cannot "walk" her thru it by simply telling her what I see on my own machine as I take certain actions [other, of course, than accessing appropriate documents about her model]. Can you point me in the right direction to those resource documents?
    Bryan_N: To puter_student For support documents you can start here:
    http://h10025.www1.hp.com/ewfrf/wc/product?product=3860346&lc=en&cc=us&dlc=en&lang=en&cc=us
    puter_student: I clicked the link you supplied. Doing so took me out of this chat, but did not get me where you were trying to send me. Now, when I return to the chat, I no longer have the earlier session history. When will it be posted, and where can I find the whole chat session later?
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    Sanchertx: To mlk3742 Hardware wise you can get a faster hard drive - example move from a 5400 rpm to 7200 RPM - Also make sure you have the latest BIOS update. These usually have maintenance modifications to resolve potential problems and tweak the hardware.mlk3742: to Sanchertx: How and or where do I get a BIOS upgrade? Do you have a recommendation for which hard drive to get? Will any aftermarket drive fit in my laptop?
    Sanchertx: To mlk3742 Hello – this document Locating HP Software, Driver and BIOS Updates should help http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u... I cannot recommend a 3rd party - aftermarket drive - but there are many available. A good place to look is notebookforum.com.
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    scribblesteve: I'm having a graphics problem where I cannot see images. I have only seen it with the HP Help and Support and the Installation of Adobe Web Premium Installation. I have no Idea how to fix this, and neither does anyone in the multiple Support Forums I've posted the problem in. Here are some screenshots: http://www.stevedolan.com/shared/graphicsproblem.jpg  | http://www.stevedolan.com/shared/graphicsproblem2.jpg
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    scribblesteve: Bryan_N: Here is that link: http://h30434.www3.hp.com/psg/board/message?board.id=Display&message.id=1715#M1715
    Bryan_N: To scribblesteve Thanks scribblesteve
    SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Notebook and Desktop boards.
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    SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Notebook or Desktop boards.
    jest1: I think I have a notebook battery that was part of a recent recall, what do I do about this?
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    SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in announcement section at the top of the Notebook and Desktop boards. Please feel free to continue these conversations on the Forums.
    SiobhanF-HP: We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved.
    Message Edited by timhsu on 06-02-2009 05:28 PM
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

    hello sir,
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    [text removed for privacy]
    VIMAL

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