I want the iCloud upgrade I was promised. But how do I get Apple to supply?
Apple kindly told me a few months ago that my iCloud account was being "upgraded" and then, more recently, that I should check my payment details so that they could charge me for my new 25gb storage. So I did and my current, active credit card details were bang put to date. I waited for my new iCould limit to be raised for which I was only too happy to pay. Then I received an email (which would not allow me to reply) from Apple saying they couldn’t collect the money and so my storage was being downgraded. I then set out on a turbulent journey to correct this - first an online chat with Apple: they couldn’t help so gave me a high-price phone number to ring, That rang for 20 minutes before I hung up. Anyone else had this problem and resolved it. I love Mac products. I hate their (lack of) support.
Welcome to the Apple Community.
Print from the calendar application on your PC, not from the iCloud.com web portal.
Similar Messages
-
I have lost the iCloud program from my Mac. How can i get it back?
It think i must have deleted it? It is no longer under the system choises.
Does anyone know how i can get it back?
I am updating to OS X Mountain Lion now, but i don`t know if that will fix the problem?Did you actually remove iPhoto or just the shortcut in the Dock?
-
After setting up my shaw email account on my phone, i go to mail and the Welcome to Mail screen opens with the icloud, exchange, google, etc shows. How do i get past this screen to see my actual email?
Yeah, I've done that. And the I click the mail app to try to check my mail, and that screen that I described above shows up.
-
my kids spilled water on my itouch. got a new one but how do i get all my old apps onto this one? Or the music i bought off itunes that went directly onto my itouch? thanks...
You should regularly transfer anything purchased on the ipod to your computer and include it in your regular backup of your computer.
Did you not do this?
You buy one and only one download of music/vids/movies/tv/etc. It is your responsibility to move/copy/backup your music.
Unlike music, you can redownload apps:
How to redownload purchased apps from the App Store -
When our Mac was set up we had a password protected startup for FF, so without the password you could not start it.
With the recent upgrade to 6.0 that password request disappeared. How do we get it back?When our Mac was set up we had a password protected startup for FF, so without the password you could not start it.
With the recent upgrade to 6.0 that password request disappeared. How do we get it back? -
I seem to have lost all my contacts from my address book after the Lion upgrade. I am a mobileme user and since it sync's with my MacBook Pro it erased all of by contacts. How do I retrieve my missing information?
MacBook Pro mid 2010, just upgraded to Lion and iPhone 4.yes, i did too.. will probably just try to restore them from the iphone sync.
-
Iphoto shut down in the middle of download
Apply the two fixes below in order as needed:
Fix #1
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - run Option #4 to rebuild the database.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button and select the library you want to add in the selection window..
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory. -
I made a mistake and made a new account and when I corrected it and went to down load Facebook the the wrong account is showing up and won't let me down load Facebook . How do I fix It?
Not enough information. You put your "real email" where? Where is the "wrong account" showing up? What are you doing when it shows up, and in what context does it show up?
Cheers,
GB -
Hard Drive was replaced, but now can't get Apple Backup to restore data
My iMac had a damaged hard drive, so I replaced it and reinstalled Mac OS 10.4, along with iLife 06. My iMac is now up and running again (prior to hard drive replacement it froze and was then unable to get up and running again without repeated attempts at powering down and then up).
Here's my problem. Prior to the replacement, I'd been using Apple's Backup program to backup all my iPhoto and iTunes files to an external harddrive. The files are on the external harddrive, but when I use Backup to restore them, the opened and allegedly restored files have no data in them. (I've been using "restore to alternate location" and putting the restored data in a shared folder on the iMac. Backup runs, and says the data is in this shared folder, but when I go to import data from them, they are empty.)
Fortunately, I did a wholesale copy of my old desktop to my external hard drive in July when it became clear I'd have to replace hard drive, so I was able to get most of my photo and music files restored from that. But from July to October, I used Backup exclusively to save new pictures or music and now I can't find a way to get that data restored (short of trying to pull off the old damaged harddrive).
Any suggestions? Thanks in advance.I have to admit that the lack of response is somewhat frustrating...
-
I updated my ipad but had to skip the update to the icloud because it was not finished within 2 hours. The ipad worked fine then, but I turned it off. When I tried to turn it on again, it kept asking for the password over and over. What do I do now?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I have just updated to iOS7, no icon for browser, was using Safari, how do I get it back and can I reverse the upgrade and go back to iOS6? Thanks to you from the UnTechie
The icon for Safari has probably moved to make room for new apps. Scroll the Home screen to look for it.
You cannot reverse the upgrade. -
I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store
Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
Message was edited by: ChrisJ4203 -
When I try to open contacts from the icloud control panel on my windows 7 PC, I get an error message: can't load contacts. There was a problem loading the application.
-
This morning my iPhone was stolen from me, I immediately called it and it had been turned off. So, I went right home to activate the Find My iPhone app on the website so it would call my other contact number. Then going to my AT&T store I was told to go home and submit an insurance claim. Later this evening, I tried to access my iCloud account and I couldn't. Finally, I found an series of emails from Apple at 5:15pm and on verifying my Find My iPhone activation had been disabled and that my iCloud ID had been changed to *********. I don't know who the heck this person is, but they've managed to deactivate the Find feature and hack my iCloud ID email address. How can this happen? How do I get Apple and Gmail to prosecute this person? I still don't know the full extent of what has been hacked into. Does anyone have any helpful insight? Thanks
<E-mail Edited by Host>In terms of your account the best thing to do would be to change the password.
Also just letting you know that you aren't talking to Apple, the people here are Apple product users like yourself. If you wish to speak with Apple follow the link below and call the number for your country:
Contacting Apple for support and service
Hope this helps -
I got the iPhone 5s this morning and I kept my number and as soon as it charged I got all my messages, but when I connected it to my iCloud and backed it up, when it was finished all the messages I received were gone. How do I get them back?
Hi sofia124,
Welcome to the Apple Support Communities!
It sounds like you may have either set the iPhone up as a new iPhone or restored from a backup that didn’t have your messages on it. If you do have either an iCloud or iTunes backup that you believe has your messages saved, you can restore from that backup to recover your information. Please use the attached article as a reference for restoring from a backup.
Back up and restore your iOS device with iCloud or iTunes
Have a great day,
Joe
Maybe you are looking for
-
I just got a new computer. I have downloaded ITunes and authorized it. It shows my apps and music, but says something about "downloading all". Do I have to download everythingon to this new computer or is it already in there? I also have an iPad that
-
Problem in Synchronization in OWB 11gR2
Hi While synchronizing one the object (i.e. sequence) of the mapping uder "XYZ" module, OWB hanged and after some minutes it got closed. When i reconnected to repository, i was suprised to see that "XYZ" module was not present under My project. Can a
-
Cell Offload will Happen for pl/sql Block with variables
Hello Experts, i am working on procedures on exadata now. i was confused with cell offload in exadata. somehow offload is not happening when i ran the sql statement in in pl/sql block with variables. here are my findings. when i ran insert into from
-
I have an after call survey configured. The agent has an action button in CAD that blind transfers the call to the survey script trigger. This is working properly. Management would like to be able to know which agent the survey refers to. Is ther
-
FCP to soundtrack : clips audio fade in and out are lost !
Hi, I sent a FCP project to soundtrack pro, but all fade in and out are lost. Only crossovers between 2 clips remain. Is it a limitation of the "send to multitrack project" function ? Thanks