I want this defective ZEN player with a white screen replaced.

I purchased a Creative Labs 4GB Zen Player on January 3th of 2009 at Walmart for $.45 including a extra one year protection plan. I used this player for a couple of months and it sat in a drawer for the remainder of the year. I pull it out of the drawer last week to discover it has what the web describes as the "white screen of death". This player functions but the screen is blank. I have been through your automated recovery/firmware update procedure and it was no help what so ever. So here I have a product I got basically 60days of service from that went bad sitting in a drawer.
Bottom line: I want this defecti've unit replaced.

This is a user forum.:smileyindifferent: Has nothing to do with Customer Service. If you purchased your extended warranty thru Walmart then that is who you would need to contact.

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