I want to access my account, and when i try to log in it says " your network session has timed out" how do i fix this?, i want to access my account, and when i try to log in it says " your network session has timed out" how do i fix this?
i have the newest version of itunes, and i just cant get it to work. help please!
It seems their server is down. I've had problems trying to update apps on iTunes and iPhone.
Similar Messages
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I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me
That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/
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Received iPad from relative as Christmas gift as they upgraded to mini. I have registered and verified my account. When I try to download apps I
And I put in my password it say I have not verified my account. Apple wants to charge me 19.00 to help me. This is my 1st apple product. So far I am not impressed with the customer service. Can someone please help. I have even done the 2nd step verification and still the same thing. Please help this was a gift for my child and he cannot even use it! Please help!!!Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I forgot my apple id password and i already deleted my yahoo account for that apple id. When i try resetting it for security question, my birthday verification says invalid. How can i retrieve my password for a swleted yahoo account?
http://support.apple.com/kb/ht5312
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?
Hi...
Delete both apps using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will delete the apps and all associated files.
Then re download the apps. That will download the most recent version updates included.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
hello guys ..when i try to update any applecation..it puts the first user a ccount and it ask the password which i dont know it cause im not the first user of this i pad ,,,,so how can i changebit to update apps dute to my account name and password???
please answer meDelete all apps that were purchased with the former ID and renown load or purchase them with your ID.
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A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details
it is a problem with the latest update. nothing you can do will fix it, besides rolling your apple tv back to the last update.
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I cannot email photos from within iPhoto (v. 9.5.1). When I hit send I get a message: "Your email did not go through because the server did not reply." This happens for both my iCloud account and my Shaw account. What to do???
Are you able to email from Mail with those two accounts? If so:
1 - go to iPhoto's Accounts preference pane and delete both accounts. Now add them back and try again.
2 - a better solution IMO is to set Mail as the email client for iPhoto is iPhoto's General preference pane. This gives you better access to your contacts, a sent copy of all emails and, if you want a layout similar to iPhoto's, photo layouts located in Mail's stationary. -
I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
When I attempt to log on to I tunes I get the following message:
"The registry settings used by the I Tunes drivers for importing and burning CDs and DVDs are missing.
This can happen as a result of installing other CD burning software. Please re-install I Tunes."
To my knowledge no new software has been installed. I have tried un-installing and re-installing I Tunes but I still
get the same message.
Can anyone offer any suggestions? Do I need to download a new driver?
Bill MartinI can get down as far as step 11 but it shows nothing about upper filters and when I type on "If the Upper Filters entry is missing follow these instructions" nothing happens
Do you mean you can't see the instructions on what to do if there is no UpperFilters entry?
If so, here's the relevant instructions for that step:
On the right side of the Registry Editor window, right-click the UpperFilters entry and choose Modify from the shortcut menu.
Right-click the empty white space within the right-hand portion of the Registry Editor window. From the shortcut menu, choose New > Multi-String Value.
Name this new value "UpperFilters" (without the quotes). Then, right-click the newly created UpperFilters entry and choose Modify from the shortcut menu. -
How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.
Thanks. This seems to have worked easily.
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When trying to update my CC apps, the update fails. I get this error: Update Failed. There was an error installing this update. Please try again later or connect customer support. This is currently happening for InDesign, Photoshop and Bridge. I had this problem previous and was able to fix by doing a complete wipe of my computer and reinstalling CC. However, I should not have to wipe my computer clean everytime I need to do a CC update. HELP!
Hi,
Please download the updates directly from the link below:
WIN: All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
MAC: All Adobe CC 2014 Updates: The Direct Download Links for Mac OS | ProDesignTools
Regards,
Sheena -
I downloaded some app from my iPod touch and the app downloaded no problem. But when I open the app to play a game and I have to buy something from the app like coins or up grade the app. And it won't let me it says app was open on a different apple I'd and that I needed to Purchase the app again and when I try and I find the same app the only thing it does is open it. I can't do anything. Then my iMessage I can't even hardly send messages because it always say failed Delivery when in fact I was able to send iMessage a couple of weeks ago to the same people that I can't now. And nothing has changed on there side. Please help me it's driving me crazy spending all that money on the iPod and I can't enjoy it
Please provide your operating system details along with the version of PS you are trying to download.
If possible, paste a screenshot of the error that you get on Creative Cloud desktop app. FAQ: How do I capture and post a screen shot or video?
~ Arpit -
When a pop up window comes up it is - search bookmarks and history window! I cannot log into my bank as login button should open new window to log in but I get the search page. I cannot see larger images as again I get the search bookmarks and history page etc. Happens on all options that should open new page. I am so frustrated, this has been happening since Firefox updated itself 2 days ago to Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729; .NET4.0C) was fine before that. using windows vista. Can you please advise what I should do? Also can you go back to previous version? Error console eg
Warning: Error in parsing value for 'cursor'. Declaration dropped.
Source File: https://ib.nab.com.au/nabib/styles/menu_nab.css?id=009
Line: 116
ib.nab.com.au : server does not support RFC 5746, see CVE-2009-3555 and Warning: Selector expected. Ruleset ignored due to bad selector.
Source File: https://ib.nab.com.au/nabib/styles/nabstyle.css?id=014
Line: 837
== This happened ==
Every time Firefox opened
== 2 days ago after update.Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes] -
When I try to open iTunes app on iPhone 5, it starts to open then closes straight away, I upgraded to iOS 7.0.2 and it has been like this since I upgraded!
I also had this problem. Go to settings> itunes & app store, tap on your apple ID and sign out. Then open itunes store. It should now open.
Then sign back in again and the problem should be resolved
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