I want to be an apple tech, where do I begin?

"Sometimes to take a major step foward, you have to completely change direction."
I have a MA in counseling, yet i'm not satisfied with my career. I've loved Macs since highschool (in college I switched to Windows), but have only limited computer knowledge. That being said, I've always enjoyed working on computers (taking them apart, building custom units and such).
I want to work on Apple computers, maybe doing repairs. Where would I begin?

This is the actual link > Apple - Jobs at Apple (us)
If there's an Apple Mac User's group nearby, you can drop in on a meeting without membership and ask for advice there.
Apple - User Groups

Similar Messages

Red Circle with Red Square back to haunt me. Apple Techs where are you, why wasn't this addressed in iOS 7.04?

Red Circle With Square - I had the red circle with square for two weeks. I did everything listed in every forum to still end up with a smart phone that couldn't play music(iPhone 4s). After I finally reformatted my HDD and reinstalled a freshcopy of MAVERICKS from USB and wiped my phone it went away.
Then it came back. A week after I finally resolved my problem, 3 days after 7.04 release, I loaded a store bought CD and BAM!!!, all 7288 songs on my iphone no longer played, now I am back to ground zero and getting somewhat fed up. This is ridiculous.

Red Circle With Square - I had the red circle with square for two weeks. I did everything listed in every forum to still end up with a smart phone that couldn't play music(iPhone 4s). After I finally reformatted my HDD and reinstalled a freshcopy of MAVERICKS from USB and wiped my phone it went away.
Then it came back. A week after I finally resolved my problem, 3 days after 7.04 release, I loaded a store bought CD and BAM!!!, all 7288 songs on my iphone no longer played, now I am back to ground zero and getting somewhat fed up. This is ridiculous.

I am currently spending my holiday in the United States of America and I want to buy some apps online but to my surprise I am being re-directed to my home country apple store where the apps are not available. My MasterCard debit card was registered.

Why can't I buy applications from apple us store except my home country apple store where these applications are unavailable?

Something that you will want to keep in mind if you use the solution the Texas Mac Man link for you. If you buy gift cards in the US they are only good in the US store. So if you have any balance left over you will not be able to use it back in your home country with your home country store.
You will still be able to use it in your US account but you cannot switch back and forth from one country store to another country store until you use the balance that is left on that gift card. Bottom line, if you set up an account and use a gift card, use it up all the way, or you will not be able to switch back to your own store when you get home. Using up a balance on a gift card is easier said than done.

I want to ask for help on your apple tv, where I noticed that the language Arabic has been deleted from the dictionary after update

I want to ask for help on your apple tv, where I noticed that the language Arabic has been deleted from the dictionary after update

You can ask Apple to add this via
http://www.apple.com/feedback

HT1338 Is the only way to get a software update through the Apple Store where you have to give a credit card? I thought system updates are free. I don't want to leave a credit card number with Apple.

Is the only way to get a software update through the Apple Store where you have to give a credit card? I thought system updates are free. I don't want to leave a credit card number with Apple.

This may also help. Someone in another thread typed the above link only works if you haven't established your account, but when I just checked my account the "None" button was there?:
http://support.apple.com/kb/ht1918

Hi, I asked about my WiFi modem? Sorry but I don't understand any of the suggestions given to me. We don't have an Apple Store where I live, the rest of it's over my head. I also don't own a PC. Any other suggestions? What's IPS?

What I want to know is why did my WiFi modem work just fine for a whole week, now it doesn't. I can't get any Internet access if it's connected, if it's not I can't download apps from AppStore,as I have no Internet access. I'm tech literate, I don't understand what an IPS is, I don't know about ports and numbers, and there is no Apple store where I live. So now what am I supposed to do? My mum bought me the **** thing, it cost her $150, and it's worked for a week, and then excuse my French, **** itself! Can someone please help me, and in English please? I've only had an iPad since Christmas, I don't have a PC and wouldn't know how to do any of that stuff if I did. Very Frusterating!

You asked about IPS. I believe you mean ISP, or your Internet Service Provider.
Since you don't have a computer, you won't be able to change the router settings.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

All Airport dropouts: CALL APPLE TECH SUPPORT NOW!!!

I am using an Airport card in my iMac to connect wirelessly to the internet. My wireless signal has been unreliable since I bought this computer in November. I've tried new router settings, upgrading firmware, even bought a new router. I have spent hours on the phone with Apple Technical Support, have taken my computer to two different Apple stores for diagnosis and repair and am on my second erase and re-install. I told my latest tech guy that this seemed like a pretty wide spread problem with all the messages on these boards, but, according to him, it's really only a tiny fraction of all of the business Apple does. I find it to be one of the most disruptive and infuriating glitches that I've experienced because there is no good fix for it and because Apple clearly doesn't care to figure out what the problem is. I was even the one that suggested to my tech guy that I send him my log to try and see where the problem lies. Why has no one ever looked at my log! Yesterday's tech guy finally agreed to replace my computer. I'm not sure I want one. My eMac still works fine. Maybe I'll just sell the new one. Anyone want a new in box 20" iMac?

I have some information you can pass on to Apple Tech support, if you ever contact them again.
iWeb 1.0, from what I have heard, generally connected just fine, but 1.1 and 1.1.1 did not for many people, myself included.
My own publishing problem turns out to have been because I run a Squid Caching Proxy in my basement. I was fortunate enough to discover why iWeb stopped publishing. My experience is documented here: http://www.untergeek.com/?p=675
Having perused many of the "publishing error" -type posts in this forum, I can tell you that many have discovered that they are able to upload via dial-up or from another site via a different ISP. This leads me to believe that some ISPs block these new HTTP methods, causing iWeb publishing to fail. (The HTTP methods are ACL and DMMKPATH).
So the short version is that iWeb isn't at fault, per se, but rather that the disconnect is between the new HTTP methods and some ISPs performing some sort of filtering. I imagine that Apple's developers had no idea that these new methods could or would be filtered in this fashion.
Perhaps when they find out that this is occurring, they'll make a non-filtered work-around.

Talked To Apple Tech Support

Talked to an Apple Tech about my Wifi issues and got a case number. Here is what was said:
1. They hear these issues a lot
2. First suggestion was to turn off WiFi, and power down and reboot, then try again. I had already done this more than once, it didn’t help.
3. We talked about router brands, but that didn’t seem a big factor. Based on his comments it sounds like they see more problems with secure networks than with open ones, but that’s just my reading between the lines. My issue is with open networks that are not close at hand (in distance).
4. Next suggestion was to try a few other open network locations. I had done this and McDonalds and a local credit union worked ok. However at my friends house, which is linksys based, it either fails to see the network or connects for only a few seconds at a time.
5. Test the same problem locations with my iPhone to see whether it can connect or not at places where the iPad cannot but the laptop can.
6. Try a system restore to see if that helps. He claimed that 30% to 40% of the units they get back for Wifi issues work correctly after a system restore. No clue as to how valid these numbers are, but that is what he said.
7. Call back if none of these worked and they would see about either a replacement or some other options.
I’m doing the restore now. It will be Sunday before I can test again at my friends house which is where the WiFi issue first surfaced. I’ll repost then on what happens.
Ed
Message was edited by: LocalGuy217

Hi all: i have wifi connection problems with my new iPad 32GB.
To start, it connects fine, works for 10-15 minutes then if it goes to sleep, then wakes, it forgets the network, and/ or the WEP key. i have a new Verizon wireless router and FIOS network. i am sitting two feet away from the router antenna. I have a macbook, iphone, ipod touch and all of these Apple devices work on the wifi network- never any problems for over a year with these Apple devices. My question is, what is different about the iPad? Is it a hardware or software issue?
Verizon has locked down the router; i can't change the router settings. Anyway, I want to bring the iPad out to location N (Starbucks, wherever)- who knows if these places have configured their routers to be compatible with the iPad wifi problem?
I tried a reset of the iPad, and tried Forget Network, and reestablish connection, but no luck. i even erased the iPad and rebuilt, with the result being the same wifi connectivity problem.
I spoke with Apple Support and no one seems to know what the problem is. I went to my local Apple store and got a replacement iPad- but the replacement iPad has the same wifi connection problems.
My second question is, should I return the iPad and wait until these devices are fixed? Or if I keep it, then time is running out on the warranty... and if the wifi connectivity problem turns out to be a hardware issue, I don't know if Apple would fix it out of warranty...
Very Concerned.
It took $600 to be an Early Adopter, and now all my gloating about my new iPad seems foolish.

Apple Tech Support and Printer/HDD issues after 7.1

Has anyone spoken to Apple tech support about the hard drive and printer problems after updating the firmware to 7.1? I plan on calling them later this evening and will post after that

Has anyone spoken to Apple tech support about the
hard drive and printer problems after updating the
firmware to 7.1? I plan on calling them later this
evening and will post after that
I plan on calling them tonight, as I am sure they want me to be at the same location where the equipment is located. Someone told me that tech support personnel are available in "large" numbers only before 9 PM Eastern, with an average wait of 2 minutes.

Wanting to upgrade, don't know where or how

My wife bought the low end mini mac ($499) when they first came out in April of 2004, with no wireless. I believe the processor was 1.24 Ghz, 256 RAM, not sure. Anyway, she is wanting to upgrade the RAM and get the wireless installed.
We live in N.Indiana and I can't find an Apple dealer anywhere
closer than the Apple store in Chi-town.
My questions are this:
1) where can I buy the parts for this little monkey at (and which wireless should I get since she opted out originally) and
2) Maybe I'm going about this wrong, but what would be another suggestion for finding a certified Apple Tech up here?
Thank in advance for any help possible.

There's an Apple parts supplier in California which has Mac mini parts you can order, including the wireless upgrade kit.
http://www.mac-pro.com/s.nl/sc.2/category.333/.f
Here's where you can locate your nearest authorized Apple service center:
http://www.apple.com/buy/locator/service.html
If you find a nearby service center they may be able to order the wireless kit for you, possibly for less than buying direct from the parts supplier yourself. I don't know that for sure, but worth looking into before ordering. Hope some of this helps.
K.M.
PowerBook G4 (15 FW800); 17 iMac G5; Mac mini 1.42 Mac OS X (10.4.6)

HT1688 iPhone 4S no WiFi anywhere iOS 5 after Apple Tech help same issue on iOS 6

ISSUE - can not connect to any WiFi hotspot at all
Several weeks ago my daughters iPhone 4S AT&T (on iOS 5) phone number failed to connect to any WiFi hotspot on her college campus including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. She has an iPhone 4S under warranty (I think now in the range of 30-20 more days).
The iPhone couldn't find any WiFi at all, but her roommates iPhone 4 worked perfectly everywhere on all hotspots.
So I have been paying for massive data overage charges with AT&T because the iPhone 4S is broken.
AT&T and then APPLE tech support first call 4 hours long
She rented a car and drove home 47 miles (94 miles round trip) and spent the afternoon a few Sundays ago and I spent 4 hours on the phone with AT&T and then Apple support.   I was weird I pointed our that her phone was 0.06GB over capacity e.g. a yellow caution alert in iTunes - but the Apple tech on the phone said just back it up and we would reset and restore it.
We did all the usual stuff with AT&T and then they gave up and moved us to Apple (backups, resets, then a full system factory revert, and restore) - it was brutal I hadn't seen my daughter in 2 months and her entire visit was a tech support nightmare.
Despite saying I did not want her to upgrade to iOS 6.X - the apple tech wanted to do a full restore BUT the restore procedure triggered an unwanted iOS 6.X upgrade (and wiped the phone and started a massive download) without my permission - it was a slow painful 1 hour 40 minute download. Worse yet I kept thinking that if she is 0.06GB over capacity and the iOS 6.X is "bigger" than 5.X what was going to happen to her phone ? The apple tech got testy with me when I pointed this out I had to say "you know if a glass of water is overfilled by 0.06 and you want to replace 2 oz with 3 oz (e.g. the iOS upgrade form 5 to 6 ) then obviously it will spill some more - she didn't get it.
So I have a near 2 hour download - scheduled a call call back but was hung up on (Apples IP phone system couldn't here me talk) and had to go back through AT&T's 611 support number support to get an Apple technician since the Apple line said it was closed - her iPhone was in a limbo 1/2 upgraded state waiting for user input in iTunes.
During the restore (I say during not after) that her WiFi did start working while the apple tech was on the line BUT the restore was still gong on in the background - her camera roll took 16+ hours to restore ( yes sixteen hours !!!) - during which time she left the phone tethered to her Mac-book didn't use it and left her Mac-book attached to a power source.
Overall she says that lost some data and her also her music playlists on her phone, and it did connect to WiFi when the rep was on the line and when she first got back to the her college campus.
Comments (not related to the issue at hand):
1. Overall this was a very very time consuming experience - I am a computer guy (not stupid but not super Mac knowledgeable either) but it seems to me that we should be able to attache the iPhone to iTunes and Apple should be able to remote control everything instead of saying click her click there and having Apple technicians say there is a non-existent menu (she was mixed up between Mac OS-X and Windows PC iTunes) here etc. etc.. Seriously why have the end user involved this is 2012 and if the iTunes is on the Internet there is no excuse for not granting access to Apple Tech!
2. As for iOS 6.X (I loaded it my IPhone 4) your maps are crap and useless I hate it thanks for giving me a worthless mapping system - I gout out my old GPS unit and put it back in my car. Seriously give us back Google maps. My other daughter gets pop-ups upgrade to iOS 6 but can not load iOS 6 because it then says not enough space. What a joke !
---------------------------------------ISSUE recurred after 1-2 days can not connect to any WiFi at all
But it only worked for one (1) or two (2) days and then under iOS 6.X the same issue started happening.   Her iPhone 4S failed to connect to any WiFi hotspot on her college campus (LMU) including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. The exact same thing.
I keep getting hammered on over use cellular charges from AT&T despite she should be cooked due to all the WiFi radiation coursing through her body on campus form both her own Cisco 1500 hotspot and the campus wide network.
---------------------------------------AT&T tech support second call AT&T said the phone was broken Apple should replace
So it only worked for one (1) or two (2) days despite my daughter driving almost 100 miles and being sucked into a a marathon 4 hour tech support nightmare with Apple. The net result the exact same thing started happening again no WiFi capabilities again. So I had her call AT&T at 611 and the AT&T technician talked to her looked at the lengthy case notes from the prior call e.g. the history and said that the iPhone 4S was defective phone no point in wasting another four hours of every one's time. She was told by AT&T to go to the Apple store get the iPhone replaced as it was under warranty.
Problem is that she has no way to get to the Apple store (no car) so I now have a 94 mile round trip to pick her up and go to an Apple store before her one (1) year warranty expires - as such I made this appointment.
I did some more research and this seems to be a pretty big problem for people - Apple is hiding the issue hoping people just go away and they have no concept of cost and time that they force down customers throughts to debug problems.
It even seems like Apple actually hid a known problem from me during my initial four hour tech nightmare that Tim Cook admitted publicly on Sept 24, 2012 (last few links) see below links for further research:
https://discussions.apple.com/thread/4351894?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=1462046&highlight=no+wifi
http://forums.macrumors.com/showthread.php?t=1456066&highlight=no+wifi
http://forums.appleinsider.com/t/152837/tim-cook-acknowledges-disabled-greyed-ou t-wifi-issue
http://bpmredux.wordpress.com/2012/0...he-little-guy/
http://bpmredux.wordpress.com/2012/09/24/tim-cook-shows-youre-never-to-big-to-re spond-to-the-little-guy/
All in all Apple is really dissapointing me 5 iphones and the newer they get the more bugs 3G worked great no issues, iPhone 4 no major issues, iPhone 4S buggy WiFi - never want to use an iPhone 5 form what I am reading.

No one is going to read your lengthy post.
If the basic troubleshooting steps outlined in the User Guide don't work, then bring your phone in for replacement.

Apple tech helped me 60 min ago. Told me to create new account for wife. Wiped out her ipod music--now iTunes wont let me download it in her new account so I can restore her music! Help!!

Today an Apple tech helped me 60 min ago. Although my wife and I have diff apple ID's, our music was mixing and syncin back and forth. The tech told me to create new comp user account for wife which I did. I wiped out everything on her ipod and signed in under her ID. When I tried to put it back I got a message that I couldn't download her purchased music for 90 days because there was another apple ID associated with my computer. Not sure wether that means mine or hers. What I am sure of is that I'm dead if I can't get her music back. Please help. Thanks, Craig

I can understand how that would be frustrating. If you created a brand new Apple ID for her, your Apple ID should not have been affected any more than anyone else's. They are as separate from one another as your Apple ID is from mine.
Since you just bought your MacBook Air, you can certainly contact AppleCare for this, and I encourage you to do so. They will straighten it out.
Until then, if you want to troubleshoot this on your own, sign in to your Apple ID here:
https://appleid.apple.com/
Click the blue "Manage your Apple ID" button. If it says it no longer exists or gives you other hassles, it's probably not worth your effort to pursue. Have Apple fix it.
Contact Apple starting with this link - never Google it: http://www.apple.com/support/
Navigate the pages as follows:
Under "Contact Us" click the blue "Contact Support" link
Click the blue "Get Started" button
Click "More Products & Services"
Click "Apple ID"
Click "iTunes Store, App Store or Mac App Store"
Continue with the appropriate options and choose the contact method most convenient for you.

Is there a way to move music I had on my iPhone 4 to my new macbook air, using iTunes it seems to want to synch to iTunes library where I don't have any music stored?

is there a way to move music I had on my iPhone 4 to my new macbook air, using iTunes it seems to want to synch to iTunes library where I don't have any music stored?

Hello KM47,
It soundsl ike you are needing to copy your iTunes purchases to your computer rather than sync it at this point. You can use the following article to transfer your purchases with the following article:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
If you have your library stored on another computer, you can also copy the library to the new MacBook Air with this article:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Thank you for using Apple Support Communities.
All the very best,
Sterling

How do I disable a previous apple ID where the email is no longer valid and it has my incorrect birthday?

How do I disable my old apple ID where I have 1) forgotten the password, 2) the email is no longer valid (so they can't send me my password) and 3) it has my incorrect birthday (so I can't answer the security question to have them send me a new password)?
Also, I set up a new apple ID on my iphone, but it won't accept my itunes card. It says I need to complete all the information highlighted in red. However, there is no information highlighted in red. It seems to want me to put in a credit card. Is there any way around this?

You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
 Cheers, Tom

My back button does not work because the prior screen does not appear in the history. I therefore must go back to the blue screen and reload safari. Apple tech support could not help. Can anyone else help?

After I installed mountain lion my back button frequently does not work because the prior screen does not appear iunder History. Apple tech support was not able to fix the problem. Does anyone have any suggestions?

lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken!

I want to be an apple tech, where do I begin?

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