I want to cancel and get a refund.
I got a wrong buy.
So I want to cancel and get a refund.
Please reply that.
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Similar Messages
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I want to cancel and get a prorated refund
Where do I go on the Adobe site to cancel and get a refund??
contact adobe support, http://www.adobe.com/support/chat/ivrchat.html
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The program is not good at recognizing handwriting. Can I cancel and get a refund?
The program is not good at recognizing handwriting. Can I cancel and get a refund?
Please confirm the date of purchase & the order by messaging in private. I shall follow it up for you.
Regards
Rajsjree -
It has taken 3 days to download a rental movie. How do I cancel and get a refund.
It has taken 3 days to download a rental movie and still not complete. How do I cancel the download and get a refund?
Go here: http://www.apple.com/support/itunes/contact/
Click the big blue button and follow the prompts. -
I clicked rent on an iTunes movie. It says downloading but nothing is happening. It's been 20min. How can I delete it and get a refund?
We.are.stardust please begin the installation process from the Creative Cloud Desktop application or use a different web browser. You can find additional details on how to install Flash and Illustrator CC 2014 at Creative Cloud Help | Install, update, or uninstall apps.
-
Hello, its been less than 30 days since my suscription initiated so I wan to cancel now and get a full refund, please.
Thanks in advance.Hi rogerbl,
Please refer to the following help document for cancellation request:
Cancel your membership or subscription | Creative Cloud
For the refund, please contact the support:
Contact Customer Care
Regards,
Sheena -
I've purchased too much iCloud storage for my I pad and wish to downgrade within the 14 day period in order to get a refund, how do I achieve this feat?
Welcome to the Apple Community.
The following article(s) may help you.
Buy or cancel storage -
Hello
I have been charged two times???
Order AD002372485 and AD002372469, but I would like to cancel this please.
Is very confusing system for me.
Thanks
M LuizHello M Luiz,
please don't forget here we are users like you, not Adobe's employees. You have to contact Adobe's customerservice. Here some links about the terms of notice:
Adobe - Subscription Terms and Products One of them I could find only in German language:
https://store2.adobe.com/cfusion/store/html/index.cfm?event=displayProduct&categoryOID=696 9052&store=OLS-DE
and there I found (translated from german website):
After purchasing a subscription for Adobe ® ExportPDF the fee after each month (for a monthly subscription) or year is automatically drawn (for a annual subscription). You can terminate at any time your subscription on the page "My Account" under "Manage Subscriptions". To do this, click the option to terminate the contract in addition to the subscription in question. The subscription is then valid until the next due date for fees. After no more usage charges will be collected. If you want to set the service and your account with immediate effect, please contact the Adobe Customer Support Department.
https://store2.adobe.com/store/de/popup/software/acom/customer_service.html
Hans-Günter -
HT204088 How can i cancel a subscription for an app and get a refund
Hello
I have a subscription for Rhapsody and I want to cancel it, I just got charge $9.99 for the new month, yesterday I want to cancel and get a full refund. I cant afford to have the subscription any longer.. I would appreciate any help you can provide
Thanks
Maritza GaitanThere are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final but you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I upgraded my iPhone storage 10 days ago in error and now want to downgrade and get a refund
Cancel your storage upgrade
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I have just added more storage to icloud but now want to cancel it and get a refund, any advice please?
Try the suggestion by Plusco here > https://discussions.apple.com/thread/3404394?start=0&tstart=0
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I want to cancel my account and get a refund of my money. how do i do that?
i want to cancel my account and get a refund of my money. how do i do that?
Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
Hi I wanted to cancel my membership and get a refund. Please assist me how to do so
Hi,
Hi I wanted to cancel my membership and get a refund. Please assist me how to do soFatimah,
Here is how to cancel:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If there are any issues, you may go here for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or here for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
You should be aware that anything created with CC/CC2014 can only be accessed with Adobe Acrobat/Reader, and only if saved with PDF Compatibility. You can only work on with it if you renew the subscription (temporarily) or if you downsave to a CS version that you have. -
I made an iCloud purchase yesterday and I need to cancel the order and get a refund. How do I do this? Thank you for your help.
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself. -
I downloaded a movie twice. How can I cancel the other one and get a refund?
I downloaded a movie twice. How can I cancel the other one and get a refund?
If you are speaking of an iTunes purchase, you will need to contact iTunes Customer Service and explain the situation. Their written policy is kinda cold, in that they say they don't issue refunds for erroneous purchases, but I have found them to be a bit more understanding and helpful than that.
Start by calling Apple at 1-800-275-2273 (if in the US) and ask to be connected to iTunes Customer Service.
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